This was a great hotel in an excellent location. We were within walking distance of everything we wanted to do in NY: Broadway show, time square, and food. The staff were extremely nice. The room was very clean and comfortable and had slippers which is always appreciated. The breakfast is light (bagels, pastries, fruit, etc), but there’s plenty of food nearby. Would definitely stay here again.
Having passed this hotel many times during visits to NYC we finally decided to stay for 4 nights. We had a unique experience that put Casablanca high on our return to NYC hotel stays. The cleanliness, superb friendly staff, library siting room, location to Times Square made this the perfect place to stay.
I came here 10 year ago and now I am back. The hotel is still the same, and it maintains its wonderful atmosphere. The position is perfect, in Times Square. Rooms are clean. Staff is so kind and helpful. The common room is so useful, to feel at home even in NY
Love this hotel… everyone working there is friendly n very helpful. Our room was small but it’s what I expected. Second floor has complementary water, coffee, fruit n snacks. And lots of tables n chairs to relax. If you are visiting NYC to see plays… which we were… the location is perfect. We walked everywhere! Thank you!
Staying at the Casablanca was literally the best hotel experience we have had in NYC ever. Jeffery and Ben were amazing, and we felt so incredibly taken care of. We loved the lounge, which was so helpful to recharge, grab a snack and relax. Rooms are very clean, and comfortable. Convenient to all theaters, restaurants, shopping. Can walk pretty much anywhere. I can’t think of staying at another place the next time we visit. Outstanding place to stay!
Cosy little boutiquue hotel just around time square in style of the old Humphrey Bogart movie. The rooms are not big - hey you are in New York - but functionabel and clean and have everything you need for your stay. Service is very friendly and always helpful. Refreshments like coffee, tea, soft drinks and water are available 24 hours free of charge. The breakfast is rather tiny (we miss the bagels we got there last time) but the coffee is great
My daughter and I went on a weekend "girls get away" to Ny/Boston. We went to MSG for a concert. The hotel was lovely and quaint. The staff was awesome. So helpfu with sights and directions, very kind. The location was fantastic. The breakfast and snacks were great especially after a long day of sight seeing and walking. We highly recommend this hotel and we will be back!
Having stayed several times at this little gem of a hotel before the pandemic, it was great to return and be warmly welcomed back by staff who remembered us. Nothing was too much trouble for them. Our room was cosy and very clean and the buffet style was just as we remembered it - scrumptious!! We'll definitely be back next year!!
We were very pleased with our recent stay at the Casablanca. Though the hotel is older and the furniture shows some wear, the rooms were modernized, clean, and well presented. The location, just a half-block from Times Square, can't be beat, with a short walk to Broadway theaters and many good restaurants. The biggest selling point is their attention to customer service. Every issue or questrion we had was handled immediately and most courteously by their staff. We interfaced with many different staff members during out stay and all were equally pleasant and helpful. We also appreciated their arranging a car service for airport pickup and dropoff...a nice touch. We would definitely stay here again!
Charming hotel, nicely decorated, quiet and tranquil despite being just a few yards from Times Square. One of the few places I could find with two (very comfortable) queen beds in one room. Enjoyed the comfortable lounge. Very friendly and helpful staff. Pricey, but I would happily stay there again. I would not bother with hotel transportation, though, as yellow taxis are fixed rate to/from the airport, equally comfortable, and less than half the price.