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Four Points by Sheraton San Diego Downtown

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Four Points by Sheraton San Diego Downtown
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424 Reviews from our TripAdvisor Community

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Showing 350: English reviews
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washington dc
Reviewed 6 days ago NEW

Stayed here 2 nights will not stay again. It is within walking distance of the marina and stores but the walk is littered with "skid row" types and the smells that accompany such individuals. The hotel itself is very dingy and in need of serious renovations. The two women who checked me in early were really great, however the man...

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Helpful?
Thank reachteresa
HOTEL’S FAVOURITE REVIEW
Reviewed 13 January 2017 via mobile

Nothing like a nice warm " welcome back " from the hotel doorman named Dan ! It's been a couple weeks and he still remembered me like a family member ! Since I travel for a living , it's nice to feel remembered by a staff member upon arrival , it's like coming home . I love this property and...

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Helpful?
Thank PHXman55
About Hotel's Favourite Review
sonam c, Manager at Four Points by Sheraton San Diego Downtown, responded to this review

PHXman55, Thank you for taking time out of your busy schedule to write this awesome review! Dan is a great asset to our hotel and I am delighted to know he made a positive impact during your stay. Again, thank you and we look forward to seeing you soon! Sonam C. Assistant General Manager

Anchorage, Alaska
Reviewed 2 weeks ago

I chose this hotel because it was a 5 minute drive from the cruise ship terminal. We were upgraded to a suite on the top floor without asking. It was nice- it had a king size bed, sitting area, and huge bathroom (no tub). If it wasn't a cloudy day the view would have been amazing through the floor-to-ceiling windows....

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Thank StephanieK1333
North Qld
Reviewed 3 weeks ago via mobile

Never had such terrible service at a hotel....went to the lobby to purchase a $3 snack from their "pantry" adjacent to reception as there is no mini bar in the room - due to their being no credit card on file for our conference group the front office supervisor who was also the manager on duty insisted I return to...

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Thank jjaaus
Washington DC, District of Columbia
Reviewed 4 weeks ago via mobile

All in all a very nice hotel. No problems with the internet but the phone in the room didn't work. (They replaced it.) room service was timely and good. A little noisy, but not too bad for a business traveler.

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Helpful?
Thank Chuck I
sonam c, Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Chuck I., Thank you for taking time to write this review! We are happy to know you enjoyed your stay while in San Diego! We hope you stay with us again while visiting San Diego. Sonam C. Assistant General Manager

Reviewed 5 weeks ago via mobile

Very close to the airport and the downtown nothing to do very close you need to walk 15 min to get to little Italy which is great The hotel is not new but it is well maintained, I just got a problem with the bathroom they asked me don't use it in the am because of problems in the room...

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1Thank Domenico C
sonam c, Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Domenico C., Thank you for your recent stay at the Four Points by Sheraton San Diego Downtown. I apologize for the engineering issue you experienced during your stay. We strive to exceed our guests' expectations and have fallen short of that during your stay. I will ensure this is addressed with our Maintenance Department. Again, thank you for choosing us...

Reviewed 9 February 2017 via mobile

Stayed for a week with my son daughter in law and 16 month old baby we had 2 rooms with an internal door so we could go between the 2 rooms, the room were big enough and clean my only criticism would be the air con. which was quite loud and could not find any instructions on how to operate...

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Helpful?
Thank Janet Y
sonam c, Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Janet Y., Thank you for your recent stay at the Four Points by Sheraton San Diego Downtown! We are happy to know you enjoyed your stay at our hotel during your trip to San Diego. We are in the process of upgrading our thermostats which will hopefully make it less confusing. I hope you choose us again when your travels...

Murrieta Ca
Reviewed 11 January 2017

We recently held our Rehearsal Dinner at this hotel in their beautiful room on the 16th floor. Beautiful view, great food and excellent staff. Tamika Jackson, Event Coordinator worked closely with us ro ensure that the event was perfect. Kenny, the Food and Beverage Manager was also very helpful along with the young lady who was the bartender. Most of...

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Helpful?
Thank beachbunny59
sonam c, Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Beachbunny59, Thank you taking time out of your busy schedule to write this review! I will make sure to share this with the entire team. We enjoyed hosting your group at our property! We hope to see you again soon! Sonam C. Assistant General Manager

Oakland, California
Reviewed 4 January 2017

We spent some time here. Very easy to get on and off the free way. We walked down to the water to look at the boats. It was a nice walk to Seaport Village. We had dinner and drinks in Little Italy. The hotel was clean and easy.

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Helpful?
Thank Juliana Y
sonam c, Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Juliana Y., Thank you for taking the time to write this review! Little Italy and Seaport Village are some of my favorite parts of Downtown that are accessible by foot. I hope you choose us as your home away from home for your future travels. Sonam C. Assistant General Manager

London
Reviewed 3 January 2017 via mobile

Visited San Diego on business with two colleagues. We had stayed in the Sheraton in Dallas which was fantastic but we're not happy with this hotel. Rooms very tired and the building generally felt dated. Bathrooms not good - shower sprayed everything that it wasn't meant to. One of my colleagues refused to stay in his room due to the...

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Helpful?
Thank James C
sonam c, Manager at Four Points by Sheraton San Diego Downtown, responded to this review

James C., Thank you for your feedback regarding your recent stay. I apologize for the various issues you encountered during your stay. I would like to speak with you in further detail regarding your stay, please contact me at (619)239-9600. Best, Sonam C. Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The recently-renovated Four Points by Sheraton San Diego Downtown is located minutes away from Little Italy, the Gaslamp Quarter, and Seaport Village. We also offer a free shuttle to/from the airport ... more   less 

Additional Information about Four Points by Sheraton San Diego Downtown

Address: 1617 1st Ave, San Diego, CA 92101-3003
Region: United States > California > San Diego
Price Range: $209 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Diego Downtown 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
Holiday Inn San Diego-Downtown Hotel San Diego
San Diego Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Diego Downtown staff and other travellers.
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Questions? Get answers from Four Points by Sheraton San Diego Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to ask for a view of the Bay!”
 of 5 bubbles beachbunny59, 10 Jan 2017 | Read review
“get a room on the higher floors and south side. We were on north side and could hear the traffic outside.”
 of 5 bubbles jodylk, 7 Dec 2016 | Read review
“higher floors so you can be away from the freeway noise.”
 of 5 bubbles RioE, 30 Nov 2016 | Read review
“a high floor as it's noisy. Right by the highway and flight path”
 of 5 bubbles InkTraveller, 11 Nov 2016 | Read review
“We stay at the top floor and the view was great!”
 of 5 bubbles ggarciao2001, 4 Nov 2016 | Read review
5 of 5