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The Inn at Longwood Medical

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#44 of 83 Hotels in Boston
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The Inn at Longwood Medical
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1,068 Reviews from our TripAdvisor Community

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Showing 1,038: English reviews
Hawley, Pennsylvania
Reviewed 21 May 2015

rooms were very clean, staff was very helpful. i have stayed there many times when wisiting my grandson at college ewstaurant was good, close to college and stores, parking garage very convenient. would recommend to a friend.

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Helpful?
1Thank l0rraine522
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us to visit your grandson. Hope he is doing well in college and you continue to stay with us while visiting. The staff and I appreciate your comments and for taking a time to post a review. Look forward to your next stay with us. Best Regards Brian Stiglets

Mexico City, Mexico
Reviewed 20 May 2015

It was graduation week-end so the city was pretty booked out and I opted to stay here. I was upgraded to a king sized bedroom, but for what amounted to $400 a night, my room was basic and more like a Holiday Inn type of room (only smaller). The carpets seemed old and musty, but I will say the room...

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Helpful?
Thank JennyWtraveler
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and for taking the time to post a detailed review. My apologies on the carpet ,we are having it replaced. Sorry you were not able to make it to the fitness center; BodyScapes Longwood but glad you glad you were able to walk in the area. Will share your comments with our staff. Thank...

Reviewed 20 May 2015

We stayed several times and the hotel which is clean and has every amenity. The location is perfect and attached to all the hospital facilities. But the best thing is the staff which is very professional and very accommodating, especially Noah who bent over backwards with his excellent services and attitude. Mat Kahn and family.

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Helpful?
1Thank Matt K
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review and for mentioning Noah. Will share your comments with him and the entire staff. Thank you for being such a loyal customer and look to your next visit with us. Best Regards Brian Stiglets

Huntington Woods, Michigan
Reviewed 20 May 2015

We stayed over the weekend of mid. May, 2015. The room was very noisy and unwelcoming. The toilet did not flush properly, the hot water was barely warm and the pressure was so low it took 10 minutes to wash out the very low quality shampoo from my short hair.the air condition could not be adjusted. The coffee maker was...

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Helpful?
1Thank Tali42330
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review but very sorry your stay was not a good one. Please accept my apologies if you contacted our staff during your stay and they did not remedy the problems you and your family incurred. Please contact me at bstiglets@innatlongwood.com so I may get additional details from you and share with our staff. Sincerely Brian...

Port Washington, New York
Reviewed 20 May 2015

Unusual hotel in that it has only 4 floors of rooms. Located next to a number of Boston's top hospitals, but easy to get to many other attractions in Boston. Rooms were very clean and updated. Not much of a lobby area. Has a food court in building that serves the local area. Also has a restaurant. Indoor parking available...

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Helpful?
Thank Edlewusa
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for taking the time to post a detailed review and for staying with us. The staff and I appreciate both and hope you will stay with us again. Regards Brian Stiglets

Reviewed 17 May 2015

We had a great stay at Longwood Medical Hotel. The staff was very helpful and our room was perfect. The front desk staff person, Noah was one of the most friendly and helpful employees we have ever found in our travels. The location can't be beat for access to the best hospitals and colleges in the Boston area. We will...

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Helpful?
1Thank Michael B
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for mentioning Noah in your review and thank you for staying with us. Looking forward to having you stay with us again. The staff and I appreciate your business very much. Best Brian Stiglets

Wilton, Connecticut
Reviewed 16 May 2015

This hotel is perfect if your family has need to be near Brigham Women' or Deaconess or the other hospitals in this area. The rates are compassionate (for Boston), the hotel is perfectly located and the staff is very accommodating. Ron and Noah were very responsive to our changing needs. The rooms are well appointed and beds are comfortable. Parking...

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Helpful?
Thank mikeV2112BU
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and thank you for posting such a thoughtful review of our hotel. Appreciate you recognizing our staff in the posting. Your comments will be shared with all team members. Best Regards Brian Stiglets

Wrentham, Massachusetts
Reviewed 11 May 2015

Our daughter's wedding was held at The Inn at Longwood two weeks ago and was absolutely perfect. Charlotte was great and very professional throughout the process and very importantly she was there to coordinate the rehearsal, the vendor deliveries, the ceremony and reception. The banquet staff was excellent. Luisa and the head server wanted to be sure all was perfect....

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Helpful?
1Thank C T
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for taking the time to post a review regarding your daughter's wedding at our hotel. Very glad you and everyone there enjoyed themselves, we enjoyed hosting such a special event. Extremely kind of you to mention the staff ,food and room quality in your review. Thank you again, the staff and I are very grateful and appreciate your...

Acworth, Georgia
Reviewed 7 May 2015

I'm not one to complain about little things. This was not a little thing. This Inn is o.k. although the restaurant service is not what it should be. My problem came after my stay when I realized--upon reviewing my credit card statement--that I had been charge for an extra night at the Inn. I called to rectify this and was...

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1Thank johnadamsnerd
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Please accept my apologies that you were charged incorrectly and the time you had to spend to have it corrected. We have issued a credit to your account and again are sorry this happened because of our hotel. Should you choose to stay with us again please contact me at bstiglets@innatlongwood.com so I may personally make your reservation and regain...

Vine Grove, Kentucky
Reviewed 7 May 2015

A reasonably priced hotel within easy walking distance of Fenway Park. It is near hospitals, so I was worried about the sirens, but that wasn't a problem for us. We heard backup alarms around 6:00a, but only one siren in the middle of one night of our two-night stay. There are only 8 floors. We were on the 6th floor...

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Helpful?
Thank Albert P
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and thank you posting a review. We appreciate you mentioning Jose in your review , the free WiFi and adjacent food court. Hope to have you stay with us again soon. Best Regards Brian Stiglets

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Staying in Fenway / Kenmore

Neighbourhood Profile
Fenway / Kenmore
The Curse of the Bambino may have ended years ago, but loyal Red Sox fans will continue to infiltrate this home to historic Fenway Park, where you can find victory banners, people yelling in stereotypical Boston accents, and lots of sports bars. Located within Kenmore Square, the old gas station Citgo sign is another Boston skyline classic seen throughout the city. In addition to a hectic and diehard sports mentality, this neighborhood is also home to some of Boston’s many universities. Move from Boston University territory to that of Northeastern, and spend time at the famous Museum of Fine Arts. For more culture, check out the smaller but equally beautiful Isabella Stewart Gardner Museum. Continue off the beaten path and check out the green space in the Back Bay Fens, a pretty community garden. This diverse neighborhood has a mix of universities, sports, culture, and more residential green space.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
This full-service hotel is walking distance to key area attractions such as the Fenway Park, Museum of Fine Arts, Boston Children's Hospital, Brigham and Women's, Dana Farber, and Harvard Medical School, Boston University, Colleges of the Fenway Northeastern Univeristy and Boston College. Easy access on the Green Line of the MBTA public transportation. Concierge service for Historic Tours of Boston and tickets to major events. ... more   less 

Additional Information about The Inn at Longwood Medical

Address: 342 Longwood Avenue, Boston, MA 02115
Region: United States > Massachusetts > Boston > Fenway / Kenmore
Price Range: $333 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Longwood Medical 3.5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Best Western Plus Boston - The Inn At Longwood Medical Hotel Boston
Best Western Boston
Boston Best Western
Hotel Style:
#42 Romantic Hotel in Boston
#49 Family Hotel in Boston
#49 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Longwood Medical staff and other travellers.
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Questions? Get answers from The Inn at Longwood Medical staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is located a short walking distance from Harvard Medical School and other facilities affiliated with Harvard.”
 of 5 bubbles 975ormondb, 27 Mar 2017 | Read review
“Ask for a parent-of-a-nearby-college discount ... might also be available for hospital patrons.”
 of 5 bubbles 971jmichaeld, 27 Mar 2017 | Read review
“Rooms on the front of the hotel have a better view and better temperature control.”
 of 5 bubbles SummerJade, 13 Mar 2017 | Read review
“Bring ear plugs. Walls are thin, hallways are loud and street noise is abundant.”
 of 5 bubbles JuliaS299, 4 Mar 2017 | Read review
“See if they have a room with a balcony or window that opens.”
 of 5 bubbles 625kc, 28 Feb 2017 | Read review
5 of 5