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Hard Rock Hotel San Diego

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#36 of 279 Hotels in San Diego
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Hard Rock Hotel San Diego
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4,810 Reviews from our TripAdvisor Community

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Showing 4,621: English reviews
Barnegat, New Jersey
Reviewed 9 December 2015

Overall very good hotel. The only issue I had was a strong odor in the hallways that I believe was from the chemicals/cleaners on the housekeeping cart. However the rooms were very clean, maybe they could start to switch to a more " green " type of cleaners?

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Helpful?
1Thank syacullo
ManagerX1, Manager at Hard Rock Hotel San Diego, responded to this review

We really appreciate you staying with us! We are thrilled you loved our hotel, but we are so sorry the smell of cleaning products in the corridors kept you from having an exceptional stay. I've forwarded your feedback to our team, so thanks for letting us know. We do hope you will stay with us again. James G. Manager

Fullerton, California
Reviewed 8 December 2015

I've stayed here a few times now for different occasions and absolutely love it! This past weekend I stayed and was yet again pleased. I had Chloe helping me on the phone previous to my stay and she was very personable and sweet! When arriving at the hotel I had Nina check us in and she was very knowledgeable and...

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Helpful?
Thank kelly M
ManagerX1, Manager at Hard Rock Hotel San Diego, responded to this review

Hi Kelly! Thanks for the great review! We are thrilled the Hard Rock Hotel San Diego has earned the title of “your favorite hotel!” Our staff always loves having you as our guest, Kelly. It’s great to hear Chloe and Nina gave you the full Rock Star experience, and we are lucky to have them on our team. We have...

London, United Kingdom
Reviewed 8 December 2015

Stayed here for 4 nights for an extended weekend, not normally the sort of place I'd stay but got a very good deal for Black Friday so booked myself in. Hotel is on the edge of the Gaslamp district, opposite the convention centre and close to the Baseball stadium so easy to find. They do offer very expensive valet parking,...

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Helpful?
Thank Blackheathbloke
ManagerX1, Manager at Hard Rock Hotel San Diego, responded to this review

Hi Blackheathbloke, thanks so much for the review! We’re glad you stayed with us and we greatly appreciate your feedback. I've shared it with our front desk team so the problems you encountered can be avoided in the future, and to ensure we communicate our eco-friendly housekeeping option clearly at check-in. We hope you consider staying again the next time...

Oceanside, California
Reviewed 8 December 2015

The room was beautiful but there was all these hidden fees. The bed was not as comfortable as I would have liked for the price I paid. Our view was amazing. The room Itself was amazing but a little dusty where they had snacks laying out. Also the room got a little hot and I adjusted the temp but it...

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Helpful?
Thank loredana_pj
ManagerX1, Manager at Hard Rock Hotel San Diego, responded to this review

We appreciate your business and your candid feedback. I am sorry to hear you were disappointed with the value of our hotel. We make it a point to delight our guests in every way and I really am sorry that we fell short of your expectations. With our amazing location, views and staff we hope you will agree and stay...

Los Angeles, California
Reviewed 7 December 2015

Easy booking through their website. Excellent location in the Gaslamp district, directly across from the convention center. Walking distance to everything you need. Beautiful hotel and excellent customer service. Would love to stay here again!

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Helpful?
Thank Echan523
ManagerX1, Manager at Hard Rock Hotel San Diego, responded to this review

And we would love to have you stay here again! Thank you for the awesome review of our hotel. I am always so proud when people say great things about our hotel and especially our staff. Thank you. Come back soon. James G. Manager Hard Rock Hotel San Diego

Reviewed 7 December 2015

It was a special weekend and Hard Rock SD did an amazing job. The customer service from Nick W was above and beyond. I had called to confirm my res from a third party and Nick was responsive and reassuring all the way through the seemingly sketchy 3rd party transaction( to good to be true transaction). Nick provided email and...

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Helpful?
Thank Jason H
ManagerX1, Manager at Hard Rock Hotel San Diego, responded to this review

Jason: I am thrilled to hear my staff rocked it. Nick is definitely an award winner and be assured I will let him know you gave him a shout out. We are stoked that we made you a hero and helped you pull off a most excellent birthday for your girlfriend. Come back soon so we can once again show...

Wilmington, North Carolina
Reviewed 7 December 2015

This hotel has everything you could need. Great location right inside of the gas lamp district. Very was very friendly and helpful. Beds were comfortable and rooms very clean! The conference and events room were also very nice and the food was great. We really enjoyed our stay!

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Helpful?
Thank mackenzieb20
ManagerX1, Manager at Hard Rock Hotel San Diego, responded to this review

Hey Mackenzie! We're so happy you loved our location at the Hard Rock Hotel San Diego! We love being part of the Gaslamp Quarter. There is always so much going on in San Diego's most happening neighborhood. Thank you for your awesome review. Come back soon! James G. Manager Hard Rock Hotel San Diego

Reviewed 7 December 2015 via mobile

We stayed in the hard rock's entry level suite called the hard rock suite. Our particular room had a nice view of San Diego's baseball stadium & more of downtown. When you walk into the suite there is a sitting area with a couch, chair, separate TV & a fairly well stocked mini bar with larger bottles of vodka &...

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Helpful?
Thank Goombagirl1
ManagerX1, Manager at Hard Rock Hotel San Diego, responded to this review

We were so happy to welcome you to our hotel. We're thrilled that our location didn't disappoint and that you were able to enjoy all that San Diego has to offer. I'm sorry that our unique bathroom layout didn't meet your expectations. Our modern layout is sometimes an aquired taste. We hope you will change your mind and stay with...

Alta Loma, California
Reviewed 7 December 2015

One of the best weekends. From getting the BEST Black Friday deal on our reservations. We had tickets to see Old Dominion at Moonshine Flats. Just one block away. Couldn't of found a better hotel. We are still on an amazing weekend High!!

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Thank myra_ms777
ManagerX1, Manager at Hard Rock Hotel San Diego, responded to this review

Keep riding the high, we love that we could be a part of your awesome weekend! Thank you for the killer review. We're so glad you rocked your stay with the sound system and playlist in your suite! It's almost like being in your own club and we are stoked it got things off to a great start. We're so...

Reviewed 6 December 2015 via mobile

The location can't be beat. The convention center is right across the street. It is in the heart of the Gaslamp District, and the waterfront is just beyond the convention center. The rooms are very modern, as you would expect. I believe all rooms are considered mini suites. Which means you have a very small bar area. There is a...

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Helpful?
Thank Ronda O
ManagerX1, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for the wonderful review, Ronda! Great to hear you loved our location close to everything San Diego! Cool huh? Make sure to come back and catch a game, festival or concert - it's so worth it! We hope we can welcome you again soon at the Hard Rock Hotel San Diego! James G. Manager Hard Rock Hotel San Diego

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Float
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hard Rock San Diego Hotel Downtown is where VIP service meets urban-chic design with world-class dining and ultra-hip nightlife for an unforgettable experience that rocks. ... more   less 

Additional Information about Hard Rock Hotel San Diego

Address: 207 5th Avenue, San Diego, CA 92101-6908
Region: United States > California > San Diego > Downtown
Price Range: $325 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel San Diego 4*
Number of rooms: 420
Reservation Options:
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Also Known As:
Hard Rock San Diego
San Diego Hard Rock
Hotel Style:
#9 Spa Hotel in San Diego
#12 Luxury Hotel in San Diego
#16 Business Hotel in San Diego
#25 Romantic Hotel in San Diego
#58 Family Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel San Diego staff and other travellers.
32 questions
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Questions? Get answers from Hard Rock Hotel San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gold Suite 702. Very large balcony. ”
 of 5 bubbles J0sh-818, 27 Mar 2017 | Read review
“Good stay for the WBC for proximity, would not stay again for the same price.”
 of 5 bubbles Rican26, 27 Mar 2017 | Read review
“The noise from the bay can be heard even with the window closed. Valet is expensive.”
 of 5 bubbles rhjsgirl, 25 Mar 2017 | Read review
“Get a room away from the pool. If you have to stay here just get a basic room. Our suite was NOT worth it.”
  • Peeling Cabinet
  • Broken bed
  • Stained Rug in suite
 of 5 bubbles Bonedocnine, 22 Mar 2017 | Read review
“If you stay on the weekend the street noise can be loud. Choose a room on level 6 or higher.”
 of 5 bubbles timwZ9724NB, 22 Mar 2017 | Read review
5 of 5