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Hilton San Diego Resort & Spa

3,376 reviews
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Traveller (861)
Room & Suite (524)
Pool & Beach (177)
Overview
  • Excellent39%
  • Very good28%
  • Average18%
  • Poor10%
  • Terrible5%
Travellers talk about
“mission bay”(447 reviews)
“gordon berry”(48 reviews)
“acqua restaurant”(37 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Hilton San Diego Resort & Spa
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,376)Write a Review
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891 - 895 of 3,279 reviews
Reviewed 4 April 2016

Location is great, but our room smelled so bad. It smelled like mold and the paint/wall decor was peeling off the walls in the bathroom. I mentioned it to staff, but they were unable to resolve. I heard other hotel guests mention the smell issue...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Soraya S
Response from HiltonMissionBay, General Manager at Hilton San Diego Resort & SpaResponded 6 April 2016

Dear Soraya S, I can't be sure from your comments if we had offered a visit from our engineering department who are on site 24/7. Your feedback is important to us and we're sorry your stay with us was less than satisfactory. Should your travels...More

Reviewed 4 April 2016

Took a night here for my birthday...and was left disappointed. The restaurant was only serving for Valentine's and we had our kids plus some friends visiting...but the bar where we ate had awful service! They were clearly swamped and even after dropping a tray and...More

2  Thank smhst0ne
Response from HiltonMissionBay, General Manager at Hilton San Diego Resort & SpaResponded 6 April 2016

Dear smhst0ne, It is our goal to provide every valued guest with a perfect stay, so it's disheartening we fell short of our goal with your particular stay. We are glad to hear we were able to Make It Right for you and hope you...More

Reviewed 4 April 2016

Our family enjoyed the stay - the restaurant was good, albeit a bit overpriced. The location was convenient to I-5/downtown/airport and had a nice view of the bay. The property is starting show its age a bit, but at <$250/nt, it was a good value...More

1  Thank Brian H
Response from HiltonMissionBay, General Manager at Hilton San Diego Resort & SpaResponded 6 April 2016

Dear Brian H, We're glad to hear you enjoyed your stay with us at the Hilton San Diego Resort and Spa. Please be sure to check out our many inclusive packages that might be an even better value should you be headed back our way,...More

Reviewed 3 April 2016 via mobile

This is our 3rd time here for family time. Sad to say it will be our last. We have been jerked around at check in every time, room not ready to room changes to a room not requested. Considering we live right across the 5...More

3  Thank Tootie S
Response from HiltonMissionBay, Manager at Hilton San Diego Resort & SpaResponded 5 April 2016

Dear Tootie S, Your loyalty is very important to us and I'm very sorry we have fallen short of your expectations at check in. While we can not promise an early check in we can certainly do our very best to ensure you, our loyal...More

Reviewed 3 April 2016

Room had a strong musty odor. Called housekeeping and they smelled it as soon as they opened the door. They wanted to just spray the room, but I asked for an air purifier. It really didn't help much since the odor was so strong. We...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Lisa M
Response from HiltonMissionBay, General Manager at Hilton San Diego Resort & SpaResponded 6 April 2016

Dear Lisa M, Thank you for giving us the opportunity to welcome you. We're sorry we fell short of your expectations. Being as close as we are to the bay can pose it's challenges with a musty scent from time to time, which a dehumidifier...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$181 - US$373 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 On the Beach Hotel in San Diego
#20 Spa Hotel in San Diego
#28 Green Hotel in San Diego
#34 Luxury Hotel in San Diego
#62 Family Hotel in San Diego
#62 Business Hotel in San Diego
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$181 - US$373 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 On the Beach Hotel in San Diego
#20 Spa Hotel in San Diego
#28 Green Hotel in San Diego
#34 Luxury Hotel in San Diego
#62 Family Hotel in San Diego
#62 Business Hotel in San Diego
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (861)
Room & Suite (524)
Pool & Beach (177)
Dining (104)
Amenities (55)
Business Centre & Event Rooms (8)
Family and Play Areas (5)
Questions & Answers
Ask a question
kcastillodunlap
29 November 2017|
AnswerShow all 3 answers
Response from HiltonMissionBay | Property representative |
Hi there! Our pool is heated year round at 83-84 degrees.
0
Votes
Sophie M
25 October 2017|
Answer
Response from BobbyD6363 | Reviewed this property |
The property is spread out among many smaller, 2-story buildings which are the "villa rooms". Then there is the tower which has the traditional rooms
0
Votes
Ashley P
4 October 2017|
AnswerShow all 2 answers
Response from BobbyD6363 | Reviewed this property |
Uber is your best bet. Uber is 10-12 dollars each way depending on the time of day (surge pricing is always higher).
0
Votes
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Room Tips
"Don't stay here."
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"Suite awesome views"
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"Balcony suites with firepit"
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"Ask for an upper floor in the Tower facing the water."
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