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Kimpton Onyx Hotel

Expedia.comUS$207*
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#35 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Kimpton Onyx Hotel
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1,376 Reviews from our TripAdvisor Community

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Showing 1,269: English reviews
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Reviewed 1 week ago NEW

We were two friends that stayed here for 5 nights during Boston Marathon in April 2017. Overall the hotel was ok, but maybe on the expensive side for what it is. The street the hotel is situated on is a boring side street next to a couple of sports bars. I felt safe walking to and from the hotel, but...

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Helpful?
Thank Helena M
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Hi Helena, I really appreciate you taking time to let us know how your stay went. I can understand your frustration regarding your reservation. Our guest rooms are the same square footage for each room category, so while some are laid out a little different, they do all have the same space. I'm glad that the location of the hotel...

Brisbane, Australia
Reviewed 1 week ago

Just stayed at this hotel for 3 nights with my husband and daughter. Room was comfortable but very small for 3 people. No fridge or tea/coffee facilities which was a big surprise. Room very clean and staff very friendly and helpful. There is free tea/coffee every morning from 7 to 9am in the lobby. Also, wine reception every evening for...

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Helpful?
Thank NickyKG01
Marietta, Georgia
Reviewed 2 weeks ago

Visited Boston and stayed at the Onyx in the North End. This boutique hotel was comfy as can be. We took a short Uber ride from the airport that was maybe 20 minutes. On the way back Sunday morning, it was even faster. First of all, it rained almost the whole time we were in Boston, but the Kimpton Onyx...

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Helpful?
Thank Acuwriter
indialantic,FL
Reviewed 3 weeks ago via mobile

Relaxing quaint lil place. Close to everything. In the block surrounding the hotel are great restaurants, bars , coffee and The Home of the Bruins and Celtics. Two miles from Fenway and fifteen from every where else. It's a geological oddity. The staff are friendly and helpful. The rooms clean and you can do some pretty work in that bed.

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Helpful?
Thank greezil428
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thanks for such a great review! We too love how everything seems to be within a 15 min walk of the hotel! I'm so happy that you found us, and hope you'll come back again. Safe travels, Jessica

Torbay, Canada
Reviewed 4 weeks ago

I booked this hotel for my visit to Boston because we were headed there for an event at TD Garden which is just a few minutes' walk away. But the location also works well for anyone interested in walking to areas like the Seaport, the North End, Faneuil Hall Marketplace and the Boston Common/Public Garden/Beacon Hill area. The staff at...

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Helpful?
Thank Janet_753
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Our new bathrobes have quickly become my favorite amenity too! Thank you so much for staying with us Janet and sharing your experience. It sounds like the Onyx was a perfect match for your stay. I hope you'll come back again. Best, Jessica

Virginia Beach
Reviewed 4 weeks ago

Spent 5 nights at this location with my adult daughter and our dog. The staff was outstanding. Very friendly and helpful. They gave us a pillow for our dog to sleep on and dishes for food and water, along bags to pick up after him. It was very convenient having all those things available. The location was good and we...

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Helpful?
Thank Butterfly063
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thanks for sharing your feedback and experience with us! It sounds like the three of you made the right choice with the Onyx. As you can tell, we love our animal guests just as much as our people guests! Thanks again! Best wishes, Jessica

Wakefield, Rhode Island
Reviewed 4 weeks ago

My granddaughter and I traveled to Boston for an overnight to celebrate her birthday. Front desk staff were extremely friendly , helpful and greeted us by name whenever we returned to the hotel. Check in was very efficient and our room was ready for a morning check in. Room was clean, nicely appointed and beds were very comfortable. The front...

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Helpful?
Thank jw2bin
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

What a wonderful weekend for you and your granddaughter! Thank you so much for taking time to share this with us. I hope you now feel like family, and will visit the Onyx again. Thank you for staying with us and another Happy Birthday! Safe travels, Jessica

Atlanta, Georgia
Reviewed 4 weeks ago

We recently stayed here for 6 nights with our kids and had the absolute best experience with the staff here. Our daughter was going to be celebrating her birthday during our stay and they helped coordinate a few things for her birthday through communication before our arrival. The staff, especially Sue Schwartzberg, went above and beyond with a little birthday...

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Helpful?
Thank Dpat P
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Its so wonderful to read that you and your daughter will have great memories of her birthday in Boston! Thank for sharing such an excellent story with us about the staff and your experience at the Onyx. I truly appreciate you reaching out. Thank you for staying with us, and come back soon! Jessica

Maine
Reviewed 4 weeks ago

We arrived on a Saturday and were super early- noon time to be exact. The gentleman at the front desk were able to accommodate us and even though I had booked through hotwire, they actually gave me room choices. The lobby area is modern/funky/fun. From 5-6 they have happy hour with complimentary wine! The rooms are super cute - and...

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Helpful?
Thank mazooo
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for staying with us! I'm so happy to see that you had a pretty great stay at the Onyx. I'm sorry about the smoke incident. We do make sure to walk the floors and address these types of matters as soon as we are aware. I appreciate you sharing your experience. Hope to see you again!...

Park City, Utah
Reviewed 4 weeks ago via mobile

Stayed here three nights while we visited our son. Very convenient location to the North End and the sports arena. Rooms are small but nicely decorated. Lobby is small, restaurant and bar ore decent, but better food and drink options are available within a short walk. This is our second visit here and I would return.

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Helpful?
Thank Mooseol
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for staying with us again. I couldn't agree more about our location. Its one of the best! I appreaciate you sharing your valuable feedback with us. It will help as we continuously work to improve the guest experience. Safe travels, Jessica

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Kimpton Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more   less 

Additional Information about Kimpton Onyx Hotel

Address: 155 Portland St, Boston, MA 02114-1702
Region: United States > Massachusetts > Boston
Price Range: $386 - $719 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimpton Onyx Hotel 4*
Number of rooms: 112
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Also Known As:
Onyx Hotel Kimpton
Hotel Style:
#10 Spa Hotel in Boston
#18 Green Hotel in Boston
#26 Luxury Hotel in Boston
#29 Business Hotel in Boston
#31 Romantic Hotel in Boston
#34 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Onyx Hotel staff and other travellers.
11 questions
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Questions? Get answers from Kimpton Onyx Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have more HVAC noise”
Butterfly063, 25 Apr 2017 | Read review
“I changed from room 913 because it was next to the elevator ---to a much quieter room down the hall.”
FromNYto?, 15 Apr 2017 | Read review
“Ask for an upper floor as it looks out on the street”
angelabI5999KX, 5 Apr 2017 | Read review
“I chose a room away from the elevator, but noise was still a huge issue”
karmo, 30 Mar 2017 | Read review
“Upgraded double beds aren't much of an upgrade”
Jennnnabear, 15 Mar 2017 | Read review
5 of 5
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US$207* /night
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Prices are for 1 room, 2 adults
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