We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Candlewood Suites New York City Times Square

Save
Share
Traveller (566)
Room & Suite (390)
Dining (15)
Overview
Hotel website
339 W. 39th Street, New York City, NY 10018-1401 See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3 Star accommodation
Additional information
Visit Hotel Website
Offers from Candlewood Suites New York City Times Square
Redeem special offer: Book Direct and Save
Hotel deals
Reviews (1,969)
Filter reviews
1,371 results
Traveller rating
633
530
132
33
43
Traveller type
Time of year
LanguageEnglish
More languages
633
530
132
33
43
Show reviews that mention
All reviews free laundry times square port authority full size refrigerator new york fridge freezer an extended stay laundry room longer stay clean towels penn station few blocks queen bed the empire state building would definitely stay here again around the corner coffee machine
FilterEnglish
Updating list...
1 - 5 of 1,371 reviews
Reviewed 2 weeks ago via mobile

The location near Hells Kitchen and 8th Avenue etc is great, some lovely eateries etc nearby However the hotel needs a major upgrade , with weak showers broken appliances and holes in the curtains. Front desk staff were either rude or lovely, seemed no continuity...More

Thank ClaireTEdinburgh
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 2 weeks ago

Dear ClaireTEdinburgh, Thank you for your candid review. We will take your comments into consideration as we undergo our next renovation.

Hotel's Favourite
Reviewed 25 August 2018

I choose this hotel as I could get a good price and it has a little kitchen. And was I right to book Candlewood Suites! I arrived quitte late, delay on my flight and almost 2,5 hours waiting time at customs, so very tired and...More

4  Thank Cootjesuus
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 26 August 2018

Dear cootjesus, We are truly humbled to read that we were the perfect place to stay in New York. I have shared your comments with the team so that we can continue to provide the level of service you and our guests have come to...More

Reviewed 4 weeks ago

We spend 13 nights at Candlewood Suites. Great location few blocks south of Time Square. Although very central room was not noisy at all. Very clean room. Room serviced twice when we where there, however, was able to request new towels every second day. Washing...More

Thank Jacquie H
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 4 weeks ago

Dear Jacquie H, Thank you for choosing Candlewood Suites Times Square and sharing your experience with us here. We appreciate the recommendation!

Reviewed 9 September 2018 via mobile

We checked in,the night auditor is awful Edward.He should learn customer service, he needs to learn how to talk to the guest.Even the Pm frontdesk agents they were more busy looking in to there cellphones rather than helping the guest.I called several times from my...More

Thank Robin78648
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 10 September 2018

Dear Robin78648, Please accept my sincere apologies for your obvious disappointment in your stay. As the manager, unfortunately I was out of the office Tues-Thursday last week and was not able to speak with you personally. At Candlewood Suites, our primary focus is on guest...More

Reviewed 31 August 2018

Me and a few good best friends stayed at this hotel this summer break recently and we really liked it. Nothing to dislike about this hotel. We also liked to how cool the building looked from the inside and outside.

Thank Corney Q
View more reviews
About
Description
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the newly renovated, all suites Candlewood Suites hotel at Times Square has the perfect location for extended stay More business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center, Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Romantic
,
Business
Room types
Kitchenette, Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Romantic
,
Business
Room types
Kitchenette, Suites, Non-Smoking Rooms
Number of rooms
188
Price range
US$155 - US$454 (Based on Average Rates for a Standard Room)
Also Known As
Candlewood Suites New York City Times Square Hotel New York City
Location
United States > New York > New York City > Midtown / Hell's Kitchen / Garment District / Manhattan
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Romantic
,
Business
Room types
Kitchenette, Suites, Non-Smoking Rooms
Number of rooms
188
Price range
US$155 - US$454 (Based on Average Rates for a Standard Room)
Also Known As
Candlewood Suites New York City Times Square Hotel New York City
Location
United States > New York > New York City > Midtown / Hell's Kitchen / Garment District / Manhattan
Photos
Traveller (566)
Room & Suite (390)
Dining (15)
Amenities (18)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Nearby HotelsSee all 482 nearby hotels
Hampton Inn Manhattan/Times Square South
2,712 reviews
.01 km away
Holiday Inn Express New York City Times Square
2,352 reviews
.03 km away
Distrikt Hotel New York City
6,077 reviews
.05 km away
Doubletree by Hilton New York Times Square West
1,431 reviews
.06 km away
Nearby RestaurantsSee all 15,760 nearby restaurants
2 Bros Pizza
694 reviews
.09 km away
Tir na Nog
635 reviews
.10 km away
Mercato
878 reviews
.04 km away
Snack EOS
157 reviews
.09 km away
Nearby AttractionsSee all 4,699 nearby attractions
Holland Bar
19 reviews
.06 km away
Blue Ruin
6 reviews
.08 km away
Sky Room
60 reviews
.08 km away
Kee's Chocolates
18 reviews
.09 km away
Questions & Answers
Ask a question
LolaCayman
11 August 2017|
AnswerShow all 3 answers
Response from RaeP617 | Reviewed this property |
Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs... More
1
Vote
Samantha A
6 April 2017|
Answer
Response from NRRobinson |
Non. It's a 100% smoke free hotel.
0
Votes
Room Tips
"Possibilty to pay extra to get a room with a view."
Cootjesuus
25 Aug 2018
Read review
"Ask for a room on the street side, those at the back have a view on other building nearby, you can't..."
stephano210
19 Aug 2018
Read review
"We did not have a park, or city view. We were on the top floor and it was quiet."
811KathyM
10 Aug 2018
Read review
"choose the suite if you want some room"
JMBmelbaus
7 Jul 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing