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We had a reservation at a nearby by hotel with a non-smoking room, it smelled terriblely. I'm work in the hotel industry so I know rooms. We tried Hilton, Marriott courtyard, comfort suite Holiday inn Express and Hampton inn suite all sold out. Luckily we...More
Response from FrontDesk_GM, General Manager at Hotel IrisResponded 1 July 2017
Comfort and cleanliness are what you can expect at Hotel Iris. We are so happy to hear that our efforts to create a wonderful guest experience were highlighted during your stay! Thank you for your generous review, and we can't wait to see you in...More
we signed up on the internet for 3 queens and got 2. Our confirmation said 3 queens but we got 2???? Tip you should have giver us what we signed up for!!!!
i hope someone in your IT dept. is looking into way our confirmation...More
Response from FrontDesk_GM, General Manager at Hotel IrisResponded 3 July 2017
Thank you for the time you've taken to share your concerns with us. Based on your description of the situation, it appears that you didn't receive the type of accommodations you had initially confirmed. We sincerely apologize for any inconvenience caused by this...More
its nice place which is near by with most of the visiting place, but the hotel facilities are not up to mark if you expect on the price you pay. you can get nearby hotels with much lesser price then this with more facilities.More
Response from FrontDesk_GM, General Manager at Hotel IrisResponded 26 June 2017
We appreciate you taking a moment out of your day to give us your thoughts. However, we regret that you did not find the value you were seeking. We strive to provide our guests with the best experience possible at an affordable rate while maintaining...More
I think I got the smallest room in the hotel, it was next to the maids storage and above the hotel laundry, which is not a good smell during the day whith the dryers going. The room was strange cause there was not place to...More
Response from FrontDesk_GM, General Manager at Hotel IrisResponded 19 June 2017
We at Hotel Iris thank you for choosing to stay with us and for providing a five-star rating of your experience! We're glad you found our staff friendly and polite and that your accommodations were to your satisfaction. We apologize that our laundry...More
Front desk manager Jenna was great. Very helpful and kind. Allowed us to switch rooms to a better side of the property (only reason was because I am very picky). Room was very well kept, clean and spacious.More
Response from FrontDesk_GM, General Manager at Hotel IrisResponded 12 June 2017
Our day is brightened by your outstanding rating of Hotel Iris! We're thrilled that you experienced excellent service from Jenna, our front desk manager. She'll be pleased to know how much you appreciated her kind assistance in switching rooms. It's wonderful that you...More
US$81 - US$183 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#26 Best Value Hotel in San Diego
#75 Family Hotel in San Diego
#76 Romantic Hotel in San Diego
#90 Business Hotel in San Diego
Number of rooms
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