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W New York

4,662 reviews
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Traveller (989)
Room & Suite (591)
Dining (35)
Overview
  • Excellent29%
  • Very good33%
  • Average20%
  • Poor10%
  • Terrible8%
Travellers talk about
“bliss products”(162 reviews)
“bliss spa”(150 reviews)
“whiskey blue”(56 reviews)
Free Internet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from W New York
Special Offer: Breakfast for 2 Included
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,662)Write a Review
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2,071 - 2,075 of 4,184 reviews
Reviewed 31 July 2013 via mobile

This hotel was amazing and perfect for our trip!! The room, the wonderful room, was small but we managed, probably my only complaint is the tiny room size! Can't imagine the "cozy" room so don't book that! HA!! The location was amazing and very close...More

Thank QueenBEE1313
Response from GMAnnaM, General Manager at W New YorkResponded 8 August 2013

Thank you for your review! Please accept my apologies for any disappointment with the size of your guestroom. However, it is great to see that you had the opportunity to enjoy our Acura Car Service. I will certainly share your feedback with the rest of...More

Reviewed 31 July 2013

Trendy with quirky touches that makes it different, but still a very impersonal hotel. Rooms small but what can you expect in NYC. Staff were pleasant and helpful. A good location near to most things and the subway a minute away. Stay away from the...More

Thank Dave2269
Response from GMAnnaM, General Manager at W New YorkResponded 8 August 2013

Thank you for your post. Please accept my apologies for any disappointment in your W experience. I have already shared your feedback with the rest of the W team, so that we can rectify your concerns immediately. Please write me at GMAnna.MacDiarmid@whotels.com when you plan...More

Reviewed 30 July 2013

I love the W but found this location the least impressive in terms of size and service. We got the fantastic suite to stay after our wedding, the rooms seemed pretty small, we didn't get our room cleaned and didn't get any congratulations as the...More

Thank Deanna L
Response from GMAnnaM, General Manager at W New YorkResponded 8 August 2013

Thank you for your review. Please accept my apologies if we did not exceed your expectations, especially for such a momentous occasion. Do not hesitate to contact me at GMAnna.MacDiarmid@whotels.com so that we can rectify your concerns immediately. Thank you again for your feedback, and...More

Reviewed 30 July 2013

Small renovated rooms. Washroom small and hardly the quality I was expecting. TV hang off a pole signify ho small the room is. There is hardly enough space between the edge of he bed and th wall to allow t wo person to as each...More

1  Thank KamMun
Response from GMAnnaM, General Manager at W New YorkResponded 8 August 2013

Thank you for sharing your feedback on Trip Advisor. My apologies for any disappointment in the size of you assigned guestroom. For future reference, W offers many rooms types and sizes ton cater to the needs of all of our guests, and I sincerely regret...More

Reviewed 30 July 2013

I arrived from London at 7pm after a full days' travel that included a long drive through the UK and a 7 hour flight. Desperate for my room I lined up with a lobby full of people and luggage only to be told that some...More

2  Thank The_Daring_Adventure
Response from GMAnnaM, General Manager at W New YorkResponded 8 August 2013

Thanks for sharing on Trip Advisor. My sincerest apologies for the inconveniences you experienced as this is certainly not typical of our hotel. Guest satisfaction is very important to us and I will be following up with my team immediately. Thank you for bringing this...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Details
Price range
US$165 - US$523 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Spa Hotel in New York City
#69 Green Hotel in New York City
#201 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$165 - US$523 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Spa Hotel in New York City
#69 Green Hotel in New York City
#201 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (989)
Room & Suite (591)
Dining (35)
Amenities (14)
Business Centre & Event Rooms (6)
Family and Play Areas (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Cute_as_a_button85
3 February 2018|
Answer
Response from stokerej | Reviewed this property |
I think it would all depend on what you have paid. The cheapest price always gets you a 'cozy' room. We were on the side overlooking the Marriott and it was fine. You are going to be staying in a densely popular area, really... More
1
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Sophie S
30 January 2018|
AnswerShow all 5 answers
Response from Vivvy1 | Reviewed this property |
I am sure they will have one on their website.
1
Vote
Danielle P
30 January 2018|
AnswerShow all 7 answers
Response from DVM15 | Reviewed this property |
There's a plethora of taxes people warn you about: so I checked with travel agents and the hotel. Couple of phone calls. Both confirmed there were no extra taxes would be charged. I'd suggest doing that.
1
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12345631
Room Tips
"Ask for an internal room away from the street noise for a better sleep."
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"Lower floors have a separate, less heavily used elevator bank"
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"Go for high floor rooms if you can afford it or pick a different hotel. Almost no light in the others"
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"We stayed in a Cosy Queen room on the 8th floor and it was perfectly fine."
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