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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#64 of 97 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Located in the bustling downtown Boston, Massachusetts area, Omni Parker House is an opulent 19th-century landmark hotel situated along the Freedom Trail. Discover high-end New England dining at Parker's Restaurant, where the Boston Cream Pie was invented, a classic cocktail lounge and upscale bar. You'll also find a rooftop ballroom, fitness center, and 19 meeting rooms at our Boston hotel. Stay near Boston's top attractions such as the Theatre District, Fenway Park, Boston Aquarium and TD Garden. The hotel is also near Beacon Hill, Boston Common, Quincy Market and Faneuil Hall Marketplace so you can immerse yourself in the city's rich history and enjoy all that Boston has to offer. Relax in elegant hotel rooms and suites featuring old-world decor, cherry wood furnishings, and flat-screen TVs. Whether you're traveling for business or leisure, let Omni Parker House make your trip extra special with one of our packages.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Paid public parking nearby
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Banquet room
Meeting rooms
Concierge
Gift shop
Non-smoking hotel
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Dining area
Housekeeping
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, French, Spanish, Bosnian and 6 more
9616Reviews98Q+A100Room tips
Traveller rating
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Most Recent
Katie C wrote a review 21 Sep
Asheville, North Carolina3 contributions
I have stayed at many of the omni hotels. This particular omni was disappointing in comparison. Bathroom had chipped and moldy tile. Room was dated and tired. Wish it was better. I mentioned it to the manager but they said all the rooms were equally sad 😞
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 1 week ago
The historic nature of our property does mean that elements of our facility don't resemble modern construction that many guests expect. However, we do hope that our location in the middle of downtown Boston contributed to your stay here in our city....thanks for your business and your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Buckcade wrote a review Sep 2021
Utah215 contributions135 helpful votes
Hotel's Favourite
My wife and I loved our stay here. It was our first time in Boston, and this hotel is so central to the Freedom Trail and Boston sights. The staff was friendly and helpful, the room was clean, and we really enjoyed the Boston cream pie. It would be nice to come back after COVID so the restaurants/breakfast schedule or more normal.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 9 Sep 2021
We're pleased to read that our great location and friendly team helped to make your first visit to our city a pleasant one, and look forward to hosting you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SagaloutsTour wrote a review 14 Sep
Gerrards Cross, United Kingdom1109 contributions417 helpful votes
One of the oldest if not the oldest hotels in Boston. Whilst the public rooms have chandeliers and oak panelling and looked steeped in history, the bedrooms are a little tired, especially the fittings in the bathroom, where the chrome had rusted due to water evaporation. However the beds and pillows were very comfortable. The hotel is ideally situated to easily walk all the major sights in Boston within 30 mins and the staff were very welcoming and helpful. One tip would be not to have a room too close to the lifts as they are rather noisy. A high floor or low floor makes no real difference.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 2 weeks ago
We appreciated reading your thoughtful comments about your recent stay and thank you for taking the time to provide them!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeff K wrote a review 13 Sep
London, United Kingdom3 contributions1 helpful vote
I booked this hotel trusting the Omni brand. I was stunned to arrive to a musty, faded dowager of a hotel that hasn't seen any love or investment since the 1980s. Worn, torn, faded, scratched, mouldy and depressing. You can find much better accommodation for the same price or less.
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Date of stay: September 2022
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: The cheapest rooms face a wall covered in pigeon dung.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 2 weeks ago
The Parker House is the longest continuously operating hotel in the United States. We can assure readers that improvements are made each and every year to preserve the property. Having said that, we acknowledge that the historic nature of our hotel isn't necessarily for everyone, and apologize to those for whom we did not meet expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Natalie E wrote a review 12 Sep
Henderson, Nevada14 contributions8 helpful votes
This very old hotel is a gem. Originally built in 1855 and redone in 1927, is has the flavor of a bygone era, but with modern amenities. It is located right on the Freedom Trail, within walking distance of much a tourist would want to see in Boston. "Heaven, by Hotel Standards" written by Susan Wilson tells the history of the hotel and is a who's who of famous guests. The hotel claims to be the inventor of Parker House rolls and Boston Creme Pie. Their restaurant is open only for breakfast and lunch, however. Two bars and a snack/coffee/gift shop are on the premises, so food is available in the evenings. The rooms, though lovely, do not have refrigerators. Other restaurants abound in the area. The Omni Parker House was worth the money we paid, just for the experience and the convenient location.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 2 weeks ago
It was a pleasure to read that our history and location contributed to your visit to Boston and hope that you were able to take in all of the historic sites that are just steps away from our front door on School Street. Thank you for your business and for posting your positive comments, both are appreciated!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nena C wrote a review 4 Sep
Glen Rock, New Jersey24 contributions11 helpful votes
+1
The condition of our room was truly a shock to me. The "Staples" style desk chair was worn to being threadbare and shredded, the couch material was ripped, the lamp shade was half destroyed, the housekeepers didn't even remove all of the garbage when they :cleaned" the room, the tissue and toilet paper was the roughest, cheapest product I have ever had in a hotel. I spent over $1300 for 2 nights including my car and all of their taxes and fees. Will never stay at another Omni property again. Pictures attached!
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Date of stay: September 2022
Value
Service
Sleep Quality
Room Tip: Just DON'T stay here!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 3 weeks ago
We’re sorry that you did not enjoy your stay with us and will be in contact with you to make things right.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
corallover2 wrote a review Aug 2022
27 contributions53 helpful votes
Mediocre but in prime location . Bathroom is dated and super tiny. It was a bit of a challenge to dress and put on makeup in the bathroom. The Hotel has a lot of history and is located near to all the must see spots in Boston.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 4 weeks ago
It's true that some of our bathrooms are smaller than one might expect so if a larger one is important to you, we recommend you book an executive room or suite on your next visit. We're pleased to read that our location worked in your favor during your stay here in Boston....thanks for posting your comments!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wayne D wrote a review Aug 2022
1 contribution
Rooms may be small, but the Parker House is full of history and charm. Centrally located, you can walk to many interesting parts of the city.. Close to public transportation .The staff was very friendly. Special shoutout to Maza and Abraham who made sure we had our essentials every day. Thanks.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 4 weeks ago
Thanks for alerting us to the efforts of Maza and Abraham that made your stay more comfortable....we will be sure to share your remarks with them!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KG1201 wrote a review Aug 2022
Chicago, Illinois36 contributions55 helpful votes
Hotel is in major need of an upgrade. 1. Rooms are a super small 2. The bathroom is comically small and there is nowhere to put any toiletries 3. The shower is in the bathtub 4. The climate control in the room is horrible. It’s either beyond freezing or hot and the air only blows onto one side of the bed since it’s not central air Usually Omni’s are way nicer but this one need some renovations.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 4 weeks ago
Thank you for your comments, which we take to heart and will include in future plans for our hotel. We appreciate your business and look forward to hosting you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AlunR wrote a review Aug 2022
Bridgend, United Kingdom55 contributions77 helpful votes
This is really a lovely hotel in such a great location. Yes, the bathrooms are tiny and the view from our room was next door’s wall (which made the room dark) but we did have a very large room. I removed a star because of the difficult front desk. We arrived early and rather than look to see if our room was ready, we were sent away. When we approached the Bell Captain to see if we could store our luggage, he asked if the desk had checked for us and we said not. Eventually, the desk looked and said our room was ready. That apart, the hotel was fine.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Book a better room for space
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Representative, General Manager at Omni Parker House
Responded 4 weeks ago
Appreciate reading your comments and thank you for staying with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$230 - US$504 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni hotel boston, omni boston, omni parker house boston, boston omni
LOCATION
United StatesMassachusettsBostonDowntown
NUMBER OF ROOMS
551
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Frequently Asked Questions about Omni Parker House
Which popular attractions are close to Omni Parker House?
Nearby attractions include Freedom Trail (0.4 km), Boston Crawling (0.5 km), and Miracles & Other Deceptions: The Close Up Magic of Paul Gertner (0.01 km).
What are some of the property amenities at Omni Parker House?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Omni Parker House?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Omni Parker House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni Parker House?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Omni Parker House?
Conveniently located restaurants include Sam LaGrassa's, Cafe Bonjour, and Mooo Beacon Hill.
Are there opportunities to exercise at Omni Parker House?
Yes, guests have access to a fitness centre during their stay.
Is Omni Parker House located near the city centre?
Yes, it is 0.2 km away from the centre of Boston.
Are pets allowed at Omni Parker House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Parker House offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Omni Parker House?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, Japanese, Polish, and Croatian.