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Hilton Boston Downtown / Faneuil Hall

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#57 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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Hilton Boston Downtown \/ Faneuil Hall
Hilton Boston Downtown / Faneuil Hall
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1,665 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Boston Downtown / Faneuil Hall
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Showing 1,564: English reviews
Reviewed 31 July 2016 via mobile

I have stayed at this hotel four times and every time it continues to impress. It's conveniently located downtown and close to many iconic locations. The rooms are modern and the beds are comfortable. Only negative is there is no concierge lounge where at the airport Hilton has a great lounge for its diamond members. But the other benefits of...

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Helpful?
Thank Bill S
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Bill S, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for coming back to stay with us again and again! We are thrilled that you took advantage of the nearby downtown attractions and that you enjoyed your guestroom and your overall stay with us. We can't wait to have you back again on your next trip...

Huntingdon Valley, Pennsylvania
Reviewed 30 July 2016 via mobile

Thank you for a very comfortable stay! Everyone from the valet to the front desk was very nice. Another review stated how unpleasant the staff were but they were very pleasant to me and my family...maybe an off day/ week? Maybe it was the day they announced TB12 was sitting out the first 4 games of the season? We received...

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Helpful?
Thank mommapitt
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear mommapitt, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are happy to hear that you enjoyed your stay and we truly appreciate all of the wonderful compliments to our team. Our staff works extremely hard to ensure that each and every guest has a rewarding stay so we...

Colorado Springs, Colorado
Reviewed 30 July 2016 via mobile

We got a two bed room for a family of four. The room was clean. Location is great. Pillows were marvelous but the beds were AWFUL! I was expecting two queen beds. Mom & daughter on one; dad & son on the other. These beds might bed a double but they feel like a 'full'. Worse, they are cheap mattresses...

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Helpful?
1Thank RamponaO
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear RamponaO, Thank you for staying with us and for taking the time to share your comments. We appreciate all of your feedback regarding the comfort and quality of our beds and have shared your comments with our team. We will certainly keep your comments in mind as we look towards future improvements within the hotel. We hope you will...

Phoenix, Arizona
Reviewed 29 July 2016

Hiltons always deliver! Food,service, room options and quality of accommodations never disappoint. Although we prefer the Executive a Floor/Lounge upgrade at each Hilton, this Hikton did not offer that. Fitness area was good. No gift shop that we could find.

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Helpful?
Thank susie382
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear susie382, Thank you for staying with us at the Hilton Boston Downtown/ Faneuil Hall and for taking the time to share your comments. We are thrilled to hear that you enjoyed your accommodations, the restaurant, and your overall stay with us. We hope to welcome you back again soon on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

Blagoevgrad, Bulgaria
Reviewed 27 July 2016 via mobile

I am one of Hilton's biggest fan and spend usually two weekends a month in one in different places around the world. I assumed the Boston Hilton would live up to my expectations but I am greatly disappointed. I am also embarrassed because I promised my travel companion that it would "be great because it is Hilton." I made the...

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Helpful?
Thank ExpatLulu
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear ExpatLulu, Thank you for staying with us and for taking the time to write such an honest, detailed and thorough review. We truly appreciate your loyalty as a Diamond Honors member and find it unacceptable that this was not properly shown during your stay. We apologize for the less than satisfactory check-in that you experienced and will certainly speak...

Bengaluru, India
Reviewed 27 July 2016 via mobile

As a honors member, I have visited a number of Hilton properties . This was by far the worst experience I had ever had . First off, check in was very poor. I had been promised a top floor room before arrival . But at check in, this was denied. However I heard the next check in counter clerk telling...

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Helpful?
Thank jayjay2015732
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear jayjay2015732, Thank you for choosing to stay with us and for sharing your honest feedback. We truly appreciate your loyalty as an HHonors member and apologize that this was not properly shown during your stay as it should have been. We have shared your comments with our team and assure you that the appropriate steps have been taken to...

Reviewed 26 July 2016

The service was fantastic. The rooms were very clean and very well soundproof. Comfortable beds & linens. Onsite restaurant had a good breakfast. The price of the room was less than the Holiday Inn Express, but the hotel was 10 times nicer!

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Helpful?
Thank Harbourfam
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Harbourfam, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay with us. We are thrilled to hear that you enjoyed your accommodations, the restaurant, and our helpful team members. We hope to have you back again soon on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

Washingtonville
Reviewed 26 July 2016

Beautiful accommodations so close to many restaurants and bars. Quincy market and Hanover street were our favorites. The staff were attentive and eager to help from the door man, housekeeping, and check in to the concierge. Loved this hotel.

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Helpful?
Thank F3521DFlaurac
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear F3521DFlaurac, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are happy to hear that you enjoyed your stay and we appreciate the compliments to our team. We hope to welcome you back on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

Reviewed 26 July 2016 via mobile

I usually stay here when in town for Business. Convenient to Quincy Market or the Harbor and many good places to eat. staff friendly and helpful The bar and restaurant inside the hotel is worth a stop in for calamari and a drink. Ask for an upper floor with room facing the Harbor. some very nice views.

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Helpful?
Thank James M
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear James M, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are thrilled that you enjoyed the nearby downtown attractions that are within walking distance of the hotel. We love that our guests are able to get out and explore the city a little while...

Lake Jackson, Texas
Reviewed 26 July 2016 via mobile

Any type of food you want to find in Boston, you can find here for lunch level prices. You can also sit outside and watch street performers in the late afternoon or walk down to the harbor and hang out.

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Helpful?
Thank JohnDavidCohea
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear JohnDavidCohea, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay with us. We are happy to hear that you enjoyed your stay and we appreciate the compliments. We hope to welcome you back on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

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Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the Hilton Boston Downtown/Faneuil Hall hotel is the ideal blend of historic charm and modern flair. The hotel is centrally located downtown just two blocks from the Harbor and near many attractions, dining and shopping options. The Hilton is a premier 4-Diamond full-service hotel with 403 deluxe guestrooms & suites. It features a full-service restaurant serving subtly sophisticated regional cuisine, and a comfortable bar and lounge. The Hilton also features a brand new, state-of-the-art fitness center and over 10,000 sq. Ft of meeting space. At the Hilton Boston Downtown/Faneuil Hall our team is committed to make your stay a memorable one. ... more   less 

Additional Information about Hilton Boston Downtown / Faneuil Hall

Address: 89 Broad Street, Boston, MA 02110-3509
Region: United States > Massachusetts > Boston > Downtown
Price Range: $199 - $576 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Boston Downtown / Faneuil Hall 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Priceline, Cheap Tickets, Odigeo, Travelocity and Jetsetter so you can book your Hilton Boston Downtown / Faneuil Hall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Downtown / Financial District Hotel Boston
Hilton Hotel Boston
Hilton Boston Financial District
Hotel Style:
#35 Green Hotel in Boston
#37 Family Hotel in Boston
#38 Luxury Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Boston Downtown / Faneuil Hall staff and other travellers.
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Questions? Get answers from Hilton Boston Downtown / Faneuil Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think there is a bad room”
 of 5 bubbles 743sharonr, 6 Dec 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles callme, 5 Dec 2016 | Read review
“Go to Omni or Millennium”
 of 5 bubbles bighearted, 2 Dec 2016 | Read review
“High floor away from noise.”
 of 5 bubbles helencH8431OZ, 1 Dec 2016 | Read review
“Corner room”
 of 5 bubbles nononesense, 23 Nov 2016 | Read review
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