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Courtyard San Diego Sorrento Valley

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Courtyard San Diego Sorrento Valley
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206 Reviews from our TripAdvisor Community

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Showing 197: English reviews
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Tampa, Florida
Reviewed 3 days ago NEW

Although I find Marriott properties to be totally into themselves and nothing about the customer I found this location especially lot in customer service. Cleaning staff knocks on door and immediately walks in. Front desk staff is brutal when it comes to customer staff. You need help with area locations or accommodations it's like you are bothering them. Not friendly...

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Helpful?
Thank ercoffin
Boston, MA
Reviewed 1 week ago via mobile

Overall this is a solid hotel.I would give it 4.5 stars if I could. Pros: - Happy hour with half price microbrews for 3 and change - pool and hot tub - haven't tried yet - friendly and helpful staff - big rooms with frig - big bathrooms - nice lobby with food, bar, and Starbucks coffee. My daughter goes...

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Helpful?
Thank traveling_mom-Boston
Stoke-on-Trent, United Kingdom
Reviewed 1 week ago via mobile

Great hotel, good food and wifi. Nice quiet location, quiet at night for a good night sleep. Good beds, aircon is good and a good size TV. The rooms are hood but in my opinion could do with brining up to date. Nice pool and facilities. Starbucks in small cafe/restaurant area. Staff were very helpful.

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Thank G B
Reviewed 14 March 2017 via mobile

Free parking and big rooms. Beds are comfortable, bath also has some space. TV is a little bit old but okay. There is pretty much nothing in walking distance but it is a quite and good hotel with a Starbucks lobby.

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Helpful?
Thank Kay F
Austin, Texas
Reviewed 10 March 2017

I flew into SAN today, after SuperShuttles, Lyfts, multiple flight guts, and a three and a half hour layover at DFW. A long travel day, and I was ready for a rest. I succumbed to the Marriott app's persistence in inviting me to do a mobile check in yesterday. After all, that's supposed to put me first in line for...

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Helpful?
Thank Gary O
Courtyard-Gen-Mgr, General Manager at Courtyard San Diego Sorrento Valley, responded to this review

The staff of the Courtyard San Diego / Sorrento Valley would like to thank you for staying with us. I apologize for the concerns you voiced regarding the room not being ready when you arrived. When time allows would you please contact me directly so I can rectify the concern for you? Thank you for your review and we look...

London, United Kingdom
Reviewed 17 February 2017

Really friendly assistant on the front desk when we arrived. Showed me on a hotel map where the room was and suggested we park closer to a side entrance to bring our luggage in, also all round good chit chat. The rooms were a decent size. Large bathroom. Very comfy bed. Our room overlooked the pool which looked great but...

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Helpful?
Thank owen d
Courtyard-Gen-Mgr, General Manager at Courtyard San Diego Sorrento Valley, responded to this review

The staff of the Courtyard San Diego / Sorrento Valley would like to thank you for staying with us. We truly appreciate the nice comments regarding our friendliness and our comfortable beds. I apologize for the concerns you voiced regarding the general feel that made the hotel dated and the lack of organization surrounding the breakfast. Thank you for your...

VA
Reviewed 14 February 2017

This is a fairly pro forma Courtyard, from the lobby to the room. It's a little older, but it's well kept, so no problems. Standard bed, pillows, couch, desk etc. You either like the setup it or you don't. Asked for a room in a quiet location and went to the top floor with a courtyard view. Had a balcony...

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Helpful?
Thank HonestReviewForU
Cali, Colombia
Reviewed 14 February 2017 via mobile

Good Service! Near to Mall, to Pricesmart regional office and restaurants. Good breakfast ! Good attetion of your personal in the checkin . Rooms cleans, Good beds and pillows! No have bilingüal personal in the front desk But have help Wilth other employees.

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Thank Ricardo G
Campbell, California
Reviewed 17 January 2017 via mobile

The rooms were clean and service was excellent. The breakfast was decent; the coffee not so good. The grounds outside seemed like a good location for family with gas fireplace for night time gathering. The gym is decent. There is a small strip mall nearby with a Starbucks. It's good for a morning coffee before the business day starts.

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Helpful?
Thank Anthony L
Milwaukie, Oregon, USA
Reviewed 7 December 2016

I expect good things of Marriott. Sometimes they're just too standard - the Residence Inn in one place is just like 20 others, and the same with Courtyards. The building is standard but the staff makes the difference. I'd recommend this Courtyard. The staff was friendly and responsive. Room and bathroom were clean. Room was quiet at night. Parking is...

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Helpful?
Thank pcarlman

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard Sorrento Mesa Hotel provides unparalleled service and a broad range of amenities to make every stay exceptional. Guests at this hotel near UC San Diego can spread out and relax in our over-sized rooms, which feature luxurious bedding, a large well-lit work desk, and free high-speed internet. A new state-of-the-art lobby offers flexible work spaces, free Wi-Fi, and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect., which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Enjoy a convenient Sorrento Valley hotel located minutes from Sea World, UC San Diego (UCSD), Miramar Air Station, San Diego Zoo and Safari Park, Del Mar Race Track and Torrey Pines Golf Course. Relax after an event filled day in our outdoor pool, whirlpool and exercise room. At the Courtyard Sorrento Mesa hotel near UCSD, it's a new stay. ... more   less 

Additional Information about Courtyard San Diego Sorrento Valley

Address: 9650 Scranton Rd, San Diego, CA 92121-1758 (Formerly Courtyard San Diego Sorrento Mesa/La Jolla)
Region: United States > California > San Diego
Price Range: $187 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Diego Sorrento Valley 3*
Number of rooms: 149
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Also Known As:
Courtyard By Marriott San Diego Sorrento Mesa/La Jolla Hotel San Diego
Courtyard San Diego
San Diego Marriott
San Diego Courtyard
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Questions & Answers

Questions? Get answers from Courtyard San Diego Sorrento Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One that's actually ready when you're told it is.”
36garyo, 10 Mar 2017 | Read review
“133 is directly next to the back door and the parking lot - there is a lot of traffic.”
125elisej, 16 Oct 2016 | Read review
“Do not stay in Room 108, who knows when the sewer gas accumulation will be fixed”
wildanimalpark, 19 Sep 2016 | Read review
“third floor”
michaelaM7103IC, 22 Aug 2016 | Read review
“1st floor rooms have patio with walk out access to courtyard/pool; second floor and higher have balconies with small seating area.”
jackieb572, 20 May 2016 | Read review
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