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Colonnade Hotel

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#22 of 82 Hotels in Boston
Certificate of Excellence
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2,983 Reviews from our TripAdvisor Community

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Showing 2,777: English reviews
Lewiston, Maine
Reviewed 29 January 2014

January 2014 - In the middle of the Polar Vortex environment which covered Boston is a very warm place called "The Colonnade Hotel." There you will find attentive and exceptional staff. The food is amazing, the environment is pleasing and warm, and the rooms are extremely clean and comfortable. (The bed and pillows were amazingly comfortable). There wasn't one employee...

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Helpful?
Thank Ron04240
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear Ron04240 , I'm sorry the weather was not in our favor during your visit. However, I'm thankful our team was able to provide such warm hospitality. Our team prides ourselves on the level of service we offer to each guest. Please come back this summer and enjoy our Roof Top Pool!

Austin, TX
Reviewed 29 January 2014

I stayed at the Colonnade for the first time while in Boston for a conference, and was pleasantly surprised at the many little extras I experienced while there... 1) I was waiting for an associate in the lobby area - and the concierge asked me if I'd like water or coffee while waiting. 2) I had a wakeup call scheduled...

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1Thank marymcd
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear marymcd, Thank you for such an amazing review of our hotel! We truly appreciate your kind words about our staff and level of service. We look forward to having you stay with us again.

Chatham
Reviewed 29 January 2014

We travelled here for a thanksgiving shopping break. From the time we arrived to when we left the staff were brilliant, nothing too much trouble. The room was very big, with ample storage space. Lovely area with table and chairs. Very smart up to date coffee / tea machine which used the 'pods'. Bathroom was a very good size. Great...

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Thank dph45232
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear dph45232 , Thank you for taking the time to post a review about your recent stay with us! We truly appreciate your kind words about our staff and level of service. We look forward to having you stay with us again.

New York City, New York
Reviewed 28 January 2014

We couldn't ask for a better-located, more comfortable, high-service hotel. Alas, everything from the posh bar to the on-site parking is pricey, but you do get what you pay for (yummy craft cocktails, i.e), and the restaurant's coffee and breakfast are very good. A special shout-out to the daytime doorman, Norman, who really does deliver service with a smile (and...

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1Thank MickWycoff
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear MickWycoff , Thank you for posting a review about your stay with us. We are very fortunate to have great team members like Norman. I am thrilled he was able to make your stay memorable. Please come back and see us again soon!

Connecticut
Reviewed 27 January 2014

We stayed at the Colonnade Hotel for our company's Christmas event. While it is obvious that the building itself is old, recent renovations make it hardly noticeable. The rooms were clean and well kept and relatively noise-insulating. In the well-lit renovated bathroom, there is a bow-shaped shower curtain rod to make the shower/bath feel more spacious, a magnifying mirror on...

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1Thank Tleemur
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear Tleemur, Thank you for your detailed review. I'm glad there were so many positive areas of your stay. I apologize you were not able to work the hot water function on your in-room Keurig machine. There is in fact a way to produce hot water without brewing coffee. Please reach out to me directly so I can update your...

Boston, Massachusetts
Reviewed 27 January 2014

I attended a conference at the Colonnade Hotel and everything about the hotel was great. My room was very comfortable - (would have liked to take the bed home with me!), the food and service at Brasserie Jo was excellent. The quality and presentation of the food for the conference group meals was better than any other large group conference...

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Helpful?
Thank LKR1003
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

LKR1003, Thank you for your wonderful review! I'm glad you had a such a comfortable stay with us. Also, thank you for your kind words about Brasserie Jo. I will be sure to share your comments with the management team. Please come see us again soon!

New Hampshire
Reviewed 25 January 2014

I spent two nights at the Colonnade while attending meetings in Boston. I stayed at the hotel years ago, and had a good experience. Since then the Colonnade has been modenized and the rooms updated. My room was a good size, overlooking Huntington Avenue. The room amenities are pleasant - including a Kuerig coffee maker and a fine entertainment system....

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Thank Dedicatedhiker
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear Dedicatedhiker , Thank you for your detailed review about your stay. I am thrilled our staff was so helpful during your stay with us. We look forward to seeing you again!

wales
Reviewed 25 January 2014

My husband booked me a surprise trip to Boston over the new year holiday 2013 as a birthday and retirement present. We stayed at the Colonnade hotel in the Back Bay area of the city. The hotel is in a fantastic location directly opposite the Prudential center , with its many shops and restaurants, the Old Town Trolley stops directly...

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Thank golfingboy
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear golfingboy , Thank you for your wonderful review! I'm thankful our staff made such an impression on you. Our team is a big part of our success and its no surprise to me they made you feel at home. Please come back and visit us this summer!

Baltimore, Maryland
Reviewed 22 January 2014

In a word, fantastic. I stayed here for a convention and I cannot begin to tell you the level of customer service I received. Attention to detail, polite, above and beyond every minute of every day. The concierge gave me so much information on what I should see and how I should do it...even gave me a map with routes...

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Thank Kayla F
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear Kayla F, Thank you very much for the wonderful review. I am thrilled that you enjoyed everything about the hotel. Our staff prides themselves on the level of service we're able to provide so many wonderful guests. It will be a pleasure to welcome you back on your next visit to Boston!

Washington DC, District of Columbia
Reviewed 22 January 2014

From the moment I arrived to my departure, the staff provided a warm and welcoming experience. The room was fantastic. The location provided easy access to the places around town I visited while in Boston. I was not a faceless guest staying in a hotel. I will definitely consider the Colonnade for my next visit.

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Thank Tim G
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear Tim G, It is truly a pleasure to read your review. We appreciate you taking the time to share your experience with us. It means a lot to know that each member of our team was able to impact your visit so significantly. We hope to welcome you back to the Colonnade hotel in the near future.

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Colonnade Hotel has provided thoughtful hospitality to Boston visitors and residents for more than 40 years. A dynamic Back Bay landmark whose opening launched the neighborhood's renaissance in the early seventies, The Colonnade is home to the city's only outdoor Roof Top Pool and the award-winning Parisian-style restaurant, Brasserie JO. The property boasts 285 sophisticated guest rooms, including nine luxury suites. Ideally located, The Colonnade is in close proximity to Newbury Street, The Shops at Prudential Center, Hynes Convention Center, Northeastern and many of Boston's finest museums, galleries, and iconic sites including Symphony Hall and Fenway Park. The Colonnade Hotel is a member of the Preferred Hotel's LIFESTYLE collection. Preferred Hotels represents over 650 of the world's finest luxury hotels and resorts with an extensive global collection in more than 85 countries. ... more   less 

Additional Information about Colonnade Hotel

Address: 120 Huntington Avenue, Back Bay, Boston, MA 02116-5730
Region: United States > Massachusetts > Boston > Back Bay
Price Range: $226 - $839 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Colonnade Hotel 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelsforEveryone, Travelocity, Cheap Tickets and Jetsetter so you can book your Colonnade Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Colonnade Hotel Boston
Hotel Style:
#9 Business Hotel in Boston
#15 Luxury Hotel in Boston
#16 Family Hotel in Boston
#21 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Colonnade Hotel staff and other travellers.
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Questions? Get answers from Colonnade Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are facing Huntington and higher up.”
 of 5 bubbles SplashWineGirl, 14 Jan 2017 | Read review
“The higher the floor the better the view. if you can get room facing Boylston street you are in for a good view!”
 of 5 bubbles JV3886, 9 Jan 2017 | Read review
“Suites are great for families. Very large and comfortable!”
 of 5 bubbles mish456, 3 Jan 2017 | Read review
“All of the rooms were quite nice from what I could see, but ask for one with a view.”
 of 5 bubbles maureens315, 20 Dec 2016 | Read review
“Higher floors have better views”
 of 5 bubbles Y4245EYsteves, 19 Dec 2016 | Read review
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