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Four Points by Sheraton San Diego

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Traveller (187)
Room & Suite (73)
Dining (6)
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Overview
  • Excellent14%
  • Very good32%
  • Average23%
  • Poor15%
  • Terrible16%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (625)
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1 - 5 of 586 reviews
Reviewed 3 days ago via mobile

What a great hotel. The staff was very friendly and helpful at check-in. The restaurant had a nice breakfast buffet or an a la carte menu for lunch and dinner. Room was clean and maid service was prompt. Would definitely stay again.

Thank Tom B
Response from ervin s, Lead Front Desk Agent at Four Points by Sheraton San DiegoResponded yesterday

Tom, Thank you for your feedback! We're glad you enjoyed your stay with us. Please feel free to let us know if there is anything we can do to make you feel even more at home next time you visit!

Hotel's Favourite
Reviewed 24 February 2018 via mobile

Needed to book this stay last minute to support a friend whose child is at Radys children’s hospital nearby. The price was very good and the hotel offers shuttle to and from hospital which has made my stay less stressful. The employees are all kind...More

2  Thank Christina K
Response from Curtis W, Front Office Manager at Four Points by Sheraton San DiegoResponded 3 weeks ago

Hi Christina, Thank you for your feedback! We're glad we we're able make your situation a little bit easier for you. Should you return to San Diego please let us know if there is anything we can help you with. We wish you and your...More

Reviewed 5 days ago via mobile

I was very disappointed in my recent stay at this property, I stay at Sheraton properties often and this property was more like a super 8 experience for triple the cost. As you enter the main check in desk it looks like your typical nice...More

Thank CandaceW727
Response from Curtis W, Front Office Manager at Four Points by Sheraton San DiegoResponded 2 days ago

Dear Candace, Thank you for taking the time to share your experience. We are sorry that you did not enjoy your stay, and we are addressing the issues that you have expressed. We are currently under renovation, and hope that sometime in the future you...More

Reviewed 1 week ago

I hate leaving bad reviews, but sometimes I have to. I have billing issues and I talked to three different people about it, but noone was able (or willing ) to help me. I stayed here for my wedding and had 2 reservations and I...More

Thank SanjaPfc
Response from Curtis W, Front Office Manager at Four Points by Sheraton San DiegoResponded 1 week ago

Dear SanjaPfc, Thank you for staying with us at the Four Points by Sheraton San Diego. We appreciate you taking a time to share your experience with us. We do apologize for the issues you we had. Per our conversation your issue has been resolved....More

Reviewed 2 weeks ago

We were thrilled with the hotel and beautiful campus but it was a member of the staff that made our experience exceptional. Luis, the hotel shuttle driver, picked us up at the airport late at night although his working hours had ended. He continued to...More

Review collected in partnership with this hotel
Thank George H
Response from Stephanie B, General Manager at Four Points by Sheraton San DiegoResponded 2 weeks ago

Thank you so much for your review! We'll be sure to let Luis know how much he is appreciated. We hope to see you again soon!

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$118 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$118 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (187)
Room & Suite (73)
Dining (6)
Pool & Beach (6)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
June W
9 April 2018|
Answer
Response from David B | Property representative |
Dear June W, We are sorry to hear your expectations were not met. We definitely want to please all our guests and maintain a standard in our services. Please feel free to contact any of the front desk employees if you'd... More
0
Votes
LifelongSabbatical
12 March 2018|
Answer
Response from David B | Property representative |
Thank you so much for the great question. We have completed phase 1 of our renovation process. We are currently awaiting a phase 2 but this will not happen until after May. This means everything will be running great for you... More
0
Votes
livvy m
17 January 2018|
Answer
Response from Stephanie B | Property representative |
Hello Livvy- We do not charge a resort fee at the hotel. The only charge other than the room fee is a $12 parking fee per night. Hope to see you soon!
1
Vote
Room Tips
"We were impressed with the"
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"The best tip is "don't stay here""
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"Odd layout to hotel. Rooms near an exit door are most convenient to parking."
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"Stay elsewhere. This is a 50+ year old dump."
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