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Four Points by Sheraton San Diego

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Four Points by Sheraton San Diego
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535 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton San Diego
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Showing 506: English reviews
San Diego, California
Reviewed 20 October 2016

I am so happy and pleased with this hotel. I booked the Sheraton for a few nights on a non-refundable reservation I needed to cancel. This hotel could have just kept the money, but Joseph at the front desk was incredibly helpful. He went out of his way for me to make sure i was completely satisfied. The fact that...

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Helpful?
Thank victoriaf72
James O, Manager at Four Points by Sheraton San Diego, responded to this review

Thank you victoriaf72 for your kind words. I will be sharing your sentiments with Joseph and the rest of the team to let them know of your appreciation. Please let us know when your travels push through over here in San Diego!

Medford, Oregon, Usa
Reviewed 14 October 2016 via mobile

Very nice hotel. Conveniently located to the stadium. A/C issue never resolved after reporting to the front desk. Modern decor. Nice comfortable linens. Friendly staff. Corridor/atrium and room carpets need replacing.

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Helpful?
Thank Andy D
James O, Manager at Four Points by Sheraton San Diego, responded to this review

Dear Andy, Thank you so much for visiting us. We are glad to hear that albeit your AC issue, you had a satisfactory visit. We do our utmost to ensure that we provide a comfortable stay for our guests. We are pleased to let you know that we just updated our lobby and some of the hallway carpets, and we...

Port Ludlow, Washington
Reviewed 8 October 2016 via mobile

We stayed here while looking for a condo in San Diego (no luck, by the way). The hotel is very clean the room large and comfortable though the bed was a bit too hard. Excellent and quiet air conditioner, nice seating area with comfortable lounge chair and desk chair. A fairly large fridge, with small freezer and a microwave as...

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Helpful?
1Thank Bill H
James O, Manager at Four Points by Sheraton San Diego, responded to this review

Thank you Bill for sharing your experience. We appreciate you taking the time to share your warm comments about our hotel and staff. Good luck in your search, and come visit us again on your next trip!

Seattle, Washington
Reviewed 7 October 2016

Stayed at the Four Points due to a package deal with the San Diego chapter of the Appraisal Institute. Price was good as I did look for other hotels in the area. Price also included the buffet breakfast. The buffet is my primary complaint about the hotel. It was exactly the same for 5 straight days. Two days is not...

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Helpful?
Thank rkatao
James O, Manager at Four Points by Sheraton San Diego, responded to this review

Thank you rkatao for sharing your experience. We are glad to hear that we were able to satisfy your expectations during your stay. We are still in the process of updating our hotel all over to give it a fresh crisp look, so hopefully you can come visit us again soon!

Reviewed 3 October 2016

stay at the hotel on 9/30/2016, the hotel was old, it reminded me of bated hotel the movie. It had little to no décor in halls, the carpet was dirty and stained. 1. When I arrived to hotel I received my room key and let the hotel for dinner and drinks. When I returned to the hotel it was after...

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Helpful?
Thank Kay K
James O, Manager at Four Points by Sheraton San Diego, responded to this review

Thank you Kay for your experience. We apologize that your stay was not to your expectation. We do take your comments very seriously and have investigated on the matter as your security is of our utmost concern. It has been found that there were no other keys other than the original assigned to you has accessed the room since your...

San Diego, California
Reviewed 2 October 2016

Priceline Express led us here, as a 3 star hotel. Not expecting the Four Seasons, but this place was a sad example of a Sheraton. From the outside you can see it was probably once lovely, the grounds are quiet and calm, lots of shade trees. Upon entering to check in at 3, there was one clerk checking in for...

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Helpful?
1Thank dbandct4ever
James O, Manager at Four Points by Sheraton San Diego, responded to this review

Thank you dbandct4ever for sharing your comments. I'm sad to hear that your stay was not to your expectations. However, we are actually in the process of making improvements all over the hotel. As matter of fact, we just finished the replacement of the lobby and banquet hallway carpet last week. We also just rolled out a new menu for...

San Diego, California
Reviewed 1 October 2016

very nice hotel, new carpet in the public area and very comfortable bed the staff are very friendly and accommodating, large pool, my family had a great time in the pool. love this hotel i definitely will go back and stay here again.

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Helpful?
Thank erichaaliyah06
James O, Manager at Four Points by Sheraton San Diego, responded to this review

Thank you erichaaliyah06 for your great review! We look forward to your return visit, and with more improvements!

San Diego, California
Reviewed 25 September 2016 via mobile

This hotelnis awesome. I had my suite with a fire place, refrigerator. Microwave shower and a jacuzzi tub very clean room and hotel , nice pool, front desk very friendly and the food was great. Love it great time

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Helpful?
Thank WMFE
James O, Manager at Four Points by Sheraton San Diego, responded to this review

Thank you Wilson for your awesome comments! I'm glad that you were able to have a great time during your stay with us! We look forward to your return!

Reviewed 17 September 2016 via mobile

We were a bit surprised be all the no overnight parking signs when we pulled in. It's $8 a night to park there. The very friendly staff member said she could "comp" me 2 nights free parking since it was supposed to be free at time of booking. The hotel itself is nice but like others feel like it could...

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Helpful?
1Thank araykeith
James O, Manager at Four Points by Sheraton San Diego, responded to this review

Thank you araykeith for sharing your comments. I'm glad to hear that you our hotel duly suited your needs. Some exciting news - we are currently undergoing a wave of updates to the property to provide a better product and experience to our guests. We are very excited with the upcoming changes, and we hope that you can come see...

las vegas, United States
Reviewed 12 September 2016

Even though this place could use a pick me up and some renovations, the staff and rooms were well worth it. I got a good deal on the room and we did eat at the cafe there and it was very good. We will definitely come again!!

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Helpful?
Thank Nanette G
James O, Manager at Four Points by Sheraton San Diego, responded to this review

Thank you Nanette for your great review! It's always good to hear kudos about our wonderful team members, and that they make a difference with your stay! I'm also excited to share that this week, we are starting on a round of renovations. A lot of great changes coming up at the Four Points by Sheraton San Diego - we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton San Diego. We're here to make your stay fun, friendly, and comfy. Located near many corporate offices & major attractions. ... more   less 

Additional Information about Four Points by Sheraton San Diego

Address: 8110 Aero Drive, San Diego, CA 92123
Region: United States > California > San Diego
Price Range: $166 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Diego 3*
Number of rooms: 225
Reservation Options:
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Also Known As:
Four Points By Sheraton San Diego Hotel San Diego
4 Points By Sheraton San Diego
San Diego Four Points
San Diego Sheraton
Four Points San Diego
Sheraton San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Diego staff and other travellers.
9 questions
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Akumal, Mexico
County Dublin, Ireland
6 months ago
County Dublin, Ireland
Sacramento, California
Fallbrook, California
9 months ago

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Questions? Get answers from Four Points by Sheraton San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Does not provide free breakfast but internet access is free!”
 of 5 bubbles babylovenc, 8 Feb 2017 | Read review
“The rooms have bugs, check the drawers”
 of 5 bubbles 786kayk, 3 Oct 2016 | Read review
“Sing A probably gets the noise from the pool and the nightclub, so maybe not there.”
 of 5 bubbles jenniferwR5849ZK, 9 Aug 2016 | Read review
“Stay away from anything near the lobby, esp on Saturday nights.”
 of 5 bubbles scottwX8151JG, 2 Aug 2016 | Read review
“Better view of the city/bay area on the higher floors”
 of 5 bubbles 111miguelo, 29 Jul 2016 | Read review
5 of 5