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Embassy Suites by Hilton San Diego Bay Downtown

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#66 of 278 Hotels in San Diego
Certificate of Excellence
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Embassy Suites by Hilton San Diego Bay Downtown
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1,055 Reviews from our TripAdvisor Community

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Showing 1,017: English reviews
Pompton Lakes, New Jersey
Reviewed 2 days ago NEWvia mobile

I recently stayed at the Embassy suites for a business trip. The room suite was clean and comfortable. Free breakfast and complimentary happy hour in the evening. Great location to convention center and the seaport area where there are gift shops and the US Midway. Also ver close to the gas lamp district where there are tons is restaurants and...

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Helpful?
1Thank Jackie G
Los Angeles, California
Reviewed 2 days ago NEWvia mobile

A nice stay and a great home base. Large rooms with kitchenette (small fridge, sink, microwave). Breakfast and afternoon drinks and snacks. Good location near Seaport Village, light rail station. The downside is parking. There is a no option valet cost of $40/night. Factor that in your room rate.

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Helpful?
1Thank GoMolly
Huntington Beach, California, United States
Reviewed 2 days ago NEW

As always the front desk staff are friendly, wanting you to feel at home as well as safe. They seem to bend over backwards to make sure your stay is great. Brian Evola, Brian Stewart and Ashante all made sure it was a great experience from check in to check out. The staff at both the breakfast and hospitality are...

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Helpful?
1Thank Heather Y
Evansville, Indiana
Reviewed 3 days ago NEW

I stayed here for a conference and the service, amenities and staff were amazing.Donna was the best breakfast hostess. She was helpful, kept the place clean and was engaging. I felt like I was visiting with a relative!

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Helpful?
1Thank ratslab
ToddCapizzo, General Manager at Embassy Suites by Hilton San Diego Bay Downtown, responded to this review

ratslab, Thank you for sharing your recent experience with us, and also for the 5 star review. I am thrilled our service was amazing, especially from Donna! Our entire team tries to create memorable experiences, and I am pleased that you were welcomed as family. We will look forward to your return trip, next time your travels bring you to...

Irving, Texas
Reviewed 3 days ago NEW

Embassy suites almost always delivers good bang for your buck. The complimentary breakfast can't be beat and the Manger's reception is a super nice added perk. This hotel is also in a great location if you are wanting to stay downtown. I would recommend this hotel to others visiting San Diego.

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Helpful?
1Thank christopherbH112MX
ToddCapizzo, General Manager at Embassy Suites by Hilton San Diego Bay Downtown, responded to this review

christopherbH112MX, Thank you for sharing your experience with us! I am happy you found our complimentary services to your liking! The managers reception, and complimentary breakfast are always crowd favorites at The Embassy Suites San Diego Downtown Bay Front. We will look forward to your return trip, next time you travel downtown. Todd Capizzo General Manager

Santa Rosa, California
Reviewed 5 days ago NEW

From the front desk (Yulia) to the people serving breakfast, the maintenance staff, the bartender, and even the staff clearing plates, I was given such exceptional care that I had to write this review. I've stayed at high-end hotels and not been treated as well. What struck me was that even at things that were free--like the breakfast or the...

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Helpful?
1Thank Janet D
ToddCapizzo, General Manager at Embassy Suites by Hilton San Diego Bay Downtown, responded to this review

Thank you for sharing your recent experience with us. I am pleased to hear that our service was a perfect 10! We strive to provide exceptional service to all of our guests, resulting in memorable experiences, and I am pleased that we were able to leave such a great impression on you. We will look forward to welcoming you back...

Reviewed 5 days ago NEW

This was not a positive experience. I stay in Hiltons weekly for work and this was not the Hilton standard I am accustomed too. Housekeeping did a poor job daily - one day we called them back. They never cleaned the toilet well. They didn't sweep the bathroom floor for hair. They didn't stock hand towels and wash cloths for...

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Helpful?
1Thank 125hollyb
ToddCapizzo, General Manager at Embassy Suites by Hilton San Diego Bay Downtown, responded to this review

125hollyb, Thank you for sharing your recent experience with us. I am disappointed by your experience. I will speak with my team regarding your comments to ensure that these issues do not happen again. This is not the norm for our property, however your comments will not be taken lightly, as we are always looking for feedback and ways to...

Boston, Massachusetts
Reviewed 6 days ago NEWvia mobile

The staff are polite even while politely suggesting you stop inconveniencing them. The rooms have seen way better days. This is the first time I've ever seen popcorn peeling off the ceiling to reveal the cement underneath. I'm still not sure what that thing floating in the hot tub was. How can hotels stipulate you shower before entering the pool...

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Helpful?
1Thank Eric50555
ToddCapizzo, General Manager at Embassy Suites by Hilton San Diego Bay Downtown, responded to this review

Eric50555, Thank you for sharing your recent experience with us. I am disappointed to hear that you were unhappy with the condition of our suites. We will take your comments under consideration as we are always looking for ways to improve our suites, and our guests experience. Thank you again, and I hope you will consider us again next time...

North Yorkshire, United Kingdom
Reviewed 1 week ago NEW

Excellent customer service in all departments. Very comfortable suite. Good breakfast selection. Enjoyable evening reception. Gym, pool and hot tub just right. Super bar/restaurant with TVs and patio.

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Helpful?
1Thank lynw716
ToddCapizzo, General Manager at Embassy Suites by Hilton San Diego Bay Downtown, responded to this review

lynw716, Thank you for sharing your experience regarding your recent stay with us. I am thrilled you found excellent customer service throughout the hotel. We strive to provide a memorable and satisfying experience for all of our guests, and I am happy our team left a lasting impression on you. We will look forward to you return trip, next time...

Reviewed 1 week ago via mobile

Nice place, great views, close to everything, good breakfast and love Dunkin Donuts close by. Had a minor hick up with the bill that was quickly solved by friendly staff. THANK YOU SANDRA!!! will stay with them again!

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Helpful?
1Thank Patrick H
ToddCapizzo, General Manager at Embassy Suites by Hilton San Diego Bay Downtown, responded to this review

Patrick H, Thank you for sharing your experience, and especially for the 5 star review! I am pleased to hear that Sandra was able to quickly resolve your issue. We will look forward to your return trip next time your travels bring you to San Diego. Todd Capizzo General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in the downtown bay front district across from the quaint shops and eateries of Seaport Village, Embassy Suites San Diego Bay - Downtown is convenient to all that San Diego has to offer. Our hotel is just three miles from the San Diego International Airport. Enjoy complimentary cooked-to-order breakfast or casual dining at the Pacific Fish Company Sports Bar & Grill. ... more   less 

Additional Information about Embassy Suites by Hilton San Diego Bay Downtown

Address: 601 Pacific Highway, San Diego, CA 92101-5914
Region: United States > California > San Diego > Downtown , Marina
Price Range: $195 - $635 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton San Diego Bay Downtown 4*
Number of rooms: 341
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Orbitz, Cheap Tickets, Priceline, Travelocity, Odigeo and Jetsetter so you can book your Embassy Suites by Hilton San Diego Bay Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
San Diego Embassy Suites
Hotel Style:
#22 Luxury Hotel in San Diego
#23 Green Hotel in San Diego
#58 Family Hotel in San Diego
#59 Romantic Hotel in San Diego
#66 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Diego Bay Downtown staff and other travellers.
39 questions
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Edmonton
5 months ago
Colorado Springs CO
7 months ago
over a year ago

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Questions? Get answers from Embassy Suites by Hilton San Diego Bay Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up the better view of the harbor”
 of 5 bubbles 440heathery, 7 Dec 2016 | Read review
“Corner suites are the nicest and have the best views.”
 of 5 bubbles lynw716, 2 Dec 2016 | Read review
“as always balcony top floor corner room”
 of 5 bubbles F6872FKbriang, 30 Nov 2016 | Read review
“Higher floor on West side equals a better view of San Diego Bay”
 of 5 bubbles Major12, 24 Nov 2016 | Read review
“Sea view is great”
 of 5 bubbles colindjones, 21 Nov 2016 | Read review
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