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Sheraton Boston Hotel

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#46 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Sheraton Boston Hotel
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2,025 Reviews from our TripAdvisor Community

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Brookline, New Hampshire
Reviewed yesterday NEW

The location is really good and the hotel is very big. There are two towers and it is attached to the Prudential center. So it has great views and is really well located for city center visiting in Boston.

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Helpful?
Thank RonanOSullivan
Zurich, Switzerland
HOTEL’S FAVOURITE REVIEW
Reviewed 6 January 2017

Once again we stayed at the Sheraton Hotel in Boston. Yes, it is a bit older, but its location is just perfect. We arrived from Europe and so we always get up quite early in the morning. From the Sheraton you can enter the Prudencial Center all night, stores are closed, but there's a few stores around that are open...

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Helpful?
1Thank Kaiser96
About Hotel's Favourite Review
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Kaiser96, Thank you so much for staying with us! I'm so glad that you found our location to be convenient and that you enjoyed our amenities. We look forward to seeing you again! Warm regards, Angela Vento General Manager

Reviewed yesterday NEW

Fantastic location! First time in Boston and I was very impressed with this hotel. The pool is great and the staff were very friendly. Very comfortable rooms too. Perfect stay, would highly recommend to anyone.

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Helpful?
Thank Rachel B
Reviewed 3 days ago NEW

everything you need and nothing you dont. Love the option to forego housekeeping and get $5 credit at starbucks or the bar ($10 at their breakfast restaurant). connected to the large copley place mall indoors so you dont have to face the freezing Boston weather in winter unless you want to

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Helpful?
Thank Sharmi2
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Sharmi2, Thank you so much for staying with us during your recent trip to Boston! I'm so glad that you enjoyed the convenience of the hotel and the added perks of "going green". We look forward to seeing you again! Warm regards, Angela Vento General Manager

North Vancouver, Canada
Reviewed 5 days ago NEW

I love this property. It was smallish but the rooms were perfect nothing super fancy like other Star wood Property's I have stayed in. But was clean and staff super friendly. Mohamed at the bar knows everything to see and concierge super friendly and helpful too. Great location!!!

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Helpful?
Thank trunorth2015
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear trunorth2015, I am so glad to hear that you've enjoyed our property so much. We've loved having you as our guest, and I know that Mohamed will be thrilled to hear that you appreciate his service. We look forward to seeing you again soon! Warm regards, Angela Vento General Manager

Brookings, South Dakota
Reviewed 5 days ago NEW

I stayed in the club level- not my choosing, but what I was assigned by my organization's housing bureau. I would certainly recommend this level for folks who socialize, like to have drinks and hors d'oeurvres after meetings in the late afternoon to relax, and then like to relax later in the evening. There was also a continental breakfast offered...

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Helpful?
Thank Patty H
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Patty H, Thank you so much for letting us know about your recent stay! I'm so glad that you enjoyed the many offerings on our club lounge, as well as the discounts from selecting Make a Green Choice. It sounds like your time with us was comfortable and convenient. We look forward to seeing you again! Warm regards, Angela...

Boston, MA
Reviewed 5 days ago NEW

Had a wonderful experience booking a late night, last minute hotel room at the Sheraton Boston. It was around 10:30pm on a Saturday evening and our family of 4 unexpectedly, needed to be back in Boston at 7:30am Sunday. Living 90min from the city, we decided to see if we could find a reasonable last minute reservation. We did call...

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Helpful?
Thank Jessica G
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Jessica G, I'm so glad that you were able to stay with us for your last minute trip to Boston, and that the staff were so accommodating with your requests. We certainly want to make sure that our guests are comfortable and that they can receive all of the comforts of home! We very much look forward to seeing...

Whitefield, New Hampshire, United States
Reviewed 6 days ago NEW

We were put in a handicapped room...we have no disabilities!! Lukewarm water in shower and poor water pressure. Noisy room from elevator!! Beds were comfortable though..all in all a disappointment....plus who charges for in room wi-fi these days? The Sheraton does..$9.95. They provide free bottled water...one bottle!!

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Helpful?
1Thank Edie B
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Edie B, Thank you for taking the time to let us know about your recent stay with us. I am truly disappointed to hear that your stay was far from enjoyable or convenient; that's certainly not what we want for our guests. We do hope that you will consider staying with us again. If you do, please feel free...

Madison, Wisconsin
Reviewed 1 week ago

We stayed at the Sheraton for 9 nights as my son auditioned at local conservatories. The staff was very friendly, even housekeeping. My son got the flu and they were very helpful in providing a change in accommodations to help us deal with this. The location was great, as we were there during a blizzard, but could access restaurants and...

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Helpful?
Thank escape97
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear escape97, Thank you for letting us know about your recent stay with us! I'm thrilled to hear that it was so comfortable and convenient. I hope that your son is feeling better! We look forward to seeing you again! Warm regards, Angela Vento General Manager

Reviewed 1 week ago

I booked a reservation with Sheraton three months in advance of a conference, but never received a confirmation. I called three times to have my reservation sent to me, and was told variously that it would be re-sent, that it was missing and that a manager would call me back, and that I would have to be charged for a...

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Helpful?
1Thank Iain M
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Iain M, Thank you for letting us know about your experience; I am certainly disappointed that your reservation was handled in this manner, as it is not how we strive to operate here at the Sheraton. To be better able to provide a resolution, I would like to get some more information regarding your reservation. Please feel free to...

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Business-friendly Sheraton Boston Hotel, which is connected to Hynes Convention Center, is 4 miles from Logan Airport and close to the Shops at Prudential Center, Copley Place, and Newbury Street. ... more   less 

Additional Information about Sheraton Boston Hotel

Address: 39 Dalton Street, Prudential Center, Boston, MA 02199-3901
Region: United States > Massachusetts > Boston > Back Bay
Price Range: $333 - $876 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Boston Hotel 4*
Number of rooms: 1220
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com and Jetsetter so you can book your Sheraton Boston Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hotel Boston
Boston Sheraton
Hotel Style:
#21 Green Hotel in Boston
#35 Luxury Hotel in Boston
#36 Family Hotel in Boston
#39 Business Hotel in Boston
#52 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Boston Hotel staff and other travellers.
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Questions? Get answers from Sheraton Boston Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Views, City Center Location”
 of 5 bubbles RonanOSullivan, 27 Mar 2017 | Read review
“Get a room at least 5th floor or higher! You can get a beautiful view of the city.”
 of 5 bubbles 632pattyh, 23 Mar 2017 | Read review
“High floors have excellent views”
  • This is a pano from our giant window. Floor 25.
  • Sunrise from our window.
 of 5 bubbles 701celinar, 14 Mar 2017 | Read review
“Choose another hotel”
 of 5 bubbles CS646, 10 Mar 2017 | Read review
“Ask for room with a view”
 of 5 bubbles ExplorerX9, 5 Mar 2017 | Read review
5 of 5