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Best Western Plus Hacienda Hotel Old Town

Booking.comUS$129*
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#71 of 279 Hotels in San Diego
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Plus Hacienda Hotel Old Town
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1,806 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Hacienda Hotel Old Town
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Showing 1,712: English reviews
San Jose, California
Reviewed 12 April 2016 via mobile

Booked two rooms at this hotel for a family trip with my daughter and grandchildren,....one a king and one a mini-suite King. From the outside this hotel is very attractive and inviting. Even the pictures on line look great but seeing is believing and the mini suite was particularly dingy and worn. The cheaper room was actually better. At time...

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Helpful?
Thank Bono911
Reedley, United States
Reviewed 11 April 2016

The hotel stay was perfect and the hotel staff was friendly and professional. we are planning a return visit to the hotel this summer and we are telling our friends. Excellent location, staff and service.

Review collected in partnership with Best Western
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Thank Yolanda C
New Jersey
Reviewed 11 April 2016

The Hacienda Hotel is in a great location close to Old Town, shops and restaurants. It is very pretty and nicely decorated with flowers and fountains. The room was comfortable, clean and spacious, and the lobby is comfortable and inviting. However, there are several areas where it could do much better. We stayed in building 600, at the very top...

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1Thank JanSNJ
Reviewed 10 April 2016

Very good location - if you want to spend the evening in Old Town - this is the best place for the night. Everything is "around the corner". Also when you check in - you will receive few coupons for welcome drinks or salsa in restaurants near by. Not everywhere you will have access to internet connection, but breakfast are...

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Helpful?
Thank Ruda916
Bremerton, United States
Reviewed 7 April 2016

The hotel is in the heart of Old Town San Diego CA. The hotel give you the feel of the Mexican influences in the area. It is a huge hotel that is extremely busy. Arrive early in order to get the best rooms. Stay away from the 600 area as it is the further rooms from everything thing and requires...

Review collected in partnership with Best Western
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Thank Larry K
Beaumont, ca
Reviewed 7 April 2016

I have stayed at this property many times in the past and just recently they have a new $7.00 resort Fee?? Nothing has changed at this property except the addition of this fee. Just increase the cost of the room by $7.00 instead of pretending to be a Las Vegas style property and gouging us for another $7.00 for nothing.

Review collected in partnership with Best Western
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Thank Vicki H
Fredericksburg, United States
Reviewed 6 April 2016

Vertically built hotel, a critical elevator was out of service the entire week I was there. Front desk is understaffed, with little options for surge - if more than 2 customers are there, it's a bad line. No express checkout. In and area surrounded by great food places (Old Town), the restaurant is average for the neighborhood in both quality...

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Thank Brenden M
Edmonton, Canada
Reviewed 6 April 2016

Service was terrible. Never showed up with the corkscrew they said they would bring. Construction outside the room. Great if you want a 7:00am wake up call using a jackhammer! Otherwise nice hotel in a good location if you are coming or going from San Diego International.

Review collected in partnership with Best Western
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Thank Shane F
Montana
Reviewed 6 April 2016

Check in was extremely slow, but friendly, people were lined up, the rooms are located in a couple separate units up the hill from the main office, and due to some road construction on the side road, we had to park in the underground parking and pack all our luggage about 1 block "all up hill" to get to the...

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Thank martymoose2
Orange, California
Reviewed 6 April 2016

The Best Western Old Town Hacienda is a nightmare. The source of the nightmare is a broken elevator. On checking in, the desk clerk, who talked like a robot, show me a map and told me to drive my car to the top level of the parking garage, exit the garage, turn right, walk past three houses (“Three houses?” “Yes,...

Review collected in partnership with Best Western
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1Thank exdisney27

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Best Western Plus Hacienda Hotel Old Town

Address: 4041 Harney Street, San Diego, CA 92110
Region: United States > California > San Diego > Old Town
Price Range: $171 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Hacienda Hotel Old Town 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western
Hotel Style:
#72 Romantic Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Hacienda Hotel Old Town staff and other travellers.
21 questions
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Sacramento, California
over a year ago
Los Angeles, California
Falls of Rough, Kentucky

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Questions? Get answers from Best Western Plus Hacienda Hotel Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Plan on walking up and down to your room.”
martymor84, 20 May 2017 | Read review
“All rooms are great”
ErickJ731, 17 May 2017 | Read review
“804 faces Hanley St Parking lot & Tequila Factory Restaurant.”
LaniW749, 16 May 2017 | Read review
“The higher rooms in Buildings 5 & 6 seem to be quieter!”
Mirlini, 7 May 2017 | Read review
“Get a room higher up on the property for the best views. Amazing views from the restaurant attached to the hotel.”
clmatthe05, 5 May 2017 | Read review
5 of 5
Booking.com
US$129* /night
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HotelQuicklyUS$272
BestWestern.comUS$129
Orbitz.comUS$129
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Prices are for 1 room, 2 adults
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