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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
My only real issue was my wife had called for a needed item request that itook the staff 6 contacts before she was able to recieve requested item. Other than that is was a great hotel with nice location, friendly staff, good food and nice...More
Review collected in partnership with Hyatt Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Staycation
My husband and I rarely get time away from the kids and the Hyatt provided the perfect place to stay. It felt comfortable and provided a relaxing environment. I would recommend the Hyatt to anyone.
Review collected in partnership with Hyatt Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
We stayed here for two things, to attend the Poinsettia Bowl and to celebrate our anniversary. Close to great restaurants and to the train. Looks out over the harbor. They treated us so nicely. It is a little expensive but we splurged because of our...More
The Grand Hyatt is in a great location. The Hotel was clean, comfortable, and the breakfast was exceptional!! We wre with walking distance of several eating and shopping places. The hop on hop off trolley was right outside our hotel in the Seaside complex. We...More
Review collected in partnership with Hyatt Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Service is so so, rooms are old and kind of dirty, breakfast is average, it's too crowded and disorganized all the time, decoration is horrible, elevators are crowded every single time, valet is bad, I arrived at 5 pm and my room wasn't ready, I...More
Thank JPMoralesBroc
Response from Grand_Hyatt_SD, Guest Relations Manager at Manchester Grand Hyatt San DiegoResponded 1 May 2017
We sincerely apologize for your experience as it is not the level of customer care we aim to achieve. Thank you for sharing feedback with us, we will use this information as a learning opportunity to ensure we provide the type of service guest's have...More
Response from Grand_Hyatt_SD | Property representative |
Hello! Only rooms booked as Grand Club rooms specifically include Grand Club access. Grand Club access can be added to any room upon check in and based on availability for an additional charge.