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Doubletree By Hilton - Times Square South

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Doubletree By Hilton - Times Square South
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1,582 Reviews from our TripAdvisor Community

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Showing 1,362: English reviews
Little Rock, Arkansas
Reviewed yesterday NEW

Location, location, location! If you want to be where everything is hustle and bustle this is the place to stay. Right on Times Square and in walking distance of many attractions. We had a suite which was very comfortable and roomy. No complaints.

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Helpful?
Thank harrispalmer
Milton, Massachusetts
Reviewed 2 days ago NEW

Elizabeth treated us like royalty. My son and I came over from the UK and stayed at the Doubletree. The accommodations and the service were wonderful. Elizabeth waited on us at breakfast and couldn't do enough for us. She made our time in New York very pleasant and memorable. Thank you, Elizabeth. Rita and Matthew, UK

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Helpful?
Thank adrienne p
Philadelphia, Pennsylvania
Reviewed 2 days ago NEW

Construction is ongoing across the street and loud. At all hours of the night and morning. Hotel has warning in elevator that earplugs are available at front desk, but this doesn't do much. Good location, but for a few more bucks, can actually get some sleep

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Helpful?
Thank Opinionator101
Banchory, United Kingdom
Reviewed 5 days ago NEWvia mobile

Very warm welcome when we arrived. The staff were only too willing to help out with answers to our questions. The room was cosy for 3 of us and so not a lot of storage space for all of us. When there were issues with the room, staff were quick to respond - shortage of towels, not enough coffee or...

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Helpful?
Thank liz and joe w
Sebastian A, Front Office Manager at Doubletree By Hilton - Times Square South, responded to this review

I'm so happy to hear that the staff was so helpful with taking care of you and your family. We pride ourselves on our service to our guests. We look forward to seeing you again in the future.

Baltimore, United States
Reviewed 1 week ago NEW

I informed the front desk while checking in that the reservation agent repeatedly informed me that parking was free, even when I asked her to double check and confirm with me, which she did. The hotel staff's insulting and condescending response was: no hotel in the city provides free parking. I informed the front desk during check-out that one of...

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Helpful?
Thank U4891LImariam
Sebastian A, Front Office Manager at Doubletree By Hilton - Times Square South, responded to this review

I'm so very sorry to hear about your stay with us and the negative experiences you had with our property. This is not a reflection of our best service, nor is this the standard for our hotel. Should you decide to reconsider and stay with us again in the future, please speak with me directly and I will do my...

Harrisburg, Pennsylvania
Reviewed 1 week ago

Staff upon check in were extremely friendly. Lobby area is very small, it was clean, elevator is right in front of the door. We stayed one night. Our room was on the 4th floor and was extremely small. Beds were comfortable. Bathroom was clean. Walk in shower was pretty big. Noise level was average for NYC. Construction across the street,...

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Helpful?
Thank Luv-that-farm
Center
Reviewed 1 week ago

This is my second stay at this hotel and I was just as happy as the first time. There were 4 of us "girls" in town to attend the tree lighting. Since we flew in and didn't have a car to park they comped us breakfast every morning. They had a very nice buffet, though normally I steer clear of...

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Helpful?
Thank sunshine810
Sebastian A, Front Office Manager at Doubletree By Hilton - Times Square South, responded to this review

I'm very happy to hear that you had such a pleasant experience with us! We hope to see you again in the future for a third stay.

Washington DC, District of Columbia
Reviewed 1 week ago

We would stay here again....this was a family trip with our two boys. Great location, professional, helpful staff and they held on to our bags when we checked out since we didn't depart until later in the evening. There was no extra charge for this. Really good breakfast which made a nice start to our day....and let's not forget about...

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Helpful?
Thank skeltonbones
Sebastian A, Front Office Manager at Doubletree By Hilton - Times Square South, responded to this review

I'm so happy to hear about your pleasant experience with us! I hope to see you again soon! Glad you enjoyed all of our dining options, including The Cookies.

New York
Reviewed 1 week ago

Very friendly staff, restaurant is decent, bar is decent. Rooms are extremely small, even for NY, heat did not work in 2 of our rooms. Deska and furniture are out of the 1980's around are delaminating. This could be a nice hotel if they would refurbish the rooms

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Helpful?
Thank H3826RIericr
Calvin P, On behalf of the hotel staff at Doubletree By Hilton - Times Square South, responded to this review

We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity...

Buenos Aires Argentina.
Reviewed 1 week ago

No enough towels, No blankets, sink clogged, no shampoo, soap, no light on one side of the bed, refrigerator broken.Breakfast awful.Everything cold. There was a door on the corridor that was constantly slammed.

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Helpful?
Thank LiliRodsch
Calvin P, On behalf of the hotel staff at Doubletree By Hilton - Times Square South, responded to this review

Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping staff so this situation...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018-6401
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: $170 - $683 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Wyndham New York City
Wyndham Garden Hotel
Hotel Style:
#196 Luxury Hotel in New York City
#197 Family Hotel in New York City
#224 Business Hotel in New York City
#228 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree By Hilton - Times Square South staff and other travellers.
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Questions? Get answers from Doubletree By Hilton - Times Square South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double bed rooms too small”
 of 5 bubbles pamelacJ4741RA, 29 Nov 2016 | Read review
“Great place to stay if you are going to a show at the Javits Center. Only a few blocks away and in a good location.”
 of 5 bubbles lauramF3109QC, 29 Nov 2016 | Read review
“Maybe higher up to avoid the street noise”
 of 5 bubbles Ladycancun44, 25 Nov 2016 | Read review
“A higher floor will have less street noise”
 of 5 bubbles OlivierD332, 24 Nov 2016 | Read review
“They have many options to get a room discount! LOVE this place!!”
 of 5 bubbles christineb907, 22 Nov 2016 | Read review
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