Lovely hotel, excellent location and a great vibe. Staff were nice and a special shout out to Nathaly who was super nice, helpful and always smiling. Rooms not large but very nice with a great view. Will come back
Amazing experience with super friendly and effective staff. We enjoyed the view a lot and love this small oasis in New York City. We were treated well by all staff and housekeeping. This will be our first choice when we do need to stay in New York again.
Loved the stay. Service was impeccable. Views were even better. Will book again. Best hotel in NYC. Close to everything, metro, broadway. Some of the best Korean food with in 5 min walk of hotel. Lobby coffee shops has lots of snacks and great espresso!
I am well travelled and outline of hotel seems cool but don’t be fooled Staff is rude at the lobby, unlike great service in the US 2 elevators in building only so takes a while to get up barely space to put your stuff down in the room. Everyone in lobby complains about the bunk beds, looks like a hostel! Avoid!
Excellent stay at the Arlo NoMad. I can’t wait to come back. Felt like a home away from home. Wonderful staff, clean modern room, great AC, really good water pressure from rain shower head (better than home!), wonderful full-size bath products and amazing Empire State Building views. I read many TripAdvisor reviews of NYC hotels before choosing the Arlo NoMad. I wanted to stay somewhere clean, hip, modern, fun and safe since I am a female traveler traveling solo. I was impressed by the rave reviews and the hotel did not disappoint. I booked a City Queen one requested a higher floor with a landmark view. The wonderful and friendly front desk agent Jez personally looked after me, helped me with my requests and put me in room 2408 with the most incredible view of the Empire State Building. I was dazzled every night, so incredible. My room was small as expected, but well designed and very clean with a large walk in shower and plenty of room in the closet to hang my clothes and counter space for my makeup and toiletries. The mini fridge was perfect to store bottles of water, beer and snacks. It felt spacious and cozy and I loved coming back to a clean room with hardwood floors and a hot shower after a day exploring the city. The laptop safe under the bed was large enough to store valuables, laptop and purses. The cleaning staff were friendly and cleaned my room spotlessly everyday and supplied extra fresh towels when requested. The front desk people were so nice to me, they helped me get some late night pizza delivered and even tracked me down to return a credit card I had left in a cab. I felt so safe and looked after at the Arlo NoMad. next time I’m in NYC I wouldn’t hesitate to stay there or recommend to a friend. On the next visit I will definitely make time to try the restaurant and rooftop bar. Thank you Jez and team for a wonderful stay!…
The staff went out of their way to try and make our Anniversary weekend special. The hotel is in a great location - very central to getting to anything in Manhattan. The roof-top bar has excellent views - very fun!
We had a really awesome stay. We really enjoyed everything, especially the service. The rooms were great and very clean and housekeeping always did a great job! Also the views were very beautiful from our room. Jamilah was super welcoming and helpful and made our stay there 100% better! Don’t hesitate to book your stay at the Arlo Nomad hotel!
This was our first stay at an Arlo hotel. We love the NoMad neighborhood and have stayed at a number of hotels in the area. The vibe and mood of this hotel and it’s staff is pretty awesome. We felt at home and taken care of. The room is tight but every bit of space is used wisely and is perfectly NYC! Loved it. At checkout, we were treated so kindly by one of the managers, Tasha, which just reinforced our initial feelings about the place. We’ll be back!! p.s. The fastest elevators EVER!
Phenomenal experience, my girlfriend and I really enjoyed it! Staff was amazing, constant support and easy to reach. Room was super clean and the view is stunning. Would definetely suggest to anyone:)
The Arlo Nomad's facilities, service and amenities are top notch. The rooms are sleek and minimalist (what you would expect from New York), but thoughtfully designed. The staff are considerate and the location central... an excellent choice for business travel.