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We’ve been on the road since 2/23 and began in Austin, TX making our way here via Big Bend Natl Park. It’s our first time in this area.
The hotel is very nice. Staff are warm, friendly and helpful. Our room is exactly as we...More
Check in to check out and everything in between was seamless. Parking was not an issue, room was clean, and room was extremely quiet. It may be one of the premium hotels in town, as I saw more professional people and families coming through, no...More
Response from Staybridge2, General Manager at Hampton Inn & Suites CarlsbadResponded 27 February 2018
Thank you so much for taking the time to share your experience! We really appreciate your comments and kind words. I know our team will be thrilled to hear that they were able to make such a positive impact.
I hope we are able to...More
After camping at Big Bend National Park my husband and where headed to Guadalupe Mountains and Carlsbad Caverns we decided we had enough camping and decided to stay in Carlsbad for the night. Unfortunately we had no cell reception so I could not preplan or...More
1 Thank GardenGal101681
Response from Staybridge2, General Manager at Hampton Inn & Suites CarlsbadResponded 31 January 2018
I am so sorry that your experience didn't live up to your expectations. We understand the expense of staying in the Carlsbad area. Our rates are set based on our market area and do change quite frequently. I assure that we are priced the other...More
The employees here are very helpful and go out of their way to help. There was a free pizza night in the lobby provided by management and it was great. Will definitely stay here again. We had a great time
The hotel was clean and in good condition generally. The breakfast was OK, a nice selection, but the oatmeal was over cooked and some of the fresh fruit was old. Sleep quality was excellent. The bathroom mirror lighting is poor. Otherwise we enjoyed our stay,...More
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