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Hilton Boston Downtown / Faneuil Hall

2,121 reviews
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Traveller (264)
Room & Suite (350)
Dining (13)
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Overview
  • Excellent41%
  • Very good36%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“faneuil hall”(274 reviews)
“great location”(417 reviews)
“quincy market”(141 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,121)Write a Review
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297
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All reviewsfaneuil hallgreat locationquincy marketthe financial districtfreedom trailthe north endwithin walking distanceking suitecontinental breakfastshort walkcorner roomvalet parkingan upgradecentral locationstreet noisefew blocksfitness center
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251 - 255 of 1,992 reviews
Reviewed 15 June 2017

This was a very clean and quiet hotel close to all the "touristy" attractions, such as Faneuil Hall & Quincy market, the North End & the aquarium. Staff were all very friendly and courteous. Valets always held the door open for us when we were...More

1  Thank StuG71
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded 21 June 2017

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review! We are so happy to hear that you enjoyed our convenient downtown location, your accommodations, and your overall stay. We hope to welcome you back on your...More

Reviewed 14 June 2017

The best thing about this hotel is its location downtown. The room was average - annoying cleaning staff that would wake us up. The sink in the bathroom was constantly clogged as it didn't drain properly. Ate at the restaurant one evening; we ordered a...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank P7566YPlindap
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded 21 June 2017

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay. We are working with our tenant restaurant, to ensure they continuously evolve to best meet and exceed our guests' needs moving forward. There are also many dining options within...More

Reviewed 13 June 2017

Overall average and expected far better at this price level. Room was spacious though had an issue to resolve. Customer service at front desk could have been better, e.g checkout - not once asked how was your stay ? Good location. Poor wifi in my...More

Thank fivesheds
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded 20 June 2017

We appreciate the review of your recent experience at our hotel and we thank you for taking the time to share your feedback. We are truly sorry that you had a disappointing experience with us and we have addressed these issues with our staff. Exceptional...More

Reviewed 10 June 2017

A good hotel overall but the location is what really makes it a great choice - walking distance to the waterfront, to restaurants, shopping, the subway (aka the T). There's a Starbucks and a Dunkin Donuts just steps away. The hotel itself is nothing spectacular...More

1  Thank 2Weevils
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded 12 June 2017

Thank you for staying with us at the Hilton Boston Downtown and for taking the time to write such a detailed and thorough review. We appreciate all of your feedback regarding the comfort and quality of our hotel and are happy to hear that your...More

Reviewed 10 June 2017

Here for business. Front desk did a great job with four of us under two different reservations. Rooms were clean and comfortable, gym was small but well equipped. Great walking distance to where we needed to be and the valets/outside staff went above and beyond.More

Thank RG200639
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded 12 June 2017

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay with us. We are happy to hear that you enjoyed your stay and we appreciate the compliments to our team and fitness center. We hope to welcome you back...More

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14950515253399
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$162 - US$449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Green Hotel in Boston
#35 Luxury Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$162 - US$449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Green Hotel in Boston
#35 Luxury Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
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Traveller (264)
Room & Suite (350)
Dining (13)
Amenities (26)
Business Centre & Event Rooms (8)
Family and Play Areas (4)
Nearby
Downtown
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
...More
Questions & Answers
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UpLikeSeven
27 December 2017|
AnswerShow all 5 answers
Response from Lisa V | Reviewed this property |
I believe they park them underneath the hotel - There is a parking garage off state st a couple of blocks but it is $50
1
Vote
maria s
5 November 2017|
AnswerShow all 10 answers
Response from FamilyTraveler4236 | Reviewed this property |
We did not smell anything in our room, very fresh. We also did not see any pets in the hotel during our stay.
1
Vote
kamouts
29 July 2017|
AnswerShow all 7 answers
Response from Michael S | Reviewed this property |
Yes on site and nearby
0
Votes
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Room Tips
"I was unable to apply the separate ratings due to website issue- but would rate them perfect in every..."
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"quiet street all around"
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"Ask for as large of a room as possible. Corner rooms are nicer apparently"
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"Ask for one of the newly remodeled rooms. Great bathrooms."
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