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The Westin San Diego Gaslamp Quarter

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#38 of 278 Hotels in San Diego
Certificate of Excellence
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1,456 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin San Diego Gaslamp Quarter
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Showing 1,375: English reviews
Phoenix, Arizona
Reviewed 16 March 2016

There were two staff in particular that were incredibly rude. As I checked out, the woman at the front desk seemed annoyed because she had to stop chatting with another staff member. I couldn't understand what she was saying and said "excuse me." She then promptly got an attitude and was very snippy. I had to check my bags to...

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Helpful?
2Thank ellacarter23
Charles C, Hotel Manager at The Westin San Diego Gaslamp Quarter, responded to this review

ellacarter23, It was disappointing to read your review as it is very unusual. We pride ourselves to be one of the better service oriented hotels in San Diego and you can see that from all of our reviews. Staff friendliness and responsiveness is something we feel we are second to none. Please feel free to reach out to me directly...

California
Reviewed 14 March 2016

We stayed for a girl's weekend. We had a lot of switching names on reservations, etc. and they were so nice, patient and helpful. The location is super convenient, with Horton Plaza next door for shopping and a Starbucks and Panera nearby. I don't have any complaints and will stay there next time I visit San Diego. We were super...

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Helpful?
Thank luvt2travel88
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Dear luv2travel88, So glad to hear your girl’s weekend was a success! And even more happy to know that you plan on staying with us next time you are in San Diego. We look forward to welcoming you back. Until then… Be well, Scott Hermes, CMP General Manager

London, United Kingdom
Reviewed 14 March 2016

The location if perfect to walk and dine in Gaslamp Quarter but still be away from the noise of the street. The hotel is clean and up to standards. The only issue is we where not notified we had to request for our room to be cleaned so we went with a dirty room for 1 night...

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Helpful?
Thank Svein222
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Dear Svein222, I couldn’t agree more! Our location is perfect – pretty much within steps of just about everything from restaurants, nightclubs, shopping, museums, theaters, on and on the list goes. But as you mentioned, by not being in the middle of all the action, guests have the opportunity to retreat to their room to relax and recharging. It's the...

Minneapolis, Minnesota
Reviewed 13 March 2016

The one thing my friend and I walked away saying was how well our room looked thanks to the incredible Berenice! She was so friendly with us and cleaned our room during the day to make us feel so welcome. The only reason I did not give this place a four was because they originally put us in a room...

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Helpful?
Thank CJMN03
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Dear CJMN03, Thank you for mentioning Berenice by name! I will make sure she knows how much you appreciated her helping to make this a memorable trip. Be well, Scott Hermes, CMP General Manager

Traralgon, Australia
Reviewed 12 March 2016 via mobile

In a great location within walking distance of the Gaslamp District bars and restaurants, the Westin is all class. Shopping at Macy's is next door, the pool area is really nice and the bar is a good place for a beer at the end of the day. You can also walk to Petco Park for the baseball - which is...

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1Thank CayteH73
London, United Kingdom
Reviewed 12 March 2016

This now makes the second time I have stayed at the Westin Gaslamp Quarter. My room was very spacious and comfortable. The bathroom is really nice too with a good bath and shower. The one thing that disappointed me since the last time I stayed there was that there was not a desktop windows computer in reception, just an Apple....

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Helpful?
Thank JeanLiggett
Charlotte, North Carolina
Reviewed 11 March 2016

I recently stayed for 4 nights at this property. It is conveniently located to all major attractions in the Gaslamp district. Easy walk to plenty of shopping, restaurants and evening entertainment. In addition, it is an easy walk to the convention center, Seaport Village and USS Midway Museum. I was upgraded to a very nice two room suite with a...

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Thank Lv2CtheWorld
Alma, Colorado, United States
Reviewed 9 March 2016

We were treated with the upmost respect and had a wonderful trip to San Diego mainly because of our hotel experience! We worked with a young man named either Ethan or Nathan, cannot remember at the front desk and he took fantastic care of us and remember us by name and really felt we connected with him. Everyone at this...

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Helpful?
Thank Bec K
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Dear Bec K, What a terrific review! I am so happy to know that you enjoyed interacting with the staff, particularly Ethan. I will be sure to let him know how much you appreciated the assistance. Come back soon! Be well, Scott Hermes, CMP General Manager

Phoenix, Arizona
Reviewed 8 March 2016 via mobile

We stayed at the Westin, beautiful comfy rooms. Nearby by starbucks, eateries, we walked everywhere! We attended a SAN Diego Padre game walked halfway to stadium and then found a pedi cab. Hope to stay again soon

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Helpful?
Thank Lovey602
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Dear Lovey602, And we hope to have the chance to welcome you back soon! It is nice to know that you enjoyed not only your comfortable room but also the ease of getting around to various attractions, restaurants, theaters, etc. Our location truly is perfect! Be well, Scott Hermes, CMP General Manager

Chicago, Illinois
Reviewed 5 March 2016

Enjoyed the property. The gym has six treadmills along with 4 elliptical machines. The restaurant in the bar is jumping at night. Spacious lobby and friendly staff. Walking to the convention center is only 10 minutes and make a great way to unwind. GO and Enjoy the Gaslamp

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Helpful?
Thank Bill H
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Dear Bill H, I agree! Go and enjoy the Westin Gaslamp Quarter. Thanks for pointing out the many terrific reasons for staying with us. Hope to see you again soon. Be well, Scott Hermes, CMP General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin San Diego Gaslamp Quarteris ideally located in the heart of downtown San Diego's historic and vibrant Gaslamp Quarter. Your unparalleled San Diego Accommodations include every imaginable amenity as well as proximity to all a Gaslamp Quarter Hotel offers: the very best of San Diego shopping, dining, entertainment and cultural activities. With striking bay and cityscape views, The Westin San Diego Gaslamp Quarter Hotel features 450 guestrooms and suites, all tastefully remodeled to create a sense of calm and balance—a sanctuary of soothing color palettes, natural wood and stone accents and stylish décor. It’s a Downtown San Diego hotel without compare. Here you will enjoy incomparable San Diego accommodations like a Heavenly Bed®, flat-screen TV and spa-inspired bath amenities. You will leave feeling rested, energized and renewed. ... more   less 

Additional Information about The Westin San Diego Gaslamp Quarter

Address: 910 Broadway Circle, San Diego, CA 92101-6114 (Formerly The Westin Horton Plaza San Diego)
Region: United States > California > San Diego > Downtown
Price Range: $227 - $690 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin San Diego Gaslamp Quarter 4*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Starwood, Odigeo, Priceline, Hotels.com and Jetsetter so you can book your The Westin San Diego Gaslamp Quarter reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Gaslamp Quarter, San Diego Hotel San Diego
Hotel Style:
#11 Spa Hotel in San Diego
#14 Luxury Hotel in San Diego
#16 Green Hotel in San Diego
#28 Family Hotel in San Diego
#38 Romantic Hotel in San Diego
#53 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from The Westin San Diego Gaslamp Quarter staff and other travellers.
17 questions
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Questions? Get answers from The Westin San Diego Gaslamp Quarter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“walking late at night from the gaslamp back to the hotel just be careful for the homless”
 of 5 bubbles denessad, 8 Dec 2016 | Read review
“Join Starwood and show your card, worth it!”
 of 5 bubbles Gibler19, 1 Dec 2016 | Read review
“You can never go wrong with The Westin!!!”
 of 5 bubbles mariace2014, 16 Nov 2016 | Read review
“The higher the floor level, the better the view!”
 of 5 bubbles 401marcik, 15 Nov 2016 | Read review
“The higher the better”
 of 5 bubbles skymanpaul, 31 Oct 2016 | Read review
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