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SpringHill Suites San Diego Rancho Bernardo/Scripps Poway

Expedia.comUS$139*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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SpringHill Suites San Diego Rancho Bernardo\/Scripps Poway
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279 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Start your review of SpringHill Suites San Diego Rancho Bernardo/Scripps Poway
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Reviewed 2 days ago NEWvia mobile

So despite being a Marriott employee that was verified by my front desk manager they wouldn't honor my corporate discount 😮 the maids never cleaned our room 😯 the breakfast attendants almost made up for the others but then after getting home I realized they over charged me. Not a great experience

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Helpful?
Thank AFerr416
Management response:

Hello AFerr416, Thank you for taking the time to bring this to our attention, We strive on providing excellent customer service, and we have fallen short of executing this. Please accept my apology for your experience during your stay, feedback is crucial and we appreciate it as we can only grow and develop our team from these types of feedback....

San Diego, California
Reviewed 1 week ago

First time staying at this property. The nice thing about this property is close to the freeway so easy in and out where you need to get to. Stayed here about two weeks ago for as my daughter had a gymnastics meet near by. Checked in a little late but since I checked in via there mobil app, my keys...

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Helpful?
Thank Traveler_SD_619
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for staying with us and taking time to review your visit! We appreciate all the feedback that you've given, and I'm pleased to hear that you enjoyed your stay with us. We hope to see you soon, and hope our property will keep you coming back time and time again! Warm Regards, Kelly Herrington General Manager

Reviewed 17 April 2017

Pros - clean rooms - free internet access - free breakfast - located in a shopping plaza with access to multiple restaurants and a gas station Cons - located right next to a major highway so be prepared for road noise - the breakfast is free but the selection is limited

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Helpful?
Thank Wyatt S
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for reviewing your recent stay with us. We appreciate your feedback as we continualy strive to perfect our service and accommodations. I will follow through by sharing your comments with the appropriate departments to help improve our service levels in the affected areas for you and future guests. Sincerely, Kelly Herrington General Manager

Ashland, Oregon
Reviewed 4 April 2017

My family of 4 stayed 3 weeknights recently and were very pleased with our stay. Our suite ranged in price from $118 to $151, which was very reasonable for a large room, good breakfast, and nice features. Complaints from other guests about the "noise" are unfair in my humble opinion. I've staying in hundreds of hotels and this one has...

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Helpful?
Thank AshlandJohn
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review on your recent stay at the Springhill Suites San Diego Scripps Poway. I appreciate you sharing your experiences with us. It is nice to hear that you found the property to meet your needs during your stay. We hope you come back and visit soon. Warm Regards, Kelly Herrington General...

Truckee, California
Reviewed 28 March 2017

Recently stayed at this Marriott SpringHill Property in San Diego area. I was really stoked. Like all Springhill Suites it was spacious and comfortable. Location was really good right off the Highway. Fast food and a couple of restaurants located in the same parking lot. Plus gas station and mini mart for all your traveling needs. Overall a great place...

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Helpful?
Thank Kelsdog
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for staying with us and taking time to review your visit! We appreciate all the feedback that you've given, and I'm pleased to hear that you enjoyed your stay with us. We hope to see you soon, and hope our property will keep you coming back time and time again! Warm Regards, Kelly Herrington General Manager

Colorado
Reviewed 22 March 2017

Standard room layout, and everything was clean and in good working order. The staff were very friendly, the breakfast was all good and kept well stocked. They even brought around a little treat in the early evening to your room. The little extra things make a difference. The location is on the northern edge of San Diego, so well situated....

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Helpful?
Thank Owenthomas
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review on your recent stay at the Springhill Suites San Diego Scripps Poway. I appreciate you sharing your experiences with us. It is nice to hear that you found the property to meet your needs during your stay. We hope you come back and visit soon. Warm Regards, Kelly Herrington General...

Anaheim
Reviewed 18 March 2017

My family and I stayed at Spring Hill for my mini-vacation/son's gymnastics meet. Several reviewers mentioned being able to hear the freeway but we didn't hear a thing. It could be that we were on the "front" side of the hotel so the noise may have been limited. I loved how easy it was to check in using the Marriott...

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Helpful?
Thank jbusby76
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for reviewing your recent stay with us. We appreciate both your positive and constructive feedback as we continually strive to perfect our service and accommodations. I will follow through by sharing your comments with the appropriate departments to help improve our service levels in the affected areas for you and future guests. Sincerely, Kelly Herrington General Manager

Phoenix, Arizona
Reviewed 13 March 2017

I like the SpringHill Suites and this one did not disappoint. It is fairly newly decorated in the more European look. The room, although double beds, had a nice size couch, two TVs, and a desk. Breakfast is always good, although it was missing potatoes and a waffle maker at this particular location. We did not hear the freeway. The...

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Helpful?
Thank TammyPatterson
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review on your recent stay at the Springhill Suites San Diego Scripps Poway. I appreciate you sharing your experiences with us. It is nice to hear that you found the property to meet your needs during your stay. We hope you come back and visit soon. Warm Regards, Kelly Herrington General...

Peoria, Arizona
Reviewed 15 February 2017 via mobile

We went For a pop Warner regional game in San Diego. This is by far the best hotel I have ever stayed at anywhere and I mean it. When we got there at the front desk reception was polite, kind, and very thorough....job well done. We got to our rooms and it was very clean, neat and comfortable to be...

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Helpful?
Thank Crystle D
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review on your recent stay at Springhill Suites San Diego Scripps Poway. I appreciate you sharing your experiences with us. It is nice to hear that the staff delieveried service so memeorble. We hope you come back and visit soon. Warm Regards, Kelly Herrington General Manager

San Diego, California
Reviewed 31 January 2017

I had family visiting from Northern California, and due to a flood in my home, I needed a place to stay for a few night for my family and for our out of town guests. Staying at SpringHills Suites in Scripps Ranch was a wonderful experience and I felt right at home. The location of this hotel is centrally located...

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Helpful?
Thank adcanizales8
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this review

Thank you for taking the time to share a review on your recent stay at the Springhill Suites San Diego Scripps Poway. I appreciate you sharing your experiences with us. It is nice to hear that you found the property to meet your needs during your stay. We hope you come back and visit soon. Warm Regards, Kelly Herrington General...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our all-suite hotel offers 137 Marriott studio suites each with living, sleeping and a kitchen area with mini-refrigerators and microwaves. Our all-suite San Diego hotel offers wireless high-speed Internet, daily complimentary breakfast, outdoor pool and much more including the newly redesigned inspired lobby and public spaces. We are located just minutes away from Rancho Bernardo, Poway, and San Diego business parks, and we are a short distance from southern California's beaches, Sea World, the San Diego Zoo, the San Diego Wild Animal Park, and other area attractions. When visiting San Diego, the Springhill Suites by Marriott - San Diego / Rancho Bernardo / Scripps-Poway is the perfect choice for you! ... more   less 

Additional Information about SpringHill Suites San Diego Rancho Bernardo/Scripps Poway

Address: 12032 Scripps Highlands Dr, San Diego, CA 92131-5155
Region: United States > California > San Diego
Price Range: $191 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites San Diego Rancho Bernardo/Scripps Poway 2.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
Springhill Suites San Diego Rancho Bernardo/Scripps Poway Hotel San Diego
San Diego Springhill Suites
Hotel Style:
#25 Family Hotel in San Diego
#50 Business Hotel in San Diego
#56 Romantic Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Diego Rancho Bernardo/Scripps Poway staff and other travellers.
3 questions
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Questions? Get answers from SpringHill Suites San Diego Rancho Bernardo/Scripps Poway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a fourth floor room if possible”
329wyatts, 17 Apr 2017 | Read review
“Ask for Highway facing room for view.”
  • My view out the window
  • bathroom and bed/living room
  • Kitchen and office area
Kelsdog, 27 Mar 2017 | Read review
“Stay as far from the freeway as possible!”
SoftwareCEO, 19 Jan 2017 | Read review
“If you are sensitive to noise, you may want a room at the front of the hotel.”
lifeinsagebrush, 8 Jan 2017 | Read review
“Room is pretty big and comfortable. Bathroom is nice and big.”
haru121, 19 Dec 2016 | Read review
5 of 5
Expedia.com
US$139* /night
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AMOMAUS$281
PricelineUS$139
SpringHill SuitesUS$139
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Prices are for 1 room, 2 adults
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