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Hilton Boston Downtown / Faneuil Hall

#53 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
15/05/2017 16/05/2017
1 room 2 adults 0 children
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Hilton Boston Downtown \/ Faneuil Hall
Hilton Boston Downtown / Faneuil Hall
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1,802 Reviews from our TripAdvisor Community

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Showing 1,692: English reviews
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Dallas, Texas
Reviewed 2 days ago NEWvia mobile

Stayed one night and have to say was very comfy. Room was nice and clean and roomy with a good view over Boston. Easy walking distance to dinner. We ate at the Chart House, great food. Everyone was friendly and welcoming and I have to say the Valet guys who you see first made you feel very welcome.

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Helpful?
Thank TexasTravelingkitty
New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017

This hotel is in an excellent location to walk to dining, shopping, historic sites and entertainment. We were in town the weekend of 1-7-17 during a blizzard and the hotel staff went out of their way to make sure our stay was comfortable. Kudos to the front desk, concierge and bellman - you have a great staff on your hands!...

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2Thank jerseygirl0530
About Hotel's Favourite Review
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear jerseygirl0530, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review! We are so happy to hear that you enjoyed our convenient downtown location, your accommodations, and your overall stay. We thank you for being a loyal HHonors member and we can't wait to welcome you back on your next stay...

Reviewed 5 days ago NEW

Great location!!! Staff was very nice and helpful. Even got a text message from them to see how my trip was going. Rooms were clean but warm. Bathroom was tiny. Even got free bottled water when asked. Definitely coming back!

Review collected in partnership with Hilton Hotels & Resorts
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Thank maleckik
Reviewed 5 days ago NEWvia mobile

Clean Well kept No pool, no continental breakfast Has fitness room and restaurant/bar Did bed bug check... no evidence Great location!!! Near market/Fanuel Hall/ greenway and walking distance from most popular attractions and the riverwalk. Great service, very friendly Be prepared to tip for everything. Bell hop. They do not leave you extra towels, cot etc... they bring them up...

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Thank Dawn R
Atlanta, Georgia
Reviewed 1 week ago NEW

We were at this hotel for four nights in April, 2017. It's a pricey hotel, even by city standards, and we expected far more. What we got was a room with non-working lights next to the bed, defective outlets (had to plug cell phones in across the room), sink faucet that didn't stay in place, and a toilet that wasn't...

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Thank Barb B
Tampa, Florida
Reviewed 1 week ago NEWvia mobile

So this hotel is close to every tourist attraction so that is the biggest plus. We had an interior room which was small but quiet; the rest of the family had a street view room which was very loud. As diamond members, we had stayed in many Hilton properties and this one is definitely average. No attention to detail such...

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Thank Jen C
Binbrook, Canada
Reviewed 1 week ago NEW

While attending the 2017 Boston Marathon, we had the opportunity to stay at the Hilton near Quincy Market. This property was well located within walking distance of many local and marathon related sites (including City Hall for the pre-race dinner and Boston Common). Quincy Market and the North End were also very close by. The hotel is upscale and provides...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Steve S
HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Thank you for staying with us at the Hilton Boston Downtown/ Faneuil Hall for your trip to Boston! We are so happy to hear that you enjoyed our downtown location for the convenience of our local attractions and Marathon related sites. We hope to have you back with us next year for the 2018 Boston Marathon! Kind regards, Alicia Bianco...

MAINE
Reviewed 1 week ago

I've been here a couple of times and have to admit the rooms can be hit or miss. Some are small, others are bigger than a Boston apartment. As HHonors member, I got free continental breakfast which was top notch. Check-in / Check-out can also be hit or miss here, but I was in and out quick on both counts.

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Helpful?
Thank withliberty
HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Thank you for staying with us at the Hilton Boston Downtown/ Faneuil Hall for your trip to Boston! We are so happy to hear that you enjoyed your Hilton Honors benefits! If you do prefer a certain room type or specific area, please let us know and we can note your Hilton Honors file. Thank you for being a loyal...

Reviewed 1 week ago

My family stayed at this hotel a single night on a weekend trip to Boston. We wanted to stay near to Downtown so we could walk everywhere and not need a vehicle. The staff was friendly and helpful, and I like that they allow you to communicate with the front desk via text message. At every point the staff expressed...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Annette M
HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are happy to hear that you enjoyed your stay and we truly appreciate all of the wonderful compliments to our team. Our staff works extremely hard to ensure that each and every guest has a rewarding stay...

Summit, New Jersey
Reviewed 1 week ago

Excellent location. Easy walk to many attractions. The hotel room was cleanand very large with high ceilings. The beds were super comfortable. The staff from the valet to the concierge were very friendly and helpful.

Review collected in partnership with Hilton Hotels & Resorts
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Thank jpg375
HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are thrilled that our team members were so helpful. Our staff works extremely hard to ensure that each and every guest has a rewarding stay so we will certainly pass along your praises. We are also happy...

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15/05/2017 16/05/2017
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Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the Hilton Boston Downtown/Faneuil Hall hotel is the ideal blend of historic charm and modern flair. The hotel is centrally located downtown just two blocks from the Harbor and near many attractions, dining and shopping options. The Hilton is a premier 4-Diamond full-service hotel with 403 deluxe guestrooms & suites. It features a full-service restaurant serving subtly sophisticated regional cuisine, and a comfortable bar and lounge. The Hilton also features a brand new, state-of-the-art fitness center and over 10,000 sq. Ft of meeting space. At the Hilton Boston Downtown/Faneuil Hall our team is committed to make your stay a memorable one. ... more   less 

Additional Information about Hilton Boston Downtown / Faneuil Hall

Address: 89 Broad Street, Boston, MA 02110
Region: United States > Massachusetts > Boston > Downtown
Price Range: $387 - $821 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Boston Downtown / Faneuil Hall 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Travelocity, Hotels.com, Cancelon, Priceline, getaroom.com, Cheap Tickets and HotelQuickly so you can book your Hilton Boston Downtown / Faneuil Hall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Downtown / Financial District Hotel Boston
Hilton Hotel Boston
Hilton Boston Financial District
Hotel Style:
#34 Green Hotel in Boston
#37 Family Hotel in Boston
#38 Luxury Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Boston Downtown / Faneuil Hall staff and other travellers.
24 questions
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Questions? Get answers from Hilton Boston Downtown / Faneuil Hall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room on the back side of the hotel, as there's a bar across the street which is very noisy until wee hours of the morning.”
912barbb, 23 Apr 2017 | Read review
“Ask for a room higher up to have a better view”
brigittemboston1, 10 Apr 2017 | Read review
“High floor suite or deluxe room”
NJA17, 23 Feb 2017 | Read review
“Try to ask for a room away from the elevators; just like any hotel with elevators it can get a bit noisy if your room is near it.”
cocoloco182, 21 Feb 2017 | Read review
“Higher floors will have more light.”
jh137, 27 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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