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Super 8 Carlsbad

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Super 8 Carlsbad
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283 Reviews from our TripAdvisor Community

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There are newer reviews for Super 8 Carlsbad
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Showing 277: English reviews
Preston, Mississippi
Reviewed 6 November 2016 via mobile

Booked our room at Super 8 due to what we felt was overpriced rooms at usual hotels we frequent. The staff was courteous, the hotel is old although being updated. The main concern was the deadbolt on our door did not work. I mentioned this when checking out and was told there were several rooms with that problem and the...

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Helpful?
Thank ljfulton
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Dear ljfulton, Thank you for sharing this heartfelt review of our hospitality and review regarding our high standards of cleanliness. We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your...

Gresham, Oregon
Reviewed 22 October 2016

This is an older property, in need of updating. Door handles were very dirty but the room was otherwise clean. The pool had already been drained and there was no hot-tub. The breakfast was really bad. The waffle batter (blueberry) was WATERY so the waffle came out raw and not edible. Not much else except some dry cereal and small...

Review collected in partnership with ASUS 12 W8 IE Bookmark
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Helpful?
Thank Pat N
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Dear Pat N, Thank you for taking the time to write this review and share your experience. I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We greatly appreciate your time in bringing a number...

Woodridge, Illinois
Reviewed 18 October 2016

Whether you are just visiting Carlsbad or are going to one of the National Parks just down the road, this hotel fits the bill for a good price. Located close to shopping and restaurants makes it a very convenient place to have a good nights sleep. Enjoy!

Review collected in partnership with Super 8
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Helpful?
Thank M3938RZpaula
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping. We are all looking forward to your next visit and hope it will be just as enjoyable

Renton, Washington
Reviewed 18 October 2016

The bathroom needs a lot of updating. We felt like we were going to fall through the tub. The tub definitely needs to be replaced. The tissue holder was rusted. There was an old bar of soap that had been used from someone staying there prior to us. The bathroom was not swept at all. One of the chairs was...

Review collected in partnership with Super 8
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Helpful?
Thank renerubenj
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. It is also important to us to hear from you on the issues that you experienced so that they can be quickly addressed.I do thank you for bringing this matter to our attention and I...

Arvada, Colorado
Reviewed 4 October 2016

Review collected in partnership with Super 8
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Thank annalB5518TF
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Marion, Iowa, United States
Reviewed 4 October 2016

We stopped here for the night ahead of touring Carlsbad Caverns, only another 20 miles up the road, so very quick, easy access. The room was clean and the beds fairly comfortable. The desk staff were welcoming and pointed out that the elevators at the caverns were down for annual maintenance so we would have to walk in...and out! Was...

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Helpful?
Thank Danny C
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Dear Danny C, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your comments regarding the ways we can still improve are just as...

Estancia, New Mexico
Reviewed 28 September 2016

Review collected in partnership with Super 8
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Helpful?
Thank cryscalg
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Reviewed 12 September 2016 via mobile

We stayed here on a Saturday night, it was 60 bucks cheaper than all the other motels we checked, not the nicest but all we wanted was a room to sleep. We were going to sightsee all day anyways. The rooms were clean and service was great. Yeah it could use some work but like I said we adorns 9...

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Helpful?
Thank Elias G
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Thank you very much for sharing your travel experience you had with us. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our breakfast offered . We appreciate your rating and are very...

Clio, Michigan
Reviewed 8 September 2016

Review collected in partnership with Super 8
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Thank P7856EFmichaelg
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Columbia, South Carolina
Reviewed 6 September 2016

A very nice and quiet place to relax after hiking around Carlsbad Caverns all day. The Wi-Fi was a bit difficult to connect to and did not work by the pool but overall the hotel was very clean and well maintained.

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Helpful?
Thank sparky221
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Thank you again for your feedback and kind words regarding the five star service and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about Super 8 Carlsbad

Address: 3817 National Parks Highway, Route 62/180 South, Carlsbad, NM 88220
Region: United States > New Mexico > Carlsbad
Price Range: $99 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Carlsbad 2*
Number of rooms: 60
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Also Known As:
Super 8 Motel Carlsbad Hotel Carlsbad
Super Eight Carlsbad
Carlsbad Super Eight
Carlsbad Super 8
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Questions & Answers

Questions? Get answers from Super 8 Carlsbad staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor was quieter”
 of 5 bubbles dannyc690, 4 Oct 2016 | Read review
“Our room faced the pool area.”
 of 5 bubbles GypsyWannabe90, 11 Aug 2016 | Read review
“all floors have steps either down to first floor or up to 2 and 3. Wouldn't think a wheelchair would be good here.”
 of 5 bubbles Eagleeva, 15 Jul 2016 | Read review
“Unless you are on a severely limited budget avoid.”
 of 5 bubbles noronwe, 23 Feb 2016 | Read review
“ask for 2nd floor room to avoid hearing the person above walking around, and for room as far away as possible from smoking”
  • shower ad
  • rusty tub
  • drywall tape
 of 5 bubbles 192KS192, 17 Jan 2016 | Read review
5 of 5