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About
#38 of 98 hotels in Boston
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Ideally located in Boston, Massachusetts' thriving Seaport District, The Westin Boston Seaport District offers guests the opportunity to relax and recharge with many onsite amenities and explore the vibrant cultural and culinary offerings nearby. The Boston Children’s Museum, New England Aquarium, and the Institute of Contemporary Art offer exciting cultural experiences for all ages, just blocks from the front door. With over 100 unique restaurants within a few blocks, the Seaport is home to some of Boston’s best dining experiences. A short walk or cab ride brings guests to Historic Faneuil Hall, the North End, or the scenic Back Bay. At the end of the day, unwind with a locally-inspired Crafted at Westin cocktail at Birch Bar, located in our lobby, or end the night with a laugh at the on-site comedy club, Laugh Boston.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Patio
Kids club
Valet parking
Paid public parking on-site
Paid wifi
Hot bath
Indoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Russian, Spanish and 5 more
Location
94Great for walkers
Grade: 94 out of 100
33Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Contact
425 Summer Street, Boston, MA 02210
Getting there
World Trade CenterBoston T4 min
Silver Line WayBoston T4 min
Car HireSee all Boston car hire
3418Reviews62Q+A100Room tips
Reviews
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+1
This was my first time back in Boston after 13 1/2 years, the last time in town I stayed at The Intercontinental Hotel Boston (on the site of the Boston Tea Party) with my parents and brother. In the years since 2009, my life changed… I became a “Furry” and now own a “Fursuit” named Joe Bear (based on My “Fursona” or character) I finally returned to Boston this year (by invite from a friend who lived there) to attend the Northeast’s premier furry convention “Anthro New England” from Jan 20th-23rd, 2023. My friend “Anthrocoon” was also my roomie, also my Taxi driver to and from Logan Int’l and was able to split costs to get this stay at a much cheaper rate (After experiencing “Further Confusion” in San Jose - which was not cheap!! Please check my last two reviews including my review of FC’s con hotel San Jose Marriott). Unlike FC, I was able to keep my budget in control, only paying for my share of room and reg - the United flight was free by using MileagePlus miles. Once ‘Anthrocoon’ picked me up and took me around downtown Boston, we arrived at the hotel as snow started to fall!! It was a treat to see snow for the first time in ages (Remember, we don’t get snow in L.A.) - Coming into valet, there was some confusion as they were getting swamped!! But, we were able to get his car in valet, come into the amazing lobby with the huge Mitsubishi Diamond vision-like video monitor that showed ANE related messages and video art - IMPRESSIVE!! I was able to check in with my roomie at the Elite desk (and get my MR Platinum Elite registered so we could enjoy free hot breakfast in their full service restaurant each morning for 3 days, and it was worth it!! Once checked in, we got to our room on the 11th floor (Room #1152) which was very spacious and nice. As we had only two folks, it was very comfortable and I was able to put my fursuit to one side without cluttering the room. We kept the room clean throughout our stay, opting for little to no housekeeping as I had my Bear out on the side of the room and I was very protective of my fursuit. I was able to recycle old towels, make the beds and empty trash on my own, keeping the room very clean. The crushed ice machine on our floor was so cool!! I had fun using the machine all weekend. San Jose Marriott needs to learn from Westin, The elevators were so fast and reliable!! It was a breeze to go down to the lobby, panel rooms and convention hall with relative ease, even on the very busy sat and sun schedule, ANE staff also manned crowd control which was very pleasing. The panel rooms were easy to access, and the main ballroom on lower floor for events was easy peasy. I must say, ANE picked the RIGHT Hotel for their con, a convention that is sure to grow in the next few years. Kudos to the restaurant writers and staff each morning for our fully cooked buffet style breakfast, my roomie loved the fact he could order a delicious omelet of his liking, heck I did too!! We had late checkout on Monday, and we were very satisfied with the stay and the way the convention went. I would STRONGLY RECOMMEND Westin Boston Seaport District Hotel for a con or even a relaxing weekend in the city. It was a great return to Boston, to truly experience the winter season and to see friends I haven’t seen in years. I hope to return again in a future year. FIVE CLAWS UP HIGH!!!!! Furry Approved!! Also, we enjoyed MJ O’Connors for dinner on Fri and Sat as we didn’t want to leave the property, food was exceptional as well!! Thanks for reading my review of Westin Boston Seaport District Hotel. Bear Hugs - Joe G. Bear of Redondo Beach, CA (Los Angeles)…
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Date of stay: January 2023Trip type: Travelled with friends
Room Tip: If attending a con, have a roommate that will split costs. Otherwise, expect to pay $$
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Steve Juscen, General Manager at The Westin Boston Seaport District
Responded today
Hello, thank you for taking the time to leave such a glowing review of The Westin Boston Seaport District, we really appreciate it. It’s wonderful to hear that you enjoyed your stay! Our hotel is perfect for conventions or a relaxing weekend in the city. I’m glad you were able to enjoy the snowy weather and reconnect with friends. We look forward to welcoming you back again soon! Regards, Steve Juscen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Amazing stay! Breakfast is always a delight especially when you have Fritz Saintil and Petraq Shkoza making your day better. Definitely one of my favorite hotels. Cant wait to be back in Boston in any season!
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Steve Juscen, General Manager at The Westin Boston Seaport District
Responded 2 weeks ago
Hello, thank you for taking the time to leave a review of The Westin Boston Seaport District. It’s wonderful to know you enjoyed your stay! I’m glad you had a great meal at Sauciety, and that Fritz and Petraq went above and beyond to make your dining experience special. We look forward to welcoming you back again soon! Regards, Steve Juscen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stopped in for a quick breakfast and were quickly seated in Kenny's section. Wow- what a delight Kenny is! His professionalism, warm personality and engagement transformed what we thought would be a run of the mill breakfast into a memorable experience. Kenny quickly greeted us, made a breakfast recommendation and engaged is conversation. Kenny is a natural people person, quick with a heartfelt smile and terrific engagement. People like Kenny are diamonds; rare and valuable. Bringing a smile to people's faces and making their day better. Thanks Kenny!
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Steve Juscen, General Manager at The Westin Boston Seaport District
Responded yesterday
Hello, thank you for taking the time to leave a review of The Westin Boston Seaport District. I’m so pleased you were able to have such an enjoyable dining experience in Sauciety! Kenny is friendly face, I’m delighted to hear how great your breakfast was. I’ll be sure to pass along your kind words to him. We hope you’ll stay with us again soon! Regards, Steve Juscen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful visit during a dance convention this weekend. Kenny and Jenny were amazing servers who know we had a time crunch but still helped us with smile!! Moved quickly helping our large group. Thank you
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Steve Juscen, General Manager at The Westin Boston Seaport District
Responded yesterday
Hello, thank you for taking the time to share your experience at The Westin Boston Seaport District. It’s great to know you had a wonderful stay! Thank you for recognizing Kenny and Jenny, they are rock stars. If your travels bring you back to Boston, we hope you’ll stay with us again! Regards, Steve Juscen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful facility and comfortable rooms. Well-located with easy access to public transit. Fitness center was great and many on-site dining options. Rooms are well-equipped and modern. Overall a very comfortable stay at a very nice hotel.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Steve Juscen, General Manager at The Westin Boston Seaport District
Responded yesterday
Hello, thank you for taking the time to leave a review of The Westin Boston Seaport District. It’s wonderful to hear that you enjoyed your stay! Our hotel is just a short walk to the silver line on the MBTA, which makes it convenient to explore the whole city. I’m glad you were able to get a workout in our fully-equipped fitness center too. We hope you’ll stay with us again soon! Regards, Steve Juscen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I planned to stay here for a conference at the convention center in January. The rooms were released in September and we booked a room with a king bed immediately. We arrive late Thursday night, the parking at the hotel was full so we had to go park in city parking (annoying but whatever). I go check in and get to the room and there is a very small Murphy bed in the room. We immediately bring our things back to the desk as we assumed there was a mistake and they inform us that there is absolutely no other room for them to put us in. Come to find out we have friends who booked 2 days before when a bunch of rooms mysteriously opened up and had a real bed in their room. I then speak to the manager who says he will give us a half priced rate and that’s the best they can do. They overbook the hotel and don’t make it right. The convenience of it being attached to the convention center is nice but at what cost.…
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Date of stay: January 2023Trip type: Travelled on business
Room Tip: Don’t get here after the first day of your conference - you will essentially get a pullout couch
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Steve Juscen, General Manager at The Westin Boston Seaport District
Responded 1 week ago
Hello, thank you for taking the time to leave a review of The Westin Boston Seaport District. While I’m happy you were able to find convenience in our sky bridge connecting to the convention center, I regret to hear that the rest of the stay did not meet your expectations. I apologize that you found your accommodations uncomfortable. If your travels bring you back to Boston, I sincerely hope you’ll consider giving us a second chance, so we can show you that what you experienced was not our normal standard. Regards, Steve Juscen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
EnjoyLifeHaveFun1 wrote a review Jan 2023
Washington DC, District of Columbia8 contributions10 helpful votes
Being a Titanium Elite Bonvoy member work takes me to many places. I have to save one of the shining parts of staying at the Westin Seaport is not just thr convenience to the convention center, but waking up every morning and going to the Saucery for breakfast. I don’t know how they do it from leader ship to everybody that works here you are greeted with smiles, and what more can we do for you attitude. What an amazing way to start your day. Food is great. Service is quick and most important service is always with a smile.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Steve Juscen, General Manager at The Westin Boston Seaport District
Responded 1 week ago
Hello, thank you for taking the time to leave a review of The Westin Boston Seaport District. It’s great to hear that you enjoyed your stay! We are thrilled that you enjoyed breakfast at Sauciety every morning, it certainly is delicious. I will be sure to pass along your kind words to the team, they will appreciate them. We look forward to welcoming you back again soon, with a smile! Regards, Steve Juscen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had one of the best experiences at a hotel in my life in which the staff went so far above and beyond for me. Brendan and Jessica, the Director of Front Office and House Keeping Manager respectively saved my trip for me. I was walking to the hotel; and when I was a few blocks away I had some sludge from a building fall on me and cover the dry cleaned shirt and slacks I was carrying for an important meeting that I had later that evening. When I arrived at the hotel, Brendan told me that their dry cleaning had been picked up by their service for the day, but he assured me that he would be able to take care of me and would have my clothing cleaned and back to me in time. A few hours later, I checked in with him to make sure that he had been able to call them back. I totally understood if he hadn't been - it was snowing ferociously outside, so my plan was to go shopping nearby and buy new clothing to be able to make my meeting. He told me that while they hadn't been able to get the service to come back to the hotel, Jessica had been able to figure out how to remove the stain and had cleaned, dried, and pressed my clothing. He told me to wait right there and quickly grabbed my clothing for me. I could not thank them enough for going so far above and beyond for me, it was an absolutely crucial save for me. I will absolutely be back. A+++++++++ Thank you, Thank you, Thank you!!!!!…
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Date of stay: January 2023Trip type: Travelled on business
Value
Cleanliness
Service
Room Tip: There was nothing special about my room, but it was comfortable and quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Steve Juscen, General Manager at The Westin Boston Seaport District
Responded 1 week ago
Hello, thank you for taking the time to leave a review of The Westin Boston Seaport District. It’s wonderful to hear that you enjoyed your stay! Boston weather can be unpredictable, but I’m glad Brendan and Jessica were able to save the day. They truly are assets to our team, and we are happy to have them. We look forward to welcoming you back again soon! Regards, Steve Juscen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Explorer309834 wrote a review Jan 2023
I attend a convention at this hotel every January, and have stayed there for the duration. This year, I ended up getting sick right before the convention, and had to cancel my room. This, by the way, was at the convention’s insistence. First, I attempted to get through to someone to do this three days before, called the 800 number, but kept getting disconnected on their end. This was aggravating enough, especially with being sick. Then I finally got through to someone the next day, and they told me I’d be all set, no charges. Then a week later, my card bounced because they had charged me after all. It’s now been over a week, I’ve reached out four times at this point, and I’m pretty sure they’re ignoring me. Horrendous customer service, and they obviously don’t care a bit about their customers. I suppose this should not be surprising , given how they’ve dealt with people who stay there for this convention in the past, but still. I certainly never want to give them any of my hard-earned money, which sucks because I love going to this convention. But this whole experience has left a bitter taste in my mouth and I’m not sure I can get over it enough to attend in the future. Certainly I don’t want to stay there ever again. I know they don’t actually care about their customers, but it’s too bad because they had a guaranteed customer in me every year. I will be sure to tell everyone I know about this experience. Never stay at a Westin, unless you like throwing your money away to stay at an overpriced, not very good hotel. They do not care at all about their repeat customers…
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Steve Juscen, General Manager at The Westin Boston Seaport District
Responded 1 week ago
Hello, thank you for taking the time to leave a review of The Westin Boston Seaport District, I truly appreciate it. I am sorry that you’ve been experiencing such difficulty. I can assure you that what you experienced is not our normal standard. Please reach out to our Front Office Director: Brendan Glynn at Brendan.glynn@westinbostonseaport.com and he can help in resolving this issue. Once again, I apologize for this circumstance. Regards, Steve Juscen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jet38669926812 wrote a review Jan 2023
I worked with the Westin Seaport as a vendor at a conference in January 2023, and had the pleasure of working with Heather De Jaco from the Events team. She was truly the best - she was available at the drop of a hat whenever our team needed something, she had (or tirelessly sought) answers for every question, and she guided me personally to places in the hotel where I needed to go to pick up or drop off supplies. I cannot recommend enough working with the Westin for event planning - and if you're lucky enough to have Heather assigned to your event, you are truly in good hands!
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Steve Juscen, General Manager at The Westin Boston Seaport District
Responded 2 weeks ago
Hello, thank you for taking the time to leave a review of The Westin Boston Seaport District. I’m glad that Heather was able to assist you! She is a great asset to our team, thank you for recognizing her. If your travels bring you back to Boston, we hope you’ll stay with us again soon! Regards, Steve Juscen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$221 - US$546 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin boston waterfront hotel boston, westin hotel boston, boston westin
FORMERLY KNOWN AS
The Westin Boston Waterfront
LOCATION
United StatesMassachusettsBostonSeaport District / South Boston Waterfront
NUMBER OF ROOMS
793
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Claim Your ListingTHE WESTIN BOSTON SEAPORT DISTRICT: UPDATED 2023 Hotel Reviews, Price Comparison and 1,114 Photos (MA) - Tripadvisor
Frequently Asked Questions about The Westin Boston Seaport District
Which popular attractions are close to The Westin Boston Seaport District?
Nearby attractions include The Lawn On D (0.2 km), Laugh Boston (0.06 km), and D's Keys Dueling Pianos (0.3 km).
What are some of the property amenities at The Westin Boston Seaport District?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Boston Seaport District?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Boston Seaport District?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Boston Seaport District?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin Boston Seaport District?
Conveniently located restaurants include Morton's The Steakhouse, Tamo Bistro & Bar, and The Westin Boston Waterfront.
Are there opportunities to exercise at The Westin Boston Seaport District?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at The Westin Boston Seaport District?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Boston Seaport District?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Boston Seaport District offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Boston Seaport District?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Chinese, and Portuguese.