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I love to stay at the Embassy every time I come to San Diego. The staff is always so nice and professional. The room was great, and the breakfast and evening reception are such a nice touch. The food was excellent, and the staff around...More
Found a deal and stayed four nights. The front desk staff was gracious, welcoming us Hilton members with a free bag containing a bottle of water and a donut (as they are located right nest to a Dunkin Donuts store). NICE touch! FREE breakfasts here...More
2 Thank momof4boys2016
Response from Brian E, Manager at Embassy Suites by Hilton San Diego Bay DowntownResponded 6 March 2018
Thank you so much you’re your kind review! We are delighted to hear that you and your family really enjoyed the perks of being a valued Hilton honors member. The complimentary donuts is always a hit with the kids. The surrounding area is...More
Upon check in, helped us and she was great! When we got to our room, room #914 (8/9) it has was hot and humid. We thought it was just because the air conditioning was off so we decided to turn it on and left for...More
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Great location and breakfast. Except for those two items, I don't have anything positive to say about the hotel. The room was overpriced for a one night stay, not worth it. Our room was not ready upon arrival. Granted we arrived early, however the room...More
Response from Brian E, Manager at Embassy Suites by Hilton San Diego Bay DowntownResponded 2 days ago
Thank you for taking the time to give us feedback about your recent stay at Embassy Suites. I’m disappointed to hear your wasn’t available after check in time and that your air conditioning wasn’t working correctly. We have brought this to the attention...More
We have valet only on site and that is $50 per day. There are other options available which our our front desk team can point out for you. Feel free to reach out to the hotel directly and we will be happy to... More
We have valet only on site and that is $50 per day. There are other options available which our our front desk team can point out for you. Feel free to reach out to the hotel directly and we will be happy to give you all of the details. Thank you!
My associate has a bay view—very nice! I have partial bay view. Suites are very spacious. We are on the 12th floor. I would call for specific details—these folks are extremely nice!
Enjoy your birthday!