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Sheraton Boston Hotel

2,533 reviews
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Traveller (543)
Room & Suite (423)
Dining (37)
Overview
  • Excellent43%
  • Very good37%
  • Average14%
  • Poor3%
  • Terrible3%
Travellers talk about
“prudential center”(228 reviews)
“south tower”(64 reviews)
“the club lounge”(111 reviews)
Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
Offers from Sheraton Boston Hotel
Special Offer: Love our locals
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,533)Write a Review
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Traveller rating
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All reviewsprudential centersouth towerthe club loungememsura zilicretractable roofcharles riverspg memberlarge hotelfenway parknewbury streetbay areajunior suitean upgradeconcierge deskhigh floorcorner roomking bed
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11 - 15 of 2,217 reviews
A TripAdvisor Member
21
Reviewed 1 week ago via mobile

Just returned back from a long weekend in Boston. Checking in was swift and we were met with exceptional service! we were upgraded too to a junior suite which had fantastic views of the river. The hotel was a little dated in its decor however...More

Thank A TripAdvisor Member
Response from TeamMarriott, Manager at Sheraton Boston HotelResponded 6 days ago

Dear Guest, Thank you for taking the time to post your nice review of the Sheraton Boston Hotel. We receive many positive comments about our convenient location from the guests, and we are glad to know you enjoyed your time with us. We look forward...More

Reviewed 1 week ago

Jr. Suite with view was incredible! Excellent customer service and extremely clean hotel. We had a great stay and look forward to going back. The check-in especially was very smooth and super friendly.

1  Thank Tim M
Reviewed 1 week ago

The location is perfect, right at Copley Square and connected to the convention center. The rooms are exactly as portrayed on the website, a nice size, bathroom was good size with nice amenities. It's in a section of Boston called Back Bay so if you're...More

Thank holabonjour
Reviewed 1 week ago

I had not been to a Sheraton in a while. In fact, so long that my SPG account became inactive. I just didn’t have memorable experiences in the past, however, I was in town for a charity event with my family and gave them a...More

Thank Christine D
Response from TeamMarriott, General Manager at Sheraton Boston HotelResponded 1 week ago

Dear Christine D, We are very sorry that you had a rough start with your stay and that there was a long wait with check in. We are happy to hear that the initial issues you experienced did not ruin your stay with us and...More

Reviewed 1 week ago

Stayed at this location while attending a large national conference. The room was very comfortable and well maintained. Exercise room had all the main pieces of equipment and the pool area was very nice. Service at the front desk was top notch!

Thank David K
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$113 - US$636 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Green Hotel in Boston
#31 Family Hotel in Boston
#39 Business Hotel in Boston
#39 Luxury Hotel in Boston
#52 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$113 - US$636 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Green Hotel in Boston
#31 Family Hotel in Boston
#39 Business Hotel in Boston
#39 Luxury Hotel in Boston
#52 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (543)
Room & Suite (423)
Dining (37)
Pool & Beach (27)
Business Centre & Event Rooms (25)
Amenities (20)
Family and Play Areas (2)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
jacksonpollard
14 February 2018|
AnswerShow all 7 answers
Response from chicveck | Reviewed this property |
No musty smells. The beds are comfy and the rooms are clean.
0
Votes
embracefan
30 January 2018|
AnswerShow all 4 answers
Response from Romantic_Journey | Reviewed this property |
I do not remember, sorry.
0
Votes
Google Translation
Edward H
23 January 2018|
Answer
Response from Romantic_Journey | Reviewed this property |
I had no bad experience in this respect.
0
Votes
Google Translation
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12345619
Room Tips
"Request south tower"
Read review
"Riverview if you can get it, if not club room to get an excellent view from the lounge."
Read review
"Ask for a view of the Charles River."
Read review
"Go with club level. Good deal."
Read review
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