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Comfort Inn - Boston

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Traveller (66)
Room & Suite (107)
Dining (9)
Overview
  • Excellent21%
  • Very good38%
  • Average24%
  • Poor9%
  • Terrible8%
Travellers talk about
“jfk umass”(8 reviews)
“shuttle service”(18 reviews)
“stop shop”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (301)
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All reviewsjfk umassshuttle servicestop shopfree shuttlemorrissey blvdtrain stationbreakfast was deliciousfree breakfastthe hotel offersthe hotel is cleanstayed one nightyogurtpublic transportationinnsuber
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161 - 165 of 261 reviews
Reviewed 19 September 2015

Upon arriving at the airport, I tried to call for a shuttle. I was connected to voicemail, and informed that ___ was away from her desk and would return my call. That never happened. To make a very long story short, I confirmed that I...More

Thank Cmagst1100
Response from Andrea K, Manager at Comfort Inn - BostonResponded 3 October 2015

Dear Jackson, we appreciate you taking the time to review us concerning your recent stay at our hotel. We're very sorry to read that we failed to meet your expectations particularly with the shuttle service. It was distressing to learn that there were so many...More

Reviewed 17 September 2015 via mobile

From the hour it took from calling from the airport to get the free van pick-up, to the unbelievable incompetent front desk help to the musty smell and the noise from the trains going by regularly... Never again... And all that for more than $250...More

2  Thank manhandler
Response from Andrea K, Manager at Comfort Inn - BostonResponded 19 September 2015

Manhandler, thank you for taking the time to share your thoughts. We're sorry to hear our guest services and facilities didn't meet your needs. What you describe is atypical for a stay with us and we'll be sure to look into your experience more thoroughly...More

Reviewed 15 September 2015

Hotel was very clean and comfortable the only thing negative I would say is that the breakfast was included but the juice machine didn't work and we couldn't get anything to drink and the food was very bland with long line ups . Plastic only...More

1  Thank lesalow
Response from Andrea K, Manager at Comfort Inn - BostonResponded 19 September 2015

Dear Lesalow, thank you for sharing your thoughts with us. Let me apologize on behalf of our team that you found the breakfast not to your liking. We know how frustrating this must have been not to have the juice machine working. What you describe...More

Reviewed 14 September 2015

Stayed: August 25th & 26th 2015. Although located outside the city. It is a very pleasant stay, The Hotel offers good facilities, nice clean room and bathroom, lovely bed linen and towels, great A.C., the rooms are a little dark as the windows are small,...More

3  Thank Alan T
Response from Andrea K, Manager at Comfort Inn - BostonResponded 15 September 2015

Thank you Alan for your review. We really appreciate you taking the time to share your experience with us because your feedback is very important to us. Its wonderful to know how satisfied you were with our amenities and clean guest room. We're also glad...More

Reviewed 11 September 2015 via mobile

Not the best part of town. About a ten minute walk to mediocre restaurant. Comfortable bed. Little space around sink. Reasonably clean. Friendly shuttle service. Long way from downtown Boston. Commuter train about 100 feet behind behind hotel starts very early and runs very often...More

Thank Wayne M
Response from Andrea K, Manager at Comfort Inn - BostonResponded 14 September 2015

Wayne thank you for taking the time to share your thoughts with us. We're glad to hear you enjoyed our comfortable beds, clean guest rooms and friendly shuttle service. We agree it's hard to beat and it sets us apart from the other hotels in...More

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Best Value Properties in Boston, MA
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$166 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Boston
#25 Green Hotel in Boston
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$166 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Boston
#25 Green Hotel in Boston
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (66)
Room & Suite (107)
Dining (9)
Amenities (17)
Questions & Answers
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Cindy M
28 January 2018|
AnswerShow all 3 answers
Response from selinateo | Reviewed this property |
If you are the guest of the hotel, they will let you park for free during the duration of your stay but if you are to park & fly, yes there are several packages (3,7,14, 21 days) that you can check online for a great deal.
0
Votes
cromwell1943
11 September 2017|
AnswerShow all 2 answers
Response from behonest50 | Reviewed this property |
there is no charge at time of use BUT the hotel adfs a 9.95 fee to your bill for parking, shuttle service. you should clarify at checkin. they have you sign a paper agreeing to this charge so read it.
0
Votes
robertmjp1122
3 September 2017|
Answer
Response from Hunchat | Reviewed this property |
You have to call the hotel for the shuttle to pick you up after you get your bags. It may take a while depending on the time of day with traffic.
0
Votes
Room Tips
"Don't go here...."
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"Don't stay here until they finish the remodel. Call and ask BEFORE you book."
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"As to be on the side of the parking lot, not the T"
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"away from the main road."
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