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Hampton Inn & Suites Carlsbad

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Hampton Inn & Suites Carlsbad
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354 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Carlsbad
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Showing 351: English reviews
Joliet, Illinois
Reviewed 5 January 2016

The lobby was decorated nicely for the holidays, the staff was friendly and helpful. We had the pool all to ourselves in the evening. Our room was clean and the beds were very comfortable. A Walmart and a Chili's were within walking distance of the hotel.

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Helpful?
1Thank TeachingTravelingMom
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to review our property! We are pleased to hear you enjoyed your stay and we thank you for your business. We thank you for the kind words regarding our hotel staff service, comfort of our beds and cleanliness. We look forward to hosting you on future trips to the area. Please contact me if...

College Station, Texas
Reviewed 24 December 2015 via mobile

The customer service is excellent and the room was very nice. We arrived late and had been driving all day so the comfortable bed was wonderful. The breakfast bar in the morning was fresh and delicious.

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Helpful?
1Thank MHayes262
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to review our property! We are pleased to hear you enjoyed your stay and we thank you for your business. We thank you for the kind words regarding our hotel staff service, comfort of our beds and breakfast selection. We look forward to hosting you on future trips to the area. Please contact me...

Houston, United States
Reviewed 23 December 2015

Staff does not care, if you can find them. Beds are worn out, noisy beyond belief. Cant seem to get the reservation right, ask to see manger, but they were "unavailable". Whatever Find another hotel to spend your hard earned dollars on.

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Helpful?
Thank John B
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to review our hotel. We understand you experienced an issue or problem with staff service and beds and I want to assure you that they have been brought to the attention of our front office and engineering department. While the lack of service and quality you experienced is unusual and not the standard for...

CHARLESTON, SC
Reviewed 20 December 2015

Nice hotel - Hampton has stepped up their game. Super nice service at the front desk, and clean, quiet & comfortable rooms. Convenient for families is the Walmart next door where you can pick up anything you forgot, or a bottle of wine for the room!

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1Thank MH_in_SC
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to review our property! We are pleased to hear you enjoyed your stay and we thank you for your business. We thank you for the kind words regarding our hotel staff service, cleanliness, quietness and comfort of our rooms and hotel location. We look forward to hosting you on future trips to the area....

Carlsbad NM, United States
Reviewed 17 December 2015

Milan Patel was wonderful. Offered coffee popcorn and cookies, and super friendly. Hotel is in a bit of an awkward location, next to a Walmart and Chiles, but overall great experience. Hotel was nice, rooms clean, and had a warm layout. We were in Carlsbad for Christmas on the Pecos which was amazing!

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Helpful?
1Thank Joe S
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to review our property! We are pleased to hear you enjoyed your stay and we thank you for your business. We thank you for the kind words regarding our hotel staff service, cleanliness and amenities. We look forward to hosting you on future trips to the area. Please contact me if you have any...

byron, il, United States
Reviewed 14 December 2015

The Hampton Inn and Suites in Carlsbad NM is a great place to stay while you are in town. Their rooms are clean and outside sound is next to nothing. We loved the complimentary breakfast and the staff was polite and helpful.

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Helpful?
1Thank Jason F
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to review our property! We are pleased to hear you enjoyed your stay and we thank you for your business. We thank you for the kind words regarding our hotel staff service, cleanliness and breakfast. We look forward to hosting you on future trips to the area. Please contact me if you have any...

Derby, England, United Kingdom
Reviewed 13 November 2015

We visited Carlsbad as part of a tour of SW USA. We only had one night there after visiting Carlsbad caverns. We stayed at the caverns for the bat flight and so only arrived around 7:50pm. We were greeted by a receptionist who was very friendly, but who was new, and had a bit of a problem completing all our...

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Helpful?
Thank Mike G
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to review our property! We are pleased to hear you enjoyed your stay and we thank you for your business. We thank you for the kind words regarding our hotel staff service, location and amenities. We apologize for any delays you faced during the check in process as well as noise from local businesses....

Virginia
Reviewed 30 October 2015

My husband and I recently returned from a 7-week tour of the USA and this hotel was, by far, THE most accommodating and friendly of all the hotels and chains where we stayed during our trip. Should we ever return to Carlsbad, this will definitely be our hotel of choice. The front desk staff were full of surprises for the...

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Helpful?
1Thank ArthursPetunia
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to review our property! We are pleased to hear you enjoyed your stay and we thank you for your business. We thank you for the kind words regarding our hotel staff service and amenities. We make every effort to provide guests with the best experience possible and we thank you for the compliments regarding...

Reviewed 24 October 2015

I travel for work every week and I am very well acquainted with Hampton Inn & Suites. This is by far one of THE most hospitable places I've ever been. The staff truly goes above and beyond to make you feel welcome. 10 minutes after getting to my room there was a call from the front desk asking me if...

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Helpful?
1Thank David G
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to review our property! We are pleased to hear you enjoyed your stay and we thank you for your business. We thank you for the kind words regarding our hotel cleanliness, amenities and staff service. We make every effort to provide guests with the best experience possible and we thank you for the compliments...

Evanston, United States
Reviewed 22 October 2015

The staff at this hotel are very friendly, the rooms are comfortable & quiet, the fitness room is large & has a good variety of equipment & the complementary breakfast is excellent. There is a good choice of restaurants with walking distance or a short drive from the hotel.

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Helpful?
Thank David A
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to review our hotel! We are pleased to hear you enjoyed your stay and we appreciate your business. We thank you for the kind words regarding our room comfort and quietness, fitness amenities, breakfast selection, location and staff service. We look forward to hosting you on future trips to the area. Please contact me...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Carlsbad

Address: 120 Esperanza, Carlsbad, NM 88220-6536
Region: United States > New Mexico > Carlsbad
Price Range: $200 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Carlsbad 2.5*
Number of rooms: 85
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Carlsbad staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Carlsbad staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always try to reserve a first floor room; but any room at a Hampton is good!”
 of 5 bubbles 913kenp, 12 Oct 2016 | Read review
“I can't imagine there are any bad rooms”
 of 5 bubbles trishDerwood, 17 Sep 2016 | Read review
“As usual, ask for a room away from lifts to ensure extra peace. We were half-way along the corridor on the 2nd floor and had no problems.”
 of 5 bubbles Fitzsy, 9 Sep 2016 | Read review
“Choose a room in the back for quiet and easy access to loading/unloading car”
 of 5 bubbles lulu31belle, 9 Sep 2016 | Read review
“Top floor away from the noise/ice machine”
 of 5 bubbles 365jfw, 16 Jul 2016 | Read review
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