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W New York

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W New York
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4,005 Reviews from our TripAdvisor Community

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Showing 3,621: English reviews
UK
Reviewed today NEW

Great room, great service and superb location. Just double check the location you have booked as there is one Downtown also. Midtown, Lexington avenue, perfect for walking around the city or jumping on the subway. Breakfast is a bit pricy but there is a lovely popular cafe round the corner which is a bargain. Would certainly return again

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Thank C B
New York City, New York
Reviewed yesterday NEWvia mobile

It has been quite some time since I last stayed at the W on Lexington but I'll be back soon. Everything has been updated somewhat recently. The lobby and restaurant area are amazing and if you're lucky enough to get upgraded to a suite you will not be disappointed. Classic W.

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Thank PW11803
Reviewed yesterday NEWvia mobile

Upon arrival I was not greeted or treated like a platinum elite member. The front desk was not accommodating to help with a booking issue I had. I was told to call myself to fix the issue. In addition, I was charged over $60 for internet charges when they should have been comped because of the Platinum status. Only after...

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Thank JohnA26Omaha
Montreal, Canada
Reviewed 2 days ago NEW

My mom and I stayed here in January 2017. It was definitely at par with other W hotels I've stayed at. Chic and modern. Upon our arrival, the agent at the check in desk gave us an upgraded room, called a spectacular room. It was definitely not spectacular, but the effort was appreciated. A strange thing happened though, the second...

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Thank Janna D
Dallas, Texas
Reviewed 2 days ago NEW

This W on Lexington Ave in mid town is a great location. The hotel is attractive and the staff is friendly. They have a couple of nice bars and a restaurant. I did not dine at the restaurant. My room was a standard size for NYC rooms, which means it is small but efficient. The room is nicely updated and...

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1Thank tracy f
County Durham, United Kingdom
Reviewed 3 days ago NEW

Excellent location - we could easily walk to many of the main sightseeing spots. The hotel and room were very clean and tidy. It had everything we needed for a great stay. Comfy bed! Friendly and helpful staff. Overall, very happy with our stay.

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1Thank allisonadam2000
Brooklyn, New York
Reviewed 3 days ago NEW

I wanted to celebrate my 35th Birthday there and when I got there I didn't get the rooms I reserved for. I ask to speak to the manager and she could of cared less. She wasn't apologetic or accommodating at all!! The rooms weren't spectacular based on what I paid for. The food is great and the bliss spa was...

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1Thank zvd2017
Ipswich, United Kingdom
Reviewed 3 days ago NEW

Arrived at hotel New Year's Eve noisy in bar but this was to be expected. Room was upgraded which was spacious and comfortable, bathroom clean with toiletries supplied, great shower. Only one issue we found mouldy food in a drawer which was soon removed and drawer cleaned when reported to staff. 25 dollars credited to room as compensation which I...

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1Thank Ruth W
Surrey, United Kingdom
Reviewed 4 days ago NEWvia mobile

Lovely hotel in a nice central location. Rooms are compact but contain everything necessary - although quite dark. Beautifully clean. Helpful and friendly staff. Nice bar space. We were a little disappointed with the food in the restaurant - the Mediterranean board starter looked as though all the vegetables were a week out of date. Definitely recommended.

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Thank Junglebunny66
Management_Team_365, General Manager at W New York, responded to this review

Hello Junglebunny66, It is always a treat to read when the efforts of our Room Stylists are appreciated and we thank you for sharing your feedback. As you noticed, they take great pride in ensuring that each room is perfectly detailed to greet our arriving guests and we are thrilled that you felt so at home once settled in your...

Richmond, Virginia
Reviewed 5 days ago NEWvia mobile

I travel to NYC for business on somewhat regular basis (maybe 6-8 times a year) and always stay at the Waldorf. The Waldorf is feeling pretty dingy and seems to be relying mainly on its name/history, so I decided to try the W on Lexington. The rates were comparable for a single queen. The W room is clean and feels...

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Thank smh9d
Management_Team_365, General Manager at W New York, responded to this review

Hello smh9d, Greetings from NYC, we are thrilled that you settled in with us during your recent visit to the Big Apple and we thank you for providing your review. We are overjoyed that you share our sense of style and that you were comfortable in your room. We apologize for any delay at check-in, we do strive for a...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more   less 

Additional Information about W New York

Address: 541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $231 - $640 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New York 4*
Number of rooms: 693
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Starwood, Travelocity, Booking.com and Priceline so you can book your W New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w New York Hotel New York City
w New York City
w Hotel New York City
w Hotel Lexington
Hotel Style:
#36 Spa Hotel in New York City
#65 Green Hotel in New York City
#191 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York staff and other travellers.
43 questions
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Questions? Get answers from W New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spectacular (As a minimum)”
 of 5 bubbles JannaD687, 14 Jan 2017 | Read review
“Higher up the better”
 of 5 bubbles lulu86570, 11 Jan 2017 | Read review
“Don't spend time in the room, a bit like living in a prison cell”
 of 5 bubbles 144pm12345, 9 Jan 2017 | Read review
“Ask for a newly renovated room on a high floor. Don't expect big anywhere in NYC.”
 of 5 bubbles SenorImportante, 7 Jan 2017 | Read review
“Be prepared for the room to be small. It's nice but it's not going to be big”
 of 5 bubbles Delta767, 3 Jan 2017 | Read review
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