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Candlewood Suites New York City Times Square

Traveller (542)
Room & Suite (381)
Dining (15)
  • Excellent46%
  • Very good41%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“free laundry”(40 reviews)
“times square”(324 reviews)
“port authority”(74 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Fitness centre
Multilingual Staff
3 Star Hotel
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,918)
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All reviewsfree laundrytimes squareport authorityfull size refrigeratornew yorkfridge freezeran extended staylaundry roomsmall kitchenfresh towelspenn stationcoffee makerfew blocksthe empire state buildingqueen bedwould definitely stay here againaround the corner
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1 - 5 of 1,339 reviews
Reviewed 2 days ago

I stayed at this hotel in February of 2018. It is a very nice hotel with all the necessary amenities that I needed. The kitchenette was a great thing to have and came in quite handy. The place was very clean and the staff was...More

Thank whoyalove
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded yesterday

Dear whoyalove, We're beyond thrilled that you enjoyed your stay - specifically your amenities, kitchenette and friendly staff! We hope you keep us in mind when you return to NYC. Thank you!

Hotel's Favourite
Reviewed 23 January 2018

I stayed in a 1 bed studio for 4 nights. The room was clean, comfy bed, and the kitchen was fully quipped to make my own meals, as downtown Manhattan is not cheap to eat! There are several grocery stores incl. Wholefoods near by for...More

Thank Gregory X
Response from Tyler S, other at Candlewood Suites New York City Times SquareResponded 24 January 2018

Thank you for your review! We look foward to having you stay with us again!

Reviewed 1 week ago

The room at Candlewood was clean, with a sufficient number of towels. What you won't find out from the website: Despite the name the rooms in Candlewood Suites are not suites; they're single rooms. I had a single room with a kitchenette area: dishwasher, cooktop,...More

Thank Westlakeguy
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 6 days ago

Good morning Westlakeguy and thank you for choosing Candlewood Suites Times Square. I appreciate you taking the time to share your experience with us so candidly. I was very disappointed to hear that you were disappointed with our "Breakfast for a Dollar" package and the...More

Reviewed 1 week ago

This hotel is reasonably priced, located close to Times Square / Broadway etc and the subway for getting around. Reception staff are helpful but not overly friendly, they will answer your questions and help as much as they can. The room was comfortable, we were...More

Thank fork_handles
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 6 days ago

Dear fork-handles, Thank you so much for choosing the Candlewood Suites Times Square! We are happy to hear you felt your stay was a good value in an expensive city and that you liked your comfortable room. We will continue to focus on service and...More

Reviewed 3 weeks ago

Wonderful experience. The staff were friendly and accomodating. My husband and I planned a last minute getaway for our anniversary. We were afraid we might not find a vacancy because of the high volume of tourists in the city for New Year's Eve. To our...More

Thank Heather B
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Awards & Recognition
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Price range
US$159 - US$385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
Price range
US$159 - US$385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (542)
Room & Suite (381)
Dining (15)
Amenities (18)
Business Centre & Event Rooms (3)
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
Questions & Answers
Ask a question
11 August 2017|
AnswerShow all 3 answers
Response from RaeP617 | Reviewed this property |
Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs... More
Samantha A
6 April 2017|
Response from NRRobinson |
Non. It's a 100% smoke free hotel.
Room Tips
"Just pay attention to what you are booking."
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"Construction on the other side of the street started early during the week."
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"Higher up the better and to the rear less noise"
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"The hotel is in the middle of Manhattan. You have a very short distance to Rockefeller Building, Empire State..."
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