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240 Mt. Vernon Street, Boston, MA 02125-3120
3 people are viewing this hotel
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Traveller (198)
Room & Suite (112)
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About

#81 of 97 hotels in Boston
Location
Cleanliness
Service
Value
The DoubleTree by Hilton Boston Bayside is close to Logan International Airport, and a short walk to the "T" Red Line at the Columbia/UMASS station. This convenient Bayside Boston, MA hotel is within walking distance of the JFK Library & Museum and UMASS Boston campus, and less than two miles from the heart of downtown Boston. We're also near Harborwalk, a jog and bike path along the bay, and Carson Beach in South Boston. The hotel provides frequent complimentary shuttle service to Logan International Airport, Black Falcon Cruise Port Terminal, and the Boston Convention & Exhibition Center. Our complimentary shuttle also provides limited service to select local restaurants nightly, and to the New England Aquarium on Saturday and Sunday. Our guest rooms, suites and executive accommodations boast a long list of amenities, and we offer complimentary wireless high-speed Internet access in the lobby and business center.
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Property amenities
Paid private parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Baggage storage
Non-smoking hotel
Parking
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish, Chinese
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
61Somewhat walkable
Grade: 61 out of 100
12Restaurantswithin 1 km
2Attractionswithin 1 km
2312Reviews57Q+A100Room tips
Traveller rating
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stephieg wrote a review 26 Nov
1 contribution
At check-in, I was not offered any water or cookies and the staff did not give any details regarding restaurant, such as times they were serving, nor did they advise me of the F&B Credit for being a Diamond Member. When I checked out, I noticed I was charged twice for the same night. I called hotel to see if they could help me with this situation. Manager on duty was very, very rude and extremely defensive. I was only trying to explain the situation. I did not feel I should have had this treatment, especially from the manager. She did not even offer to look into it. It is too bad that management is so bad there because the hotel itself was not bad at all.
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Date of stay: November 2022
Location
Service
Sleep Quality
Room Tip: Would not recommend the 6th floor; elevators are very, very slow
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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avcapron wrote a review Jul 2021
Wilmot, New Hampshire41 contributions45 helpful votes
Hotel's Favourite
I can't say enough about the DoubleTree by Hilton Boston Bayside. It is the only hotel I stay at when visiting Boston. I've wanted to try others and I still may someday, but for now I stick to Boston Bayside. It's not a terribly long ride to South Station, about 15-20 minutes depending on traffic, and the staff is amazing. The most welcoming hotel, great cookies, love the bottled water, awesome staff... can't say enough good things about this hotel.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Conrad McKay, General Manager at DoubleTree by Hilton Boston Bayside
Responded 14 Jul 2021
Dear avcapron, thank you for taking the time to write a review about your experience at the DoubleTree by Hilton Boston Bayside. I'm excited to hear that the service went above and beyond your expectations. I hope to see you back here in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
emarkus2022 wrote a review 23 Nov
Storrs, Connecticut1 contribution
We stayed here on Monday before Thanksgiving. The hotel is on the UMASS campus and the area was very quiet since the students had gone home for the week. It is a bit out of the city but near the wonderful JFK memorial library. Service was great and breakfast ok (happy they had fresh fruit and vegetables)
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Review collected in partnership with DoubleTree by Hilton
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Leilani wrote a review 23 Nov
Garland, Texas1 contribution
We stayed at this hotel for a conference and wanted access to shuttle transportation. Not only did we get great rooms and shuttle service, but our driver Sammy was also an excellent tour guide. He also ensured we got to the airport on time! Bar tender and evening chefs also gave excellent service, beverages and food!
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Date of stay: November 2022
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Glass H wrote a review 15 Nov
This hotel is pretty terrible! It only caters toward business people, so if you are a common traveler or on vacation don't expect to be comfortable here! On site parking is $19 and no street parking in the area. We were awaked at 8am by a staff member using their key card to open our door. No knock or verbal communication saying that it was anyone such as Housekeeping. Luckily we had the security latch set, otherwise they would have just walked right in while we were sleeping! This was so confusing since we had just read a sticker on the mirror in the bathroom that said there would be no daily housekeeping and that you would have to call to request it. An hour after both me and my wife finally got back to sleep, a four man crew pulled up right outside our window and started leaf blowing at 9am. If you know how 3 blowers all running at the same time sounds, you know that it's impossible to sleep through. The heater/AC was also switching on and off making a loud clicking noise all night long that was also disruptive. Everything is clearly old, dirty and neglected here, and they don't care to modernize or fix anything. (Check out the huge weird stain on the ceiling of our room) When I brought up these issues with the lady who seemed to be the manager at the front desk she just told me that people who stay there are usually up at 8am so it's fine for housekeeping to walk into our room unannounced at that time. She had nothing to say about the work crew outside our window at 9am. I argued that checkout is at 12 noon so why did they wake us up at 8 and she had no answer. She begrudgingly and rudely refunded us $30 and said thats all she can do. We expected way more for the price we paid to stay here. Terrible customer service and terrible stay! Spend the extra $50 to stay somewhere that actually cares about their guests experience!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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WoodsBrother10 wrote a review 10 Nov
Dallas, Texas102 contributions23 helpful votes
Room was very nice and comfortable. I was there to visit the JFK Presidential Museum, and this hotel was located very close to it. About a 15 minute walk which went through the UMass campus and had great views of Old Harbor Bay and also Harborwalk path.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lovetotravel wrote a review 7 Nov
Frostburg, Maryland52 contributions5 helpful votes
Very nice hotel. We stayed for 3 nights and had a wonderful experience. Room was spacious, beds and pillows were super comfy. Staff was friendly and helpful. There is a Starbucks and a little bar in the lobby. There is a walking trail around the bay. Parking was easy. I would definitely stay here again.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cynthia D wrote a review 5 Nov
Good room size, nice pillows, water pressure and A/C and good cookies but the mattress was so hard, the accent chair was old as well the carpet. Also, we had an extra guess a bug flying all around the room. Due to the circumstances that we have to stay (bereavement) we weren't in the mood to talk to someone in the front desk. Other than that it was ok.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Woman on the go wrote a review 5 Nov
Pune, India114 contributions64 helpful votes
This is an absolutely no frills hotel. They gave us a warm cookie to welcome us. But apart from that there were no complimentary water bottles which is the least one expects. The window overlooked the roadside. No personalised touch from the front desk. It was very mechanical. The rooms were though as expected near n clean.
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Date of stay: November 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David A wrote a review Oct 2022
11 contributions13 helpful votes
Our Hilton stay started on 10/12 to 10/14. Then we went on a 7 day cruise till 10/21. Then we returned and stayed till 10/23 on one reservation then an additional day on 2nd reservation. A total of 5 nights at your Hilton. Every area of your hotel from shuttle services to housekeeping, restaurant/Starbucks, front desk and general overall appearance was outstanding and stellar. It really represented the Hilton brand in a very positive and professional manner. Thank you for our outstanding stay and your commitment to the Hilton standards we look forward to.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$110 - US$189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree club boston bayside hotel boston, doubletree hotel boston bayside, doubletree boston, doubletree club hotel boston bayside
LOCATION
United StatesMassachusettsBostonDorchester / Roxbury / Mattapan
NUMBER OF ROOMS
197
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DOUBLETREE BY HILTON BOSTON BAYSIDE: UPDATED 2022 Hotel Reviews, Price Comparison and 243 Photos (MA) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Boston Bayside
Which popular attractions are close to DoubleTree by Hilton Boston Bayside?
Nearby attractions include Edward M. Kennedy Institute for the United States Senate (1.1 km), JJ's Irish Pub & Grille (1.2 km), and The Banshee (0.7 km).
What are some of the property amenities at DoubleTree by Hilton Boston Bayside?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at DoubleTree by Hilton Boston Bayside?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at DoubleTree by Hilton Boston Bayside?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Boston Bayside?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to DoubleTree by Hilton Boston Bayside?
Conveniently located restaurants include 224 Boston Street, Shanti Indian Cuisine, and McKenna's Cafe.
Are there opportunities to exercise at DoubleTree by Hilton Boston Bayside?
Yes, guests have access to a fitness centre during their stay.
Does DoubleTree by Hilton Boston Bayside have airport transportation?
Yes, DoubleTree by Hilton Boston Bayside offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at DoubleTree by Hilton Boston Bayside?
The staff speaks multiple languages, including English, Spanish, and Chinese.
Are there any historical sites close to DoubleTree by Hilton Boston Bayside?
Many travellers enjoy visiting The Printing Office of Edes & Gill (5.1 km), Old North Church & Historic Site (5.1 km), and Granary Burying Ground (4.2 km).
Does DoubleTree by Hilton Boston Bayside have any great views?
Yes, guests often enjoy the bay view available here.