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We stayed at this hotel for 3 days the first night we had to move rooms because there was a water leak in the bathroom 5 minutes after leaving the information desk with a new hotel room a guest comes and opens our door with...More
Thank Veronica C
Response from Mike H, General Manager at Four Points by Sheraton San DiegoResponded 5 November 2015
Thank you for your comments concerning your recent stay. We sincerely apologize for the issues that you brought to our attention. We have worked with the hotel departments involved so that we correct the issues you referenced and prevent their reoccurrence. We will be beginning...More
Check in was bad with one new employee on the desk. He clearly was having an issue with the persons reservation and after 15 minutes asked her to wait so he could check some if us in. Check in took another 5 for me. Usually...More
3 Thank loro_44
Response from Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San DiegoResponded 4 November 2015
Thank you for sharing your experience with us. We sincerely apologize for the unusually long check-in time and hope this didn't cause too much of an inconvenience. We also appreciate your feedback in regards to the wear that has taken place. Our hotel is in...More
We stayed here for an overnight on our way back to Maui from Cabo. We waited an hour for the hotel shuttle which was ridiculous. Then when the van showed up the driver said we needed to edit around for some other passengers to get...More
1 Thank Maryl54
Response from Mike H, General Manager at Four Points by Sheraton San DiegoResponded 27 October 2015
Thank you for you comments regarding your recent stay. I apologize for the inconvenience you experienced at a Starwood Hotel. Our property is located near Montgomery Field on Aero drive North of Mission Valley in San Diego and we do not have an airline crew...More
We use our Starwood points at various Starwood properties and usually very pleased. We have stayed at other Four Points and been pleased. This one was a Big Disappointment! Clearly understaffed, it was always very long and difficult to get someone to answer a phone...More
1 Thank chilvr
Response from Mike H, General Manager at Four Points by Sheraton San DiegoResponded 22 October 2015
Thank you for your comments regarding your recent stay with us. I apologize for the issues that caused a less than pleasant stay. The Four Points by Sheraton San Diego is in the midst of a property wide renovation that will enhance the overall guest...More
Good if you need to drive around town to your meetings or tourist destinations. About 20 minutes from most points in San Diego.
Property itself is specious but ill designed, it has seen its glory days. Rooms are rather basic, as well as amenities, but...More
Response from Mike H, General Manager at Four Points by Sheraton San DiegoResponded 21 October 2015
Thank you for your comments concerning you recent stay. I apologize for the delay that you experienced at check-in. We will reinforce the our proper communication protocol so that this issue doe not reoccur. We value your patronage and hope you will return to the...More
US$82 - US$181 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Four Points By Sheraton San Diego Hotel San Diego ,