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Marriott Vacation Club Pulse at Custom House, Boston

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3 McKinley Square, Boston, MA 02109-2609
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Traveller (632)
Room & Suite (244)
Dining (11)
What is Travellers’ Choice?
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 25/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott Vacation Club Pulse at Custom House, Boston
Updated 25/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 97 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
Marriott Vacation Club Pulse at Custom House, Boston is located in the heart of historic downtown Boston, Massachusetts. Our vacation rental property offers 84 beautiful villas with king-sized beds with sofa beds, kitchenettes and free Wi-Fi internet access - all close to Quincy Market, Faneuil Hall, Boston Opera House and historic Freedom Trail.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Game room
Billiards
Kids stay free
Indoor play area for children
Paid private parking on-site
Wifi
Vending machine
Bowling offsite
Board games / puzzles
Video game console
Car hire
Taxi service
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Dining area
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Kitchenware
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Charming
Languages Spoken
English
Hotel links
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bilodeaumichele80 wrote a review 15 Sep
Boston, Massachusetts1 contribution
I have lived in Boston my entire life and I booked a week here last minute because I was so interested in seeing what it was like. It far exceeded my expectations! It's wonderful in every way! We walked into the beautiful, historic lobby and we were immediately impressed by the rotunda. It felt like a museum. The staff was great...friendly and nice. The room was very very clean and I loved the decor. The king size bed was comfortable and the enormous windows offered us a nice view of the city. The room was spacious and the little kitchenette was well equipped. The gym is so much nicer than many hotel gyms and I had it to myself every time I went in. It was perfect. There is a game room where you can see the actual inner workings of the Custom House clock. It's really cool to see the numbers from the inside. The best of the best is the 26th floor! What an incredible view!! This is the hidden gem of Boston. There were only one or two people up there at the most every time we went up. It had nice music piped in and felt so private. It's just amazing! You can't beat the location. It's close to everything. You can walk to almost anyplace you'd want to go or hop on the MBTA. Definitely take a walk along the Harborwalk. I was so sad to leave this unique and beautiful property! If I ever get the chance to stay here again, I will in a heartbeat.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 2 weeks ago
Thank you for your five-star review of Marriott Vacation Club Pulse at Custom House, Boston! We're happy to hear we've exceeded your expectations and got to enjoy an incredible view of the city! Thank you for the recommendation and we hope to have the pleasure of serving you once again on a visit in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Splanky wrote a review May 2022
Claymont, Delaware317 contributions236 helpful votes
Hotel's Favourite
We thoroughly enjoyed our stay at the Marriott Vacation Club Pulse at Custom House in Boston. The location is perfect to walk to historic sites including Quincy Market, Faneuil Hall, Old State House and more. It is also an easy walk to the North End and wonderful Italian restaurants. Check in was easy, associates were very welcoming and they quickly accommodated our request to have no steps in our suite (some suites have an upstairs bedroom loft). The lobby has been left in an original historic state but nicely appointed for a hotel. All associates for the hotel were friendly and helpful. Our suite was on the 8th floor. There were only a handful of suites on our floor and most floors as I understand. We entered into a beautifully appointed living area with living room, dining area (seating for 4) and kitchenette that included a microwave, fridge/freezer and kitchen items - glasses, plates, etc. There was a large TV and comfortable seating in this area - the couch is a sofa bed (we did not use as such.) The bedroom was large and comfortable, again with a TV. The bed and bedding were so comfortable. The bathroom had doors to the living and bedroom areas and included many towels and luxury hair and body products. Lighting was plentiful throughout the suite. The suite was spotless and perfect in every way. The furniture was not worn, room-darkening shade worked perfectly, carpet seemed new and bathroom fixtures were spotless and beautiful. Wifi was fast and free. We were relatively near the elevators and yet heard no noise while we were in the bedroom. Views were spectacular! We went up to the observation deck on the 26th floor both during the day and night and enjoyed the 360 degree views. There are many activities planned throughout the month - some free, including tours of the building and some for a small fee, including a tour of the North End restaurants that have food tastings. We were sorry not to have been able to participate in them due to our schedule. One thing would make this stay better - include the Continental Breakfast instead of charging a la carte. For the cost of the stay here, it really should be included or, at the very least, have one small fee that would include anything on the menu.
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Date of stay: May 2022
Value
Service
Room Tip: A higher floor would get better views, but all rooms are probably great!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 5 May 2022
Thank you for your five-star review of Marriott Vacation Club Pulse at Custom House, Boston! We're happy you enjoyed your spacious room. We are pleased the location met your needs and were able to visit historic sites. Thank you for the recommendation and we hope to have the pleasure of serving you once again on a visit in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jacki O wrote a review 12 Sep
Calverton, New York4 contributions2 helpful votes
What a great place to stay while in Boston! The 1 BR suite was clean, and the mini kitchen was well equipped. The bed is comfortable. The dining table seats 4 comfortably, and the living room has a sofa bed and an arm chair. The a/c unit cooled the unit unevenly, but it was okay. There are lots of outlets including USB ports. There is a fitness center and a complimentary laundry. The 26th floor observation deck provides majestic views of the city and the harbor. It is windy up there, however. There is no mid-week housekeeping, but there is daily towel exchange and trash removal. The housekeeping staff is wonderful. The front desk and concierge staff make you feel so welcome, and are sensitive to any needs you may have. The valet parking is $48/day but that is not outrageous for the area. They offer in-and-out privileges, but the resort is in such a convenient place (right outside the T station - blue line) that you can walk or take transportation to most of the tourist attractions in the city. The resort offers various social events, including tastings of local offerings (boston cream pie, dark chocolate, whiskey, local beers), and music a couple night a week including a free cocktail of the day. The breakfast is continental, not great and not cheap. There are so many other places to eat. You are steps away from Quincy Market, and a short walk to the North End's Little Italy (where the pastry shops, Paul Revere's house, North Church and so many restaurants are). They ran a food tour of the North End, where the group walks and visits places to sample pizza, Italian hero, gelato and pastry. For $12 it is a bargain. The building itself is beautiful and historical. They give tours telling the history of the Custom House. The harbor is a short walk. We took the T ferry to Charlestown to visit the USS Constitution and Bunker Hill. I would definitely recommend this resort, and hope to return again.
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Date of stay: September 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 2 weeks ago
Thank you for your five-star review of Marriott Vacation Club Pulse at Custom House, Boston! We're ecstatic that you enjoyed the view from our 26th floor observation deck and the location met your needs. Thank you for the recommendations and we look forward to serving you once again on a visit in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ChanceMan00 wrote a review Aug 2022
Orlando, Florida253 contributions97 helpful votes
My wife booked this and didn't tell me the cost. I would have balked. Now having experienced it, I can see it was worth the money. It's good to have the space the suite provides especially now that the kids are teens and want to spread out. We played billiards and chess in the game room. We didn't get around to trying to continental breakfast. We ate at Quincy Market every morning instead. The view atop the hotel at Sunset is well worth your time.
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: The higher the better. It gets noisy outside on the weekend.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 4 weeks ago
Thank you for visiting Marriott Vacation Club Pulse at Custom House for the first time! We're so glad to read that the accommodations were comfortable for you and your family and you were able to enjoy the amenities we have on premise! We hope you will decide to visit again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elizabeth R wrote a review Aug 2022
3 contributions
10/10 would recommend this hotel to anyone! Super friendly staff, great location and awesome rooms. They have an awesome game room for adults and a play room for kids which our 2 loved. The observation deck was a great place to watch the sunset and just about every evening they had a complementary featured cocktail in the bar as well as different foods available depending on the day. I would definitely stay here again.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Great for family or business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 22 Aug 2022
We're pleased that our staff provided you with excellent service from arrival and throughout your stay!! We appreciate your fantastic review and thank you for staying with us at the Marriott Vacation Club Pulse at Custom House, Boston.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AndySpyder wrote a review Aug 2022
Bexley, United Kingdom125 contributions82 helpful votes
Great location in an amazing building, but limited facilities (no restaurant, bar open for limited hours, gym very small) and lifts slow and unreliable- but having said all that we enjoyed our stay, we just wish Marriott adds more facilities to make this vacation club location great rather than average!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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iliana l wrote a review Jul 2022
5 contributions7 helpful votes
Great hotel. I wish they would provide more security for the observation deck. The night of the Harborfest fireworks, July 2, 2022 several Marriott Vacation Club members that were NOT staying at the resort camped out in the observation deck for hours and blocked the premium view of the fireworks. These people were locals taking advantage of something nice that’s meant for guests.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 22 Jul 2022
Hi, thank you for taking the time to provide your review of the Marriott Vacation Club Pulse at Custom House. We appreciate the feedback and hope you will come back and visit again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WildthymeAZ wrote a review Jun 2022
Phoenix, Arizona401 contributions149 helpful votes
While the rooms are comfortable, and the fitness center is great - there is not a restaurant on site. In fact, the continental breakfast is not even free, except for coffee/tea. A small yogert is almost $3. So plan on eating all your meals out because the mini frig and microwave don't cut it. This property is difficult to book because there are so few rooms, but it is cool to see.
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 25 Jun 2022
Thank you for choosing to visit at the Marriott Vacation Club Pulse at Custom House, Connie. We are glad to read that our location was convenient for you and that you like our fitness center and accommodation. We hope you have a fantastic stay in Boston!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Linda B wrote a review May 2022
South Burlington, Vermont3 contributions
The Marriott Pulse Custom House was outstanding in every way. Not only were the accommodations pristine, but the cleanliness was particularly noteworthy. It is also conveniently located making it easy to navigate all of the attractions. Thank you, thank you to the amazing staff from the Front Desk, Concierge, Maintenance and Housekeeping who were the best I have ever encountered bar none. Special thanks to Maria Elena and Monica for making what was for us a bittersweet reunion SWEET!!!
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Date of stay: May 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 30 May 2022
We're pleased that our staff provided you with excellent service from arrival and throughout your stay!! We appreciate your fantastic review and thank you for staying with us at the Marriott Vacation Club Pulse at Custom House, Boston.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert G wrote a review May 2022
Ponce Inlet, Florida155 contributions53 helpful votes
Outstanding location to visit Boston. Spectacular views of the city from the 26th floor observation deck. Also the home to nesting Perrigine Falcons. They offer a variety of tours of the local area along with whiskey and beer tastings. Large number of dining places nearby. Try Jack Hooks for lobster rolls or Broadside Tavern for Irish fare.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 1 May 2022
Thank you for your five-star review of Marriott Vacation Club Pulse at Custom House, Boston! We're ecstatic that you enjoyed the view from our 26th floor observation deck and the location met your needs. Thank you for the recommendations and we look forward to serving you once again on a visit in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$407 - US$728 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott`s custom house hotel boston, marriotts custom hotel, marriotts custom resort, marriott boston, boston marriott
LOCATION
United StatesMassachusettsBostonFinancial District / Downtown
NUMBER OF ROOMS
84
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Frequently Asked Questions about Marriott Vacation Club Pulse at Custom House, Boston
Which popular attractions are close to Marriott Vacation Club Pulse at Custom House, Boston?
Nearby attractions include Cocktails & Cannoli (0.4 km), Boston Crawling (0.2 km), and Cashunt Boston - Private Games (0.2 km).
What are some of the property amenities at Marriott Vacation Club Pulse at Custom House, Boston?
Some of the more popular amenities offered include free wifi, a fitness centre, and dry cleaning.
Which room amenities are available at Marriott Vacation Club Pulse at Custom House, Boston?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Marriott Vacation Club Pulse at Custom House, Boston?
Guests can enjoy breakfast during their stay.
Is parking available at Marriott Vacation Club Pulse at Custom House, Boston?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Marriott Vacation Club Pulse at Custom House, Boston?
Conveniently located restaurants include Monica’s Mercato, Boston Sail Loft Restaurant, and Bostonia Public House.
Are there opportunities to exercise at Marriott Vacation Club Pulse at Custom House, Boston?
Yes, guests have access to a fitness centre during their stay.
Is Marriott Vacation Club Pulse at Custom House, Boston located near the city centre?
Yes, it is 0.4 km away from the centre of Boston.
Are any cleaning services offered at Marriott Vacation Club Pulse at Custom House, Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Marriott Vacation Club Pulse at Custom House, Boston?
Many travellers enjoy visiting The Printing Office of Edes & Gill (0.8 km), Old North Church & Historic Site (0.8 km), and Longfellow House Washington's Headquarters National Historic Site (6.3 km).
Does Marriott Vacation Club Pulse at Custom House, Boston have any great views?
Yes, guests often enjoy the harbour view available here.