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The Liberty, A Luxury Collection Hotel

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#45 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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The Liberty, A Luxury Collection Hotel
The Liberty, A Luxury Collection Hotel
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421 Reviews from our TripAdvisor Community

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Showing 399: English reviews
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Westport, Connecticut
Reviewed 1 week ago

The rooms are nice and the staff is friendly. The bar is a fun place to sit for cocktails. The jail theme of the hotel gives it a bit of a unique spin and experience. We have stayed here multiple times and my only two criticisms on each of our visits are (1) the inefficiency of the valet parking; and...

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Helpful?
Thank thunderroadman
RMFOM, Director of Front Office at The Liberty, A Luxury Collection Hotel, responded to this review

Thank you for sharing this detailed review. We strive for an "A grade" from all of our guests, and appreciate this feedback. Thank you for the complimentary remarks regarding our unique history and energetic atmosphere at The Liberty Bar. We provide 24-hour valet service at The Liberty; I apologize for the issues that you encountered with retrieving your vehicle. We...

Columbus, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 15 December 2016

This my second stay at The Liberty but my first since they remodeled... The Lobby remains unchanged: Breathtaking, massive, gorgeous, very social; One of the best hotel lobbies in the world. Every time I come, I still am amazed by this and it's worth it alone to stay here. Check in was great! They offered me a glass of champagne...

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1Thank WC866
About Hotel's Favourite Review
RMFOM, Director of Front Office at The Liberty, A Luxury Collection Hotel, responded to this review

Wow, what an amazing review! We appreciate the complimentary remarks regarding our luxury champagne check-in, unique 90-foot rotunda lobby, and luxury guest rooms (which are fresh off of an $11 million renovation.) Thank you so much!

Austin, Texas
Reviewed 1 week ago via mobile

Loved staying here for two nights. The hotel has an very cool & unique vibe all decorated around the prison hotel theme. Fitness center was nice compared to many hotel gyms. Multiple dining options in the hotel which was nice for variety. I'll certainly stay here again.

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Helpful?
Thank Ryan F
RMFOM, Director of Front Office at The Liberty, A Luxury Collection Hotel, responded to this review

Thank you for this exceptional review! We appreciate the kind words regarding our unique history and architecture, and also our various dining options. We look forward to your next stay with us!

Pelham, New York
Reviewed 1 week ago via mobile

This hotel was great and the perfect place to stay in Boston. Not in the center of the city, but within walking distance of everything to do. Across the street from the subway to Cambridge if you want to venture out of Boston slightly. Really nice rooms, which were also really big. Amazing Molton Brown bath products. This hotel also...

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Helpful?
Thank obeirnej
Noblesville, Indiana
Reviewed 1 week ago via mobile

Liberty Hotel is beautiful! Such amazing architecture, super cool story and the bar is amazing! Luxurious amenities, spacious bath, super comfy mattress and pillows too! The staff is attentive and friendly.

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Helpful?
Thank woolendr
Lake Louise, Canada
Reviewed 2 weeks ago

We loved this hotel. It is very conveniently located with the subway station just across the street. We took the red line to get to Harvard and also the JFK Museum. It is on Charles Street which has many little boutique shops. It is also a short walk from the historic downtown. The room has nice design elements to connect...

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Helpful?
Thank Camille L
Lake Tahoe (California), California
Reviewed 2 weeks ago

I really liked this hotel and found it to be ver comfortable. We stayed here while visiting Boston.The restaurant the clink was delicious. This is why I joined trip advisor because they asked if I would write a review. I found the hotel but not the Clink when I was on TA so figured I would rate the hotel while...

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Thank ulavanora
Reviewed 2 weeks ago via mobile

Loved the corner room with 2 beds, and a large bathroom. It was clean, with great views out of 3 large windows. Room service, breakfast at Clink, and dinner from Scampo was all delicious. Great location! Staff was over the top helpful and nice, especially the concierge, and Bellman. The history of the old jail was interesting, the decor and...

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Helpful?
Thank Bethburch
Dallas, Texas
Reviewed 3 weeks ago

What a fiasco. This hotel is for strictly the under 30 crowd. We arrived late on a Friday night after a 3.5 hour flight. The bar just inside the front door was packed with drunk kids and our way was blocked by a giant bouncer forcing one of them to stay out. A wedding reception was going on somewhere inside...

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Helpful?
1Thank Jim L
RMFOM, Director of Front Office at The Liberty, A Luxury Collection Hotel, responded to this review

Thank you for sharing this review, and I’m sorry to hear that The Liberty did not meet your expectations. We do have an energetic nightlife environment at The Liberty Bar on the weekends as you mentioned, I’m sorry to hear that you were not a fan of this offering at the hotel. The safe is not “faux”, it is a...

Reviewed 3 weeks ago via mobile

So just don't go. No bathtub. The tag on a $20 facility fee on your way out. If they say you get 2 include cocktails with your room don't take that offer because they offer you champagne at the door when you walk in and that is it. I mentioned all of these things at check out and the receptionist...

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Helpful?
Thank Kathleen R
RMFOM, Director of Front Office at The Liberty, A Luxury Collection Hotel, responded to this review

I’m sorry to hear that your recent stay at The Liberty did not meet your expectations. The Facility Fee that you have mentioned is disclosed prior to booking; the fee covers a variety of amenities within the hotel, including wi-fi, sparking wine welcome beverage, morning coffee station in the lobby, and fresh apples in the lobby, among other amenities. I’m...

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Near The Liberty, A Luxury Collection Hotel

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Scampo
Scampo
Cuisines: Italian
Clink.
Clink.
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The sun sets over an iconic architectural gem, where unrivaled views, indigenous flavors, and the vibrant colors of this timeless destination await. Once the storied Charles Street Jail, The Liberty Hotel welcomes guests to Boston with the spirit of a landmark liberated following an extensive $150 million acquisition, renovation, and construction process. Commanding style and elegance, this property accommodates 298 guest rooms, including a 2,200 square foot Presidential Suite and nine additional suites. With complimentary high speed internet access in all of our spacious guest rooms, business and leisure travelers alike will feel at home. ... more   less 

Additional Information about The Liberty, A Luxury Collection Hotel

Address: 215 Charles Street, Boston, MA 02114-3001
Region: United States > Massachusetts > Boston
Price Range: $485 - $1,261 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Liberty, A Luxury Collection Hotel 5*
Number of rooms: 300
Reservation Options:
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Hotel Style:
#32 Romantic Hotel in Boston
#33 Green Hotel in Boston
#34 Luxury Hotel in Boston
#34 Business Hotel in Boston
#46 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from The Liberty, A Luxury Collection Hotel staff and other travellers.
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San Francisco, California
Florence, Kentucky
Florence, Kentucky
Canada
over a year ago

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Questions? Get answers from The Liberty, A Luxury Collection Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms are small so try to upgrade to larger if avialable”
ulavanora, 8 Apr 2017 | Read review
“High Floor for the view.”
  • Trash from previous guest still in trashcan.
  • Oil Slick from Previous Guest's leaky personal lubricant bottle not cleaned up from nightstand.
foodnwine2522, 22 Mar 2017 | Read review
“Try to get a room on a higher floor to avoid the noise when the lobby turns into a club”
519julesm, 16 Mar 2017 | Read review
“Ask to see if your room is in the line where the water heater needs to be replaced”
757danielleo, 13 Mar 2017 | Read review
“If you have the money, try and get a room in the original jail instead of the tower.”
khrisb2013, 7 Mar 2017 | Read review
5 of 5