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Colonnade Hotel

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#21 of 82 Hotels in Boston
Certificate of Excellence
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2,931 Reviews from our TripAdvisor Community

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Showing 2,726: English reviews
Level Contributor
194 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 272 helpful votes
Reviewed 18 November 2013

This had been a good hotel. But problems are appearing - and travelers will want to consider: 1) The air temperature had no means of control. The only option was to turn off the heat - which did not reduce the overheat/stuffiness - so windows had to be opened (which result in issues of outside noise). 2) As other tripadvisors... More 

Helpful?
2 Thank triptraveller
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear triptraveller, I apologize that you experienced so many opportunities during your recent stay with us. Please contact me directly as I would love to talk further on correcting these issues. I look forward to hearing from you Brian Comeau Director of Front Office Operations bcomeau@colonnadehotel.com More 

Halifax, Canada
Level Contributor
143 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 November 2013

Stayed here for two nights as part of a shopping bus tour package. Likely could not have afforded to stay here otherwise. Very luxurious room with a fantastic view. Loved the wall-to-wall, floor-to-ceiling windows in the room. Beds were incredibly comfortable. The only concern I had was that when we arrived there was a half empty bottle of spring water... More 

Helpful?
Thank SandySue123
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear SandySue123, Thank you for your review. I’m thrilled you enjoyed your stay with us. We truly do have the most comfortable beds. I’m glad you enjoyed the amazing view from your guest room. I do apologize for the discovery in your room upon arrival, that’s certainly not in line with the standards we have in place and corrective action... More 

Tampa, Florida
1 review
Reviewed 14 November 2013

I attended a conference at Boston Convenetion and Exhibition Center. Fortunately we had shuttles to BCEC but the Prudentail T- stop is right outside the hotel front door. You could not have a better location for shopping, sight-seeing, and eating. I was most impressed by the courteous and accommodating nature of all of the staff, including those at the restaurant.... More 

Helpful?
Thank DAA6302
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear DAA6302 Thank you for your comments. I appreciate the compliments regarding our staff, we’re fortunate to have a strong team whose focus is on our guests at all times. Please come back and see us again! Brian Comeau Director of Front Office Operations bcomeau@colonnadehotel.com More 

New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 November 2013

I brought my Niece here for a special birthday getaway. Our room was great and the staff very friendly/helpful. Our only issue was the staff had offered to have something send up for her birthday but instead of that we received champagne and chocolate covered strawberries meant for someone else's anniversary. The set up included a card for the happy... More 

Helpful?
1 Thank Rachael611
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear Rachael611, Thank you for your review. I’m happy you and your Niece enjoyed your stay at the Colonnade Hotel. However, I am deeply sorry to hear that we missed the opportunity to surprise your Niece and make her stay even more memorable. I can assure you that consistency in service is very important to us. I appreciate your comments... More 

Upstate NY
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 November 2013

attended convention here, although away from Boston's convention and exhibition center (not easily walkable) this hotel is close to restaurants, shopping and a 24 hour grocery (Shaws); it is at a greenline T-stop (Prudential) so convenient access to government center/Fanueil Hall area. Friendly staff. Only had b-fast at restaurant but it was tasty; left coffee pots at the table. Room... More 

Helpful?
Thank Amdtraveler
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear Amdtraveler , Thank you for your feedback. I’m delighted to hear you enjoyed our location and everything was perfect in your guest room! We have plenty of free internet options for our guests to take advantage of. Please reach out to me directly to have your profile updated for any future reservations. Brian Comeau Director of Front Office Operations... More 

Florida
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 November 2013

I stayed at the Colonnade during my trip to the APHA annual meeting. This was a wonderful hotel in the Back Bay area of Boston The room had floor to ceiling windows that looked out over the city. Beds were very comfortable and staff were extremely accomodating. I received free wireless just for signing up for their rewards program (which... More 

Helpful?
Thank colbysmom
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear colbysmom, It was a pleasure to read your wonderful review. Thank you for the compliments of our staff! We truly believe that we have the best location in Boston. I’m glad you were able to enjoy this part of town during your time in our city. Please come back and see us when you have the opportunity to visit... More 

Dallas, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 November 2013

The Staff of The Colonnade Hotel is very well trained in providing customer satisfaction with a smile. You will feel like you are an extended Family Member of every member of this team. Fantastic Service is provided by each staff member. Enjoy your stay, we definitely did and will return many more times.

Helpful?
1 Thank emerybarbj
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear emerybarbj, It was a pleasure to read your review. Thank you for the compliments of our staff, our team makes every effort to go above and beyond in any way possible. I hope you will stay with us on your next visit to Boston! Brian Comeau Director of Front Office Operations bcomeau@colonnadehotel.com More 

funky town
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 November 2013

We only stayed two nights but loved Boston and this hotel. Clean and comfortable. JO brasserire excellent as was the good old Cheesecake factory opposite. We arrived by chance to be in town the day the Red Socks clinched the World Series and boy did you know it! Next day the winners T shirts were everywhere. You couldnt escape the... More 

Helpful?
1 Thank diamondgeeezer
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear diamondgeeezer, Boston Strong indeed! Thank you so much for your wonderful review. I’m delighted you were with us during such a historic and exciting time! Thank you for visiting our beautiful city and staying with us at the Colonnade Hotel! Go Sox! Brian Comeau Director of Front Office Operations bcomeau@colonnadehotel.com More 

Glasgow, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 November 2013 via mobile

The Colonnade is smack in the centre if Boston, very easily accessible from the T. My room was extremely comfortable, quiet and sparklingly clean. The gym is well equipped. The bar and restaurant are very good indeed. I was extremely pleased to have chosen this hotel. I highly recommend it.

Helpful?
1 Thank DarleyTraveller
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear DarleyTraveller, Thank you for your review! I'm delighted you enjoyed all aspects of your stay and found our location to be perfect. Please come back and see us again! Brian Comeau Director of Front Office Operations bcomeau@colonnadehotel.com More 

Trumbull, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 October 2013

Hotel room was too hot, almost 90 degress with heat off and gad to keep windows open on the tenth floor during the night just to sleep. Shower water control fell off onto foot in shower. "Do Not Disturb" button was not functional. Mattress was too soft. Handprints on ceiling above bed. Could only imagine how they got there. Book... More 

Helpful?
3 Thank anyharbor
ColonnadeBoston, Manager at Colonnade Hotel, responded to this review

Dear anyharbor, Thank you for providing us with feedback. We strive to provide a flawless stay for all of our guests. I am deeply sorry that we were not able to accomplish this for your recent stay. Please contact me at your earliest convenience as I would like to discuss your experiences further. I look forward to hearing from you.... More 

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
The Colonnade Hotel has provided thoughtful hospitality to Boston visitors and residents for more than 40 years. A dynamic Back Bay landmark whose opening launched the neighborhood's renaissance in the early seventies, The Colonnade is home to the city's only outdoor Roof Top Pool and the award-winning Parisian-style restaurant, Brasserie JO. The property boasts 285 sophisticated guest rooms, including nine luxury suites. Ideally located, The Colonnade is in close proximity to Newbury Street, The Shops at Prudential Center, Hynes Convention Center, Northeastern and many of Boston's finest museums, galleries, and iconic sites including Symphony Hall and Fenway Park. The Colonnade Hotel is a member of the Preferred Hotel's LIFESTYLE collection. Preferred Hotels represents over 650 of the world's finest luxury hotels and resorts with an extensive global collection in more than 85 countries. ... more   less 

Additional Information about Colonnade Hotel

Address: 120 Huntington Avenue, Back Bay, Boston, MA 02116-5730
Region: United States > Massachusetts > Boston > Back Bay
Price Range: $218 - $737 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Colonnade Hotel 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Cheap Tickets, HotelsforEveryone, Travelocity, Expedia, Odigeo and Jetsetter so you can book your Colonnade Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Colonnade Hotel Boston
Hotel Style:
#9 Business Hotel in Boston
#14 Luxury Hotel in Boston
#16 Family Hotel in Boston
#21 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Colonnade Hotel staff and other travellers.
29 questions
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Questions? Get answers from Colonnade Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing away from Huntington Avenue and the room will be very quiet.”
 of 5 bubbles A frequent traveler, 1 Dec 2016 | Read review
“Back side of hotel is quiet or upper floors on front of building.”
 of 5 bubbles Sailor-NHYC, 30 Nov 2016 | Read review
“Corner room is gorgeous but chilly between seasons - there seems to be a bit of an issue between A/C and heat output.”
 of 5 bubbles oesterreich2016, 17 Nov 2016 | Read review
“view of the Prudential is cool!”
 of 5 bubbles jenfaith00, 7 Nov 2016 | Read review
“Ask for a room facing Huntington Avenue”
 of 5 bubbles maryjga2016, 7 Nov 2016 | Read review
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