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We reserved a King Suite with sofa bed for three adult guests for the night, and I guess that they just didn’t know we were coming. The staff that helped put things right were courteous and efficient, but the rooms just weren’t ready for three...More
Great location, very close to the T. I found the cost of parking to be reasonable compared to all other hotels in Boston. The hotel was clean and the staff was very friendly. I would suggest this hotel to anyone looking to stay in Boston.More
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Response from Stephen_Pole, General Manager at DoubleTree Club by Hilton Hotel Boston BaysideResponded 29 November 2017
Thank you for taking the time to tell us about your recent stay at our DoubleTree Club Bayside. I am pleased to hear you enjoyed your accommodations and found our location convenient and our staff welcoming. We look forward to welcoming you back for future...More
reasonably priced; clean rooms with comfortable beds; excellent front desk staff---friendly and helpful.
I needed access to Boston for an early morning appointment but didn't want the price of staying downtown. The only thing I think was a bit of a gouge was charging for...More
This hotel is super clean and the location is very convenient location. However, the real victory here is the amazing hotel staff. They are professional and courteous. They are true professionals. It is a pleasure to stay here.
I contacted this hotel about 3 times asking if there were any additional fees. I was told no each time. When I arrived there was a fee and a sign staring me in the face saying there's a fee. I let the lady know at...More
Response from Amelia K, Director of Front Office at DoubleTree Club by Hilton Hotel Boston BaysideResponded 3 weeks ago
Thank you for taking the time to tell us about your recent stay at our DoubleTree Club Bayside. I apologize for any issues with your reservation, as well as for your overall disappointment with your stay. When you have the chance, I invite you to...More