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Extended Stay America - San Diego - Sorrento Mesa

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Traveller (4)
Room & Suite (6)
Dining (2)
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Overview
  • Excellent38%
  • Very good20%
  • Average12%
  • Poor8%
  • Terrible22%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (124)
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21 - 25 of 122 reviews
A TripAdvisor Member
Santa Monica, California
1
Reviewed 29 May 2017 via mobile

Look, we weren't expecting the Ritz, but this was just awful. Asked for a non-smoking room and got a smoking room that smelled so bad I had to breathe through a shirt to fall asleep. This is the type of place people live. The bathroom...More

Thank A TripAdvisor Member
Response from 00esa, General Manager at Extended Stay America - San Diego - Sorrento MesaResponded 30 May 2017

We are extremely sorry we failed to provide you the clean and comfortable room that you deserved. We have addressed this matter with the head of our Housekeeping Department and housekeeping associates to take corrective action immediately so that it does not happen again. We...More

Reviewed 2 May 2017

Bed was comfortable, coffee in the office is pretty good, staff very helpful, kitchenette very nice to have. I like the idea of cooking most of my own meals. ET suits me fine for long business trips. This is about the 6th one I've stayed...More

Thank pespraguegt63
Response from 00esa, General Manager at Extended Stay America - San Diego - Sorrento MesaResponded 4 May 2017

Thanks so much for being a loyal guest with our brand and for choosing Extended Stay America - San Diego - Sorrento Mesa. We are happy we met all your expectations for a comfortable experience and appreciate you mentioning the convenience of a kitchen in...More

Reviewed 28 March 2017

Friendly staff gave us all information about the place, although Expedia booked us a smoking room, but staff free upgraded us to a non-smoking suite without extra charge,room is clean, if you request a room at the back of the hotel, it will be much...More

Thank Keung W
Response from 00esa, General Manager at Extended Stay America - San Diego - Sorrento MesaResponded 29 March 2017

It's so nice to read your positive review of your stay at Extended Stay America - San Diego - Sorrento Mesa. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your...More

Reviewed 27 March 2017

This was our 3rd stay and we were there two months. We were surprised how comfortable we were. Deep tub with lots of super hot water. Well equipped kitchen. (we took a pressure cooker/slow cooker). Bed was comfortable. Place was clean. Staff was excellent! morning...More

Thank Carolejorose
Response from 00esa, General Manager at Extended Stay America - San Diego - Sorrento MesaResponded 28 March 2017

We appreciate your consistent support of the Extended Stay America - San Diego - Sorrento Mesa. It's great to know you had an enjoyable stay and you found us to be a good value. Thank you for your wonderful feedabck about our friendly team, and...More

Reviewed 25 March 2017 via mobile

I was attending a meeting at Qualcomm and this hotel offered the best value in the area. Good size room and bathroom. Bed was comfy. The take out breakfast was basic but good. I would stay again if visiting qualcomm again but its a bit...More

Thank David N
Response from 00esa, General Manager at Extended Stay America - San Diego - Sorrento MesaResponded 26 March 2017

David, we are so glad your meeting brought you to the Extended Stay America - San Diego - Sorrento Mesa. It's nice to know you had a great night’s sleep and you found us to be a good value. Thank you for being our guest....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Laundry Service
Room amenities
Microwave
Details
Price range
US$112 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in San Diego
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$112 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in San Diego
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (4)
Room & Suite (6)
Dining (2)
Questions & Answers
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Room Tips
"Rooms with king beds have more space then queen beds."
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"Uncomfortable bed, otherwise nice"
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"Pick a different hotel"
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"good for small families , business trips and people who need small kitchen"
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