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Hampton Inn & Suites Carlsbad

442 reviews
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Traveller (48)
Room & Suite (31)
Dining (7)
Overview
  • Excellent59%
  • Very good26%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“car wash”(24 reviews)
“gas station”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Carlsbad
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (442)Write a Review
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253
115
40
21
9
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All reviewscar washchili's restaurantgas stationcookiesroom was cleanenjoyable staynice hotelin townabove averagefree breakfastplace to stayconvenient locationgreat staystaff was very friendly and helpfulfront desk clerknational parkper night
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61 - 65 of 438 reviews
Reviewed 15 May 2017

The beding was good and clean and comfortable but bath could be cleaner. Floor needed a good scrubbing and the toilet needed attention as well. The final straw was the light in bath is dim, asked front desk to have it checked out for a...More

Review collected in partnership with Hampton
Thank H981XAke
Response from HamptonCrlsbadNM, Manager at Hampton Inn & Suites CarlsbadResponded 19 May 2017

We take great pride in our hotel and the Satisfaction of our guest and I apologize that the bathroom did not live up to our standards. I appreciate your feedback as it is the best way we can improve our property. We have replaced the...More

Reviewed 8 May 2017

The king studio is great and roomy ---complimentary internet--great complimentary breakfast---very clean throughout---the hotel is right next to a Walmart, chili's restaurant, a car wash and a gas station---extremely convenient----LOVE THIS HOTEL !!!!

Review collected in partnership with Hampton
1  Thank thomasvC2197ZI
Reviewed 8 May 2017

My group of seven middle-aged women from Florida enjoyed our stay there for three nights largely due to comfortable rooms, EXCELLENT customer service and delicious breakfasts. Popcorn, fresh baked cookies, lemonade and coffee/tea were available in the afternoon. The front desk personnel went out of...More

Thank tshadday
Reviewed 26 April 2017

Front desk was unauthorized to undo the unwanted and unrequested upgrade from 2 beds to a single bed. Had to make do with a pullout sofa bed as a second bed. Very uncomfortable. Complimentary breakfast was ok. Ran out of some foods, cream for coffee,...More

Review collected in partnership with Hampton
Thank Bethany T
Reviewed 22 April 2017

Just an average Hampton. We only had a quick stay, which was fine, but not really remarkable in any way. The room was normal. The hallway was really warm ( I guess they don't air condition it?). We used the pool which was fine (indoor)...More

Thank FrogSqueezer
Response from HamptonCrlsbadNM, General Manager at Hampton Inn & Suites CarlsbadResponded 25 April 2017

We are happy that you had a chance to visit our fair city and stay with us at the Hampton Inn and Suites. I hope that you allow us to be your host in the future and give us an opportunity to impress you more....More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$221 - US$473 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$221 - US$473 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (48)
Room & Suite (31)
Dining (7)
Pool & Beach (1)
Hotel & Grounds (28)
Bathroom (7)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
28 August 2016|
AnswerShow all 5 answers
Response from HamptonCrlsbadNM | Property representative |
575-725-5700
0
Votes
232271
20 June 2016|
AnswerShow all 3 answers
Response from HamptonCrlsbadNM | Property representative |
We offer standard in room PTAC units with wall mounted control panels. There is a slight hum as would be expected with any air-conditioning unit
1
Vote
Debrasong
28 January 2015|
AnswerShow all 2 answers
Response from HamptonCrlsbadNM | Property representative |
Please contact our hotel in Carlsbad, NM directly at 575.725.5700 and provide your name as well as the dates you stayed at our hotel so we may better assist you.
0
Votes
Room Tips
"We were in a group of 23 and this hotel worked out very nicely for our group."
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"I would take a room along the back of the hotel, no streets or noise if you really want quiet"
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"Rooms that face the "river" offer a better view."
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"fourth floor had less noise"
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