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07/05/2017 08/05/2017
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    Fairfield Inn & Suites Carlsbad

    2525 S Canal St, Carlsbad, NM 88220-6521
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$149View Deal
    US$149View Deal
    Traveller (55)
    Room & Suite (29)
    Dining (4)
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    Overview

    • Excellent32%
    • Very good34%
    • Average21%
    • Poor5%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Fitness centre
    2.5 Star Hotel
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 2 days ago

    Nice hotel, nice room. Courteous and helpful staff. I will definitely return to this hotel the next time I need to be in this area. The included breakfast was nice and fresh and they keep the area nice and clean.

    Helpful?
    Reviewed 3 weeks ago via mobile

    Halls smelled like weed. Our first room we got into smelled like weed. Pool looked like it was capable of giving us ear infections just by looking at the filthy water. Hot tub not working. Understaffed. One person running the whole show. Looks to me...More

    Helpful?1  
    Response from Karen A, General Manager at Fairfield Inn & Suites Carlsbad

    Thank you for your review. Please accept my apology for not meet your expectations. I would be like to speak with you to assure you that this is not our practice and would like to show our dedication to excellence. As a non- smoking facility,...More

    Reviewed 3 weeks ago via mobile

    Nice size rooms. Great staff ready to help with all your needs during your stay. Bring the family and enjoy a nice pool and expanded continental breakfast. Complimentary cookies and water in the afternoon.

    Helpful?
    Response from Karen A, General Manager at Fairfield Inn & Suites Carlsbad

    Thank you for sharing your experiences during your recent trip to Carlsbad Fairfield. The staff enjoyed hearing that their work provided your family a great stay. We hope to see you again soon should you return to the area. Your recommendation is appreciated.

    Reviewed 3 weeks ago

    I have stayed at this property several times. It is what one expects from a Fairfield Inn, but nothing more. On this visit I made the mistake of not requesting a room on the west side of the building (an odd-numbered room), away from the...More

    Helpful?1  
    Response from Karen A, General Manager at Fairfield Inn & Suites Carlsbad

    Thank you for sharing your recent experience with the Carlsbad Fairfield. Please accept my apology for the challenges you encountered. We are looking into ways to ensure our guests who depart early receive a "start" to their day. As for the road noise, I will...More

    Reviewed 5 weeks ago via mobile

    The worst Marriott ever and I have stayed in Marriotts all over the world!! The front desk personnel were very rude everyday! They didn't clean our room! Doors to get in pool area don't work! Hot tub was just warm! No coffee most of the...More

    Helpful?1  
    Response from Karen A, General Manager at Fairfield Inn & Suites Carlsbad

    Thank you for your review. While it appears we did not meet your expectations, I would be pleased to speak with you to assure you that this is not our practice and would like to show our dedication to excellence. Please reach out as I...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • US$133 - US$211 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (55)
    Room & Suite (29)
    Dining (4)
    Pool & Beach (4)
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    Questions & Answers
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    Room Tips
    "Definitely try to get an odd-numbered room, on the west side of the building."
    Read review
    "Try to get a room not on the first floor or by the highway."
    Read review
    "Quiet rooms face back of the property"
    Read review
    "Ask for a room at the back of the hotel."
    Read review