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The Inn at Longwood Medical

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#45 of 82 Hotels in Boston
Certificate of Excellence
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The Inn at Longwood Medical
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1,048 Reviews from our TripAdvisor Community

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Showing 1,018: English reviews
Reviewed 24 March 2015

The staff was extremely kind and resourceful, and the rooms are spacious and clean. The beds are super comfortable as well. Hotel is In a great part of the city. Couldn't have asked for a better stay!

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Helpful?
1Thank Mrw516
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and for taking the time to post a review. The staff and I are glad you enjoyed your stay with us while in the area. Hope to see you again soon. Best Regards Brian Stiglets

Reviewed 23 March 2015

...if it weren't so inconsistent! It can be good if you hit it at the "right" time, but woe to you if the website says it's full and you decide to call to be sure that's the case. We did call, and the snarly response was: "The website is correct. SLAM" (That is, the person hung up without saying something...

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Helpful?
1Thank lorac112237
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Very sorry you were not able to stay with us and felt our staff was rude to you. Your review will be shared with our team. Thank you for taking the time to post this. Please take the time to email me at bstiglets@innatlongwood.com and let me know the day and time you called so I can address with the...

Saint John, Canada
Reviewed 21 March 2015

We stayed at The Inn at Longwood for a weekend, March 13th-March 15th. The hotel was very nice, and clean. The location was a great, a 10 minute walk from Fenway Park/House of Blues, and a 5 minute walk to a "T"-stop, making public transportation easily accesible. About 2 hours into our drive home from Boston, to New Brunswick Canada,...

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Helpful?
Thank Connell09
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Many thanks for staying with us and for taking the time to post such a thoughtful review. Glad Noah was able to find your items and get them back to you. Thank you again for staying with us and for mentioning Noah in your review. Best Regards Brian Stiglets

Reviewed 20 March 2015

My husband and I went with our 4 year old who was having surgery. The only reason why we stayed at this hotel was because it was next door. The food made us sick, and there were 2 false alarm emergency evacuations on two different nights at 2am. The hotel is super noisy. We could hear the elevators,doors,ambulances etc. They...

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Helpful?
Thank sambda123
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you posting a review and for the kind comments regarding Alicia. Very sorry that the fire alarm went off during your stay and you did not like our restaurant. Please contact me at bstiglets@innatlongwood.com so I may get further details as to when you stayed and dined with us and learn more about your experience. The staff and I...

New York City, New York, USA
Reviewed 17 March 2015

In Boston for appointments at BIDMC across the street. The hotel and its rooms were like an extension of the hospital and had the same feeling. No character. Their idea of an Inn and mine are very different. "Inn" implies coziness. This is sterile, but functional. The food court is horrible and there is no place to eat. I went...

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Helpful?
Thank Gil F
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and for posting a review. Sorry you were not happy with your stay as we respect your opinion . Please contact me at bstiglets@innatlongwood.com so I may gather further details and understand your feelings regarding the food court and where you ate at the food court. Thank you Brian Stiglets

Bentonia, MS
Reviewed 16 March 2015

We were guest of The Inn from 3/6/15-3/14/15 while my husband was being treated at Shapiro Cardiovascular Center. The hotel was conveniently located to the hospital, rooms were nice and clean; we had a microwave, refrigerator and Keureg coffee maker. There were a lot of sirens (day and night) but considering that you are surrounded by some of the country's...

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Helpful?
Thank MKCreel
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and for taking the time to post a review. Hope your husband is doing well after visiting the area. The staff and I appreciate your comments and are glad your stay was a good one. Regards Brian Stiglets

Westerly, Rhode Island
Reviewed 12 March 2015

We have been staying here now since 12/2014 about twice a week every two weeks during my wife's treatments at Dana Farber, which is right next door. While the Inn is getting older, it is still comfortable and accommodating. There is a restaurant & grill, which offers room service as well, and a food Galleria in the building also. In...

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Helpful?
1Thank Donald D
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for taking the time to post a review and for continuing to stay with us. Your comments will be shared with our team and thank you for mentioning so many of our staff members. It means allot to all of us. Best Regards Brian Stiglets

Andover, Massachusetts
Reviewed 12 March 2015

The Inn at Longwood is a fairly average hotel, but you can't beat it for convenience if you need to be in the Longwood medical area and the staff ...from the front desk to house-keeping are incredibly friendly and helpful. I recently stayed over night and found I had left my phone charger in my room after I arrived home....

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Helpful?
Thank dpete2015
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for your post and the kind words regarding Noah and our staff. We appreciate it very much and thank you for staying with us. Best Regards Brian Stiglets

Benton, Maine
Reviewed 11 March 2015

I recently had to stay a week at Longwood inn because my son was having surgery at the Boston Children Hospital. When i checked in the man behind the counter was so rude! Robert? I think...well he was rude short and over all mean. At first my Credit card was declined and i was mortified. I did not know what...

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Helpful?
1Thank rach4713
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review and for staying with us. We appreciate both very much. Please accept my apologies regarding your check in experience and your coffee maker not working. Glad the rest of your stay went well and appreciate your positive comments regarding the staff and the service they gave to you and your family. Please contact me...

Reviewed 10 March 2015

Let's face it, none if us wants to have to go to a hospital. This past week I found myself at Dana Farber for the first of what may be many visits. With a pending snow storm I did not want to risk my morning appointment so we booked a room and headed into Boston early. Needless to say my...

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Helpful?
1Thank Seafoxed
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and thank you for taking the time to post a review . We hope your visits to the area go well and please let us know what we can do to help when you stay with us. Thank you for the comments regarding the staff and our restaurant. Again we appreciate you posting your...

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Staying in Fenway / Kenmore

Neighbourhood Profile
Fenway / Kenmore
The Curse of the Bambino may have ended years ago, but loyal Red Sox fans will continue to infiltrate this home to historic Fenway Park, where you can find victory banners, people yelling in stereotypical Boston accents, and lots of sports bars. Located within Kenmore Square, the old gas station Citgo sign is another Boston skyline classic seen throughout the city. In addition to a hectic and diehard sports mentality, this neighborhood is also home to some of Boston’s many universities. Move from Boston University territory to that of Northeastern, and spend time at the famous Museum of Fine Arts. For more culture, check out the smaller but equally beautiful Isabella Stewart Gardner Museum. Continue off the beaten path and check out the green space in the Back Bay Fens, a pretty community garden. This diverse neighborhood has a mix of universities, sports, culture, and more residential green space.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
This full-service hotel is walking distance to key area attractions such as the Fenway Park, Museum of Fine Arts, Boston Children's Hospital, Brigham and Women's, Dana Farber, and Harvard Medical School, Boston University, Colleges of the Fenway Northeastern Univeristy and Boston College. Easy access on the Green Line of the MBTA public transportation. Concierge service for Historic Tours of Boston and tickets to major events. ... more   less 

Additional Information about The Inn at Longwood Medical

Address: 342 Longwood Avenue, Boston, MA 02115
Region: United States > Massachusetts > Boston > Fenway / Kenmore
Price Range: $303 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Longwood Medical 3.5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Best Western Plus Boston - The Inn At Longwood Medical Hotel Boston
Best Western Boston
Boston Best Western
Hotel Style:
#42 Romantic Hotel in Boston
#49 Business Hotel in Boston
#49 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Longwood Medical staff and other travellers.
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Questions? Get answers from The Inn at Longwood Medical staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a normal size bathroom sink”
 of 5 bubbles BobKistler, 23 Feb 2017 | Read review
“Best to utilize when parking is free, otherwise pricey!”
 of 5 bubbles stepheng24, 14 Feb 2017 | Read review
“Take the inner side for a more quiet room”
 of 5 bubbles boazs2017, 7 Feb 2017 | Read review
“Away from ice machine”
 of 5 bubbles 993george, 4 Feb 2017 | Read review
“Street side rooms best. Double queen suite has microwave, refrigerator, 2 televisions and separate sitting area.”
 of 5 bubbles four4harts, 30 Jan 2017 | Read review
5 of 5