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We were visiting family and we really enjoyed this hotel. The staff was great. The rooms were very nice, quiet and cozy. The Starbucks on site was very convenient. We enjoyed walking to the bay in the morning.
The staff was very friendly and helpful. The room was nice. The location is good. Parking is reasonable given the high price of parking in the city. The price is very reasonable also given the prices of other hotels in Boston. I would stay here...More
After checking out after a business trip, I realized I forgot my cosmetic bag hanging on the back of the bathroom door. I called and left a message and quite honestly thought it wouldn't be found. Much to my delight, I received a call from...More
The only thing that was missing was a pool for this location and offering the other people free continental breakfast. The staff went out of their way to make sure that we all had what we needed. Gave us amazing recommendations for places to go...More
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Badly organized hotel. 2 hours for shuttle service in 100 degree sunny day. Front desk employees very hard to understand and the more issues you have the stronger the accents become. Gave me a room that was already given to someone. I met them when...More
Thank Beth R
Response from Stephen_Pole, General Manager at DoubleTree by Hilton Hotel Boston BaysideResponded 11 August 2016
Thank you for taking the time to review your recent stay at our DoubleTree Club Bayside. The delay with the shuttle is not something that usually happens and is not up to our standard. I apologize that you had to wait in the heat. I...More