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Candlewood Suites New York City Times Square

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1,765 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites New York City Times Square
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Showing 1,252: English reviews
Los Angeles, CA
Reviewed 5 January 2013

We stayed here back in early December 2012. We did encounter some frustrations on check in. There was a delay in preparing rooms due to one of their elevators breaking down. Once we did check in and get a room, our experience did improve. The rooms are clean and decent sized (for NYC standards). I loved the fact that the...

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Helpful?
2Thank Iceman_rq
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! We would like to apologize for any issues you might experienced in the beginning of your stay but we are so glad to here that you did turn out to have a good stay. We are also glad to here that you we satisfied with our guests suites. Hoping to see you again soon! Until...

Waynesboro, Virginia
Reviewed 4 January 2013

The staff was friendly and accomodating, our rooms were clean when we got in, and it was in a great location! All in all, it was a great place to stay and we would recommend it in a heartbeat! Like another reviewer, we were pleasantly surprised with the quality of stay AND the quality of price!

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4Thank Kara F
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Good day and thank you for writing us a review on Tripadvisor.com. It is so good to here you enjoyed your stay with us. We are also pleased to hear that you would recommend our property to others. We hope to see you at our property again. Until then happy travels.

Perth, Australia
Reviewed 4 January 2013

The mission statement is in the lift/elevator and says that the staff aim for excellence and want guests to think of Candlewood as home. This is easy to do when the staff are so friendly the rooms so comfy and the facilities just what you need to feel at home when you are not. Kitchen in the room is well...

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Helpful?
5Thank Theresa D
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Candlewood Suites family, Thank you so much for recommending our property to our traveler community. I am happy to see our staff treated you as a member of our family and we were able to exceed your expectations throughout your stay. I am glad our location suited your traveling needs and you found our accommodations to your...

rtp, nc
Reviewed 3 January 2013

picked this place because they had a recliner in the room, just got incredibly lucky on everything else...location was tucked away, but convenient..(little noise and we were on 2nd flr), staff was very friendly especially Monica-(hope I got that right :)-room was spacious, we did have a handicapped room, and loved walked in shower..asked for & promptly got extra linens,...

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1Thank j a b
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and thank you for leaving us a review about your recent stay with us on Tripadvisor.com. We are so please to hear you enjoyed your stay with us and would recommend to others. It is also great to hear that our staff met your expectations. We hope to see you again soon, until then happy travels!

southampton
Reviewed 2 January 2013

stayed here over the christmas period from 23/12/12 untill the 28th and found it to be a great hotel. plenty of space in the room which was next to the lift but never heard a thing the whole time we were there. The kitchenette in the room was an added bonus with microwave 2 ring hob, fridge and coffee making...

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Helpful?
2Thank kake12
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! Thank you for leaving us a review about your stay on Tripadvisor.com. We are so pleased to hear you enjoyed your stay and would recommend to others. It is also great to hear that our staff was able to leave a lasting impression on you. We hope to see you again in the future.

wolfonthehill
Reviewed 31 December 2012

Very accommodating staff - both front desk and baggage assistance. Very clean, nice rooms at this price point. Great location for access to Madison Square Garden. Would absolutely plan to stay here again.

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1Thank wolfonthehill
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and thank you for leaving us a review about your recent stay with us on Tripadvisor.com. We are glad to hear that you enjoyed your stay and that our staff was able to accommodate all of your requests. We look forward to you staying with us again. Until then happy travels!

Brisbane QLD Australia
Reviewed 30 December 2012

My Husband Myself and friends stayed at the Candlewood Suites recently, we thoroughly enjoyed our stay here being so close to everything, Our room was very comfortable great size with a little stove and all, we even said we would cook our own bacon and eggs one morning, but it didn't happen as there are so many cafes close by...

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2Thank capricorn-libra
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! Thank you so much for leaving us a review about your recent stay at our property on Tripadvisor.com. We are so pleased to hear you enjoyed your stay with us and that you were able to explore the surrounding area. It is also great to hear that our staff was able to attend to all...

Maryland
Reviewed 29 December 2012 via mobile

Where do I start- everything was first class. The location can't be beat as it is centrally located near everything. Housekeeping is great and every area of the hotel is immaculate. Staff are fantastic and anticipate your every need. Allison and Monica, in particular, are a tremendous asset to the hotel. The hotel can't be beat!!

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1Thank BillsMaryland
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Good day and thank you for leaving us a review on Tripadvisor.com. We are glad that you were satisfied with your room accommodations and that our staff was able to leave a lasting impression on you. It is also a pleasure to hear that you really enjoyed your stay with us. We hope you that you plan on returning to...

Reviewed 29 December 2012 via mobile

We spent one night and for one night is ok. Location was good for Times Square. The subway station is three blocks down, if you want to explore the city. Not many good choices to eat around. Don't pay a lot of money for this location.

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2Thank Loveroadtrip
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Good day Loveroadtrip, Thank you for leaving us a review about your stay on Tripadvisor.com. We would like to have the opportunity to discuss your stay with you. Please feel free to contact the hotel directly.

Castleford
Reviewed 22 December 2012 via mobile

Good value hotel on one of the quieter streets in New York which is a real bonus for a good nights sleep. Reception staff were great, I'd emailed ahead as I took my wife as a surprise for our anniversary asking for a high room. They were able to support my request, and all the reception staff each wished us...

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Helpful?
3Thank Babyhands
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Candlewood Suites family, Congratulations on your anniversary and Thank you for choosing our property as your accommodation of choice to celebrate such a special occasion! We are delighted you truly enjoyed your stay with us but are saddened to hear you encountered some difficulties towards to end of your trip. I truly apologize for the inconvenience in...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the new, all suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center,Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 

Additional Information about Candlewood Suites New York City Times Square

Address: 339 W. 39th Street, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $199 - $717 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City
Hotel Style:
#112 Family Hotel in New York City
#122 Romantic Hotel in New York City
#170 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites New York City Times Square staff and other travellers.
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Questions? Get answers from Candlewood Suites New York City Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“keep windows shut at all times. fridge in room which was very loud so kept me awake.”
 of 5 bubbles sargill, 8 Nov 2016 | Read review
“Try to choose a room not occupied by someone else...”
 of 5 bubbles 352eduardoo, 2 Nov 2016 | Read review
“Ask for a room NOT facing 39th Street where the noisy construction was occurring.”
 of 5 bubbles Bec_Luc, 12 Oct 2016 | Read review
“Ask for street side, I believe the rooms end in 04, 06 ,”
 of 5 bubbles localnewss, 12 Oct 2016 | Read review
“Ask for a room with a Manhattan skyline view.”
 of 5 bubbles BigWinner1, 27 Sep 2016 | Read review
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