I appreciated that there were several seating areas within the lobby with sections dedicated to photographs and art works that showcased the culture of Boston. The room was clean and spacious with modern fixtures for a variety of lighting settings to suit any mood. The beds and robes were perfectly comfortable and the bathroom had an abundance of towels stocked for us. The afternoon of our check out (two hours before) there was an announcement on the intercom of an emergency in the hotel, and that if our floor had to be evacuated they would instruct us to do so, but until then it was advised to stay in our rooms. I’m not sure what protocol is for communicating emergencies in the hotel but I felt the announcement was unnecessarily ominous and caused extreme anxiety and discomfort for a good 10 minutes. After scrambling to gather ourselves and think of a potential escape plan, we called the front desk for more information regarding the announcement and thankfully it was only a sprinkler alarm issue triggered by maintenance. Aside from the brief panic caused by that specific occurrence, our stay was very enjoyable. The valet service was a great convenience and Ziggy was most helpful. …
I had the pleasure of staying at the Omni for business. We had the suite in The Patron Tower. It was beautiful, spacious, and had a pool table. All of the eateries were superb and each one was different. We ate multiple times in Kestra, and Thomas, Kenny , and Blanca were our servers and they gave great service and were very pleasant. We spent a great deal of time at Crescendo, the lobby bar, and Edison, Robert, and Pedro took very good care of our group. They gave excellent service and were very friendly and fun. Owen at the sports bar was very friendly, fun, and made an excellent expresso martini. We also went to Lifted pool bar and Josh was also friendly and had a great sense of humor teamed with top notch service. Last but not least, Elizabeth was our housekeeper, and she kept our suite immaculate all on her own. All of these wonderful people made our stay an exceptional one. I highly recommend this hotel.…
Omni Hotel & Resort Seaport provided a comfortable convenient stay in Boston. We were upgraded on arrival, it has been a lovely stay. Ziggy was awesome every day of our visit, made sure we got our car and on the road quickly. Yassine was very helpful in with the car and baggage. Very friendly comfortable service experience. Thank you
We had a wonderful experience at the Omni Boston Hotel at the Seaport! Room was immaculate and service was impeccable as always. Shoutout to Ziggy and the bar staff on service on Saturday 11/25 at the Lifted Pool Bar! Thank you all for going above and beyond.
Had an awesome stay at the hotel. I want to give a special shoutout to Mohamed, the bellman. He really helped me out with my luggage and made my experience great at the hotel. The hotel also has a gorgeous pool.
Ziggy at valet was awesome! So accommodating and friendly! He remembered our sons name from the time we checked in thru the time we checked out! A true example of great customer service from start to finish! Thanks Ziggy!
Really nice hotel with so many restaurants. We stayed for one night but will definitely be back. Staying in the Seaport area has become really great with so many new places nearby. Our valet Ziggy was also great and got our car super fast and loaded our bags. Highly recommend.
Excellence all around.. Lifted restaurant has a wonderful menu and exceptional staff. Francisco was phenomenal with his customer service, as wel as sharing his passion and knowledge about the menu at Lifted. Our waiter on Monday evening at Lifted was really wonderful as well. Thanks to Ziggy, Jacksonand Santosh with valet and bellman service. Ever employee at Omni made our stay so enjoyable. Thank you! Krista
The room was clean and beautiful. The view was delightful. The best was how the concierge team went above and beyond to help me when I needed anything! They anticipated my needs and met them quickly and with grace.
Always a joy staying at this hotel! Ziggy kicks off the stay with a warm welcome and true genuine hospitality! The staff is very accommodating and helpful, everyone is respectful and makes the stay here smooth and relaxing.