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I booked this hotel after reading reviews and seeing no bed bug reports. Guess what? I woke up to one crawling on my neck. The bed had them all along the mattress. I usually check, I'm paranoid about them. My husband put one in a...More
3 Thank Connie C
Response from Megan P, Manager at Quality Inn & SuitesResponded 28 April 2016
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you experienced during your stay. Rest assured that these issues have been looked into; We promptly had pest control services inspect the room. The...More
Stayed April 9, 2016. Clean, clean clean! Loved it. Friendly helpful staff. Nice Continental breakfast. Great and clean indoor pool area. Good location, was easy to gas up and get back on the highway. Will highly recommend to everyone and I will definitely be staying...More
Response from Bobby P, Front Office Manager at Quality Inn & SuitesResponded 15 April 2016
Wow, Thank you so so much for the review and kind words! Always great to hear that our guest enjoyed their stay . We can't wait to have you back as a guest. Thank you again for taking the time to review our hotel!
In area on business for 1 night. Location convenient, food options within walking distance. Room was clean, comfortable as were the common areas. Breakfast was typical HI Express: adequate, nothing special. Desk staff were efficient, friendly. Would stay again.
Response from Bobby P, Front Office Manager at Quality Inn & SuitesResponded 12 April 2016
Thank you so much for reviewing your stay with us! So happy you chose use and we hope that we will see you again when traveling to our area.
The hotel was ok. It was not up to par with most Holiday Inn Express. Example it did not have the lamps with the convenient plugs in the lamps at the night stands.
Our room was nice size and very clean. Bed was very comfortable....More
Response from Bobby P, Front Office Manager at Quality Inn & SuitesResponded 2 April 2016
Thank you so much for reviewing our hotel. We appreciate you choosing us during your trip. We have made management and departments aware of the issues you had during your stay. We are truly sorry for the inconvenience. We hope to see you again, maybe...More
This facility is well-maintained. The staff is friendly. Breakfast was what we've come to expect from HI. Beds are very comfy. The view is nice. There were a bunch of younger kids having a party down the hall, so the front desk gladly moved us...More
Response from Bobby P, Front Office Manager at Quality Inn & SuitesResponded 31 March 2016
Thank you so much for taking the time to leave a review! I am sorry to hear that there were other guest behaving badly and caused your move. Glad that we were able to fix the situation and you were able to have a great...More
US$94 - US$190 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Family Rooms ,
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Number of rooms
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United States >
North Carolina >
North Carolina Mountains >
Also Known As
Holiday Inn Express Hendersonville Flat Rock Hotel Flat Rock ,