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Holiday Inn Express San Diego Airport - Old Town

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Holiday Inn Express San Diego Airport - Old Town
Holiday Inn Express San Diego Airport - Old Town
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980 Reviews from our TripAdvisor Community

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Showing 936: English reviews
Umpqua, United States
Reviewed 2 days ago NEW

The room was very clean, good snack options, and conveniently located. When making the selection of this hotel, close proximately to the airport and shuttle services were taken into consideration. Highly recommend this site.

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Helpful?
1Thank Suzette A
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your feedback on our hotel at Holiday Inn Express Old Town. We at the Holiday Inn Express value all of our guests feedback. Glad you took advantage of our free shuttling we have to offer to our guest. Have a nice day. Sincerely, Manager, Holiday Inn Express Old Town Suzy B.

A TripAdvisor Member
Level Contributor
7 reviews
2 helpful votes
Reviewed 3 days ago NEWvia mobile

My partner and I spent nine nights here. We arrived on Christmas day, and were thrilled that, upon arrival at the airport, we were able to call the hotel, and request the complimentary hotel shuttle for a pick-up. It was especially nice, since our flight arrived around 10:30 a.m., and we were able to check in early. The hotel is...

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Helpful?
1Thank A TripAdvisor Member
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for taking the time to review our hotel at Holiday Inn Express Old Town and for the nice 5 star review. I am very pleased that our staff here met all your expectations. They truly strive each and everyday to deliver the best customer service that they know how to. While our guests are staying here...

Reviewed 3 days ago NEW

Location was spot on and shuttle service was excellent..would suggest ear plugs if not used to traffic noise...good breakfast and extremely helpful and knowledgble staff ...front desk, drivers, and housekeeping...

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Helpful?
1Thank GolfVillas
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for taking the time to do such a a great review on our hotel at Holiday Inn Express Old Town. We are glad to hear your experience while with us was a positive one form check in to check out. Our staff are always here for our loyal guests, and want to make our guests feel...

London, United Kingdom
Reviewed 5 days ago NEW

Great friendly and knowledgeable staff. Parking was easy, check in smooth and . Great powerful shower. Although it's located right beside the runway no noise pollution was heard. breakfast was good, the usual choices in a holiday inn express. Check out was even easier than checking in although not once was I asked to present my rewards card so I...

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Helpful?
1Thank aljawdahhayder
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, I would like to thank you for your great review on our hotel at Holiday Inn Express Old Town. Our staff here strive each and everyday to deliver the best customer service that they know how to. They are always available to our guests for any questions that they might have. As for your points you can contact...

Reviewed 5 days ago NEW

Everything was very clean. The complementary breakfast was great. Shuttle buses were always on time and the drivers were very nice. Jose at the front desk on the night shift was very nice and helpful from beginning to end. The only bad thing I can say about this place is that the lady running the front desk on the morning...

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Helpful?
1Thank Virginia R
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your review about Holiday Inn Express Old Town. We are pleased to hear that your stay with us was everything you expected. Glad you took advantage of our free shuttling and our breakfast we offer to our guest. I would like to apologize for the front desk issue. I will make sure the front desk...

San Diego, California
Reviewed 2 weeks ago

Elia took great care of me. I was in a difficult situation, not planning to spend the night in San Diego. He helped me get from the airport to the motel and assisted with a room. I am very thankful for the very kind generous service I was provided. They made sure I was well taken care of. I greatly...

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Helpful?
1Thank jwinegar
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for your review of our hotel at Holiday Inn Express Old Town. We appreciate your loyalty as member. I am pleased to hear you enjoyed your every bit of your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We look forward to...

Reviewed 3 weeks ago via mobile

As a IHG spire member, This is one of my favorite hotel in San Diego. Very good location to catch the early flight. The room is clean and nice. The staffs are very friendly and helpful this time, such as Eddie, Zaid. Thank you.

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Helpful?
1Thank Amanda X
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for the nice comments about our Holiday Inn Express Old Town and its staff. Glad you enjoyed your stay and the comfy rooms. Hope to see you soon when in the San Diego. Have a great new year. Sincerely, Manager, Holiday Inn Express Old Town Suzy B.

Seattle, Washington
Reviewed 3 weeks ago via mobile

My mother and I stayed at San Diego's Holiday Inn Express in Old Town when we were on Vacation in December 2016. We had an awesome experience with all the staff there! Everyone was super friendly, helpful and treated us with respect and understanding. They went above and beyond to accommodate us - from taking us to places in a...

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Helpful?
Thank 14TravellerFL
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your feedback about your stay at Holiday Inn Express Old Town. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Thank you for staying with us, and we hope to have an opportunity to serve you...

Waynesville, North Carolina
Reviewed 3 weeks ago

I checked in late on a Sunday evening. Jose and Art were very helpful upon check in. They were very friendly and made sure I was well taken care of. The recommended a great Italian restaurant that delivers. Thank you for a nice stay!

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Helpful?
Thank Tigress2017
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for taking the time to write a review about Holiday Inn Express Old Town. We do take every comment seriously. We appreciate the warm feedback. Our staff strives for excellence each and time with each and every guest. We look forward to seeing you when you are in the San Diego, area next. Have a great...

Reviewed 3 weeks ago

This Express is very close to anything in the Mission Bay area, Airport, Old Town. room that was quite small, but that wasn't a problem as we spent most of our time outside of the room. STAFF were amazing kelyene, ivan, art, nowfal, josh, elia.

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Helpful?
1Thank James D
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your comments on your recent stay with us at Holiday Inn Express Old Town. We strive to make our hotel your home away from home. Glad our staff went above and beyond to make your stay a better one. See you next time. Have a good new year. Sincerely, Manager, Holiday Inn Express Old Town...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Holiday Inn Express San Diego Airport - Old Town

Address: 1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
Region: United States > California > San Diego
Price Range: $186 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Diego Airport - Old Town 2.5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotels.com, Travelocity and Hotwire so you can book your Holiday Inn Express San Diego Airport - Old Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express San Diego Airport - Old Town Hotel San Diego
Comfort Inn San Diego
San Diego Comfort Inn
Comfort Inn Old Town
Hotel Style:
#74 Romantic Hotel in San Diego
#94 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Diego Airport - Old Town staff and other travellers.
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Questions? Get answers from Holiday Inn Express San Diego Airport - Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No comment”
 of 5 bubbles suzettea2013, 22 Jan 2017 | Read review
“Make sure to ask for Elia or Art. I could not have asked for a better experience.”
 of 5 bubbles jwinegar, 4 Jan 2017 | Read review
“Not facing the highway. Not by the ice machines.”
 of 5 bubbles happytraveler49, 22 Dec 2016 | Read review
“Rooms away from highway are quieter”
 of 5 bubbles ssb1916, 21 Dec 2016 | Read review
“Free Parking, Pool, Best Value”
 of 5 bubbles JonW51, 16 Dec 2016 | Read review
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