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The Mercer Hotel

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266 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW

Coming back to you.... We started going here in 2001, and we will never stop. The place is like home. In the middle of Soho, not to be mistaken for being in Soho like the Trump Soho, even if having quite nice rooms, it is not Soho... The Mercer is at the dead center of Soho. Service is excellent, the... More 

Helpful?
Thank Anders H
Melbourne, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Travellers beware: This is a 100% smoking hotel. We were not advised during check-in, nor was it stated on its website (such a dishonest practice, had we known this was a smoking hotel, we would not even consider it) Room smelled of stale cigarette smoke and had to request for the room to be ionized. Pros: - Central Soho location... More 

Helpful?
1 Thank MondeTraveller
Melbourne
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

First the good, an iconic hotel in a fantastic Soho location. Room (Mercer Deluxe) was large and spacious for NYC and the staff were attentive and professional. Now for the BIG issue. Upon checking in the room smelled a little off however it was hard to discern as a scented candle was lit when we entered. After extinguishing the candle,... More 

Helpful?
1 Thank leotrav
Tel Aviv, Israel
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

This Hotel is so what every body says about it! Luxury, Fresh, Young, with great location. It is a the right size the bathroom is perfect and the be dis fine, you can always meet interesting people in the loby and if you wan to grab something to eat it is nicely served with great taste. the staff is friendly... More 

Helpful?
Thank AviBanon
Paris, France
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

Great front desk staff. The hotel is still chic and the restaurant is always a treat. Good location. The lobby is a fun hang out for drinks with friends and great people watching. The rooms are nice with lots of extra room.

Helpful?
Thank RSQuayle
Level Contributor
100 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 September 2016 via mobile

This hotel represents the hip and trendy boutique hotel concepts that is attracting more and more the elite crowd. Minimalistic, charming for people who do not need to prove anything to anyone.. Super cool atmosphere, beautiful crowd...sharp service Super tuned and intelligent staff F&B is top of the range Location is downtown in the middle of the happening spot for... More 

Helpful?
Thank Joe T
Bangkok, Thailand
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 September 2016

The Mercer Hotel is the best hotel in New York. Each time I check in it's a delight and each time I check out I am sad. Every detail about this special property in the heart of SoHo has been considered, but let me boil it down for you. The staff are the most professional, helpful and friendly people you'll... More 

Helpful?
Thank bourbonslinger
Chester
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 September 2016 via mobile

My husband and I stayed at the Mercer in April having heard it was the best hotel to stay in NYC! When we arrived we were shown to our room which we have to say was beautiful, the bathroom products also were lovely. What lets this hotel down is the staff, considering the room rate is on par with The... More 

Helpful?
Thank jlo_shore
Paris, France
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 August 2016 via mobile

I love this place !! Very cosy boutique hotel in the heart of Soho. I come here for years now and I love this place. The staff here is very nice from the doorman to the front desk.... The rooms are great and not to small which is rare in NYC. I love the Lobby, with the library, I love... More 

Helpful?
Thank john-john2k
1 review
Reviewed 19 July 2016

Can't find a better location in NYC, really. Soho is a sweet spot. The Mercer is your home exceeds expectations, it's the type of place where you don't need to ask for service it's just there or you, and right before you even request it. If you usually fly business class, the Mercer might make you want to try First... More 

Helpful?
Thank Alexander A

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Staying in SoHo

Neighbourhood Profile
SoHo
Once the artistic hub of New York City, SoHo (South of Houston) is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway teems with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore by foot. Take a detour down the quieter side streets to see the real star of the district –majestic cast-iron architecture everywhere you look. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city. The pretty streets of Nolita (North of Little Italy) offer a more sedate vibe, with plenty of tiny boutiques and hip restaurants to seek out.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Intimate boutique hotel housed in 6-story brick, Romanesque Revival building dating from 1890, originally built for John Astor II. ... more   less 

Additional Information about The Mercer Hotel

Address: 147 Mercer St, at Prince St, New York City, NY 10012
Region: United States > New York > New York City > SoHo , Manhattan
Price Range: $828 - $1,569 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Mercer Hotel 4.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Mercer Hotel New York City
Mercer New York
Hotel Style:
#94 Business Hotel in New York City
#202 Luxury Hotel in New York City
#205 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Mercer Hotel staff and other travellers.
3 questions
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Cincinnati Ohio
over a year ago
Los Angeles, CA
over a year ago

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Questions? Get answers from The Mercer Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms with a large tub opening to the rooms are very nice”
 of 5 bubbles andersh675, 29 Nov 2016 | Read review
“top floors”
 of 5 bubbles AviBanon, 9 Nov 2016 | Read review
“Verify that if you requested a non-smoking room, they have one waiting for you.”
 of 5 bubbles RSQuayle, 18 Oct 2016 | Read review
“High rooms. You get what you pay for”
 of 5 bubbles Toddy098, 20 Jun 2016 | Read review
“This is a quiet hotel: double glazed windows; excellent window dressing.”
 of 5 bubbles 67jennam, 12 Jan 2016 | Read review
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