We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Doubletree By Hilton - Times Square South

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Doubletree By Hilton - Times Square South
Doubletree By Hilton - Times Square South
Panoramas (6)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

1,646 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Doubletree By Hilton - Times Square South
See the most recent reviews
Showing 1,421: English reviews
Melbourne
Reviewed 2 weeks ago

We stayed at the Doubletree just a few days before New Years Eve so it was extremely busy but we still had a great experience. Our arrival was earlier than check in so our bags were stored until later on so we could go and explore the city and on return at check in time, our room was ready as...

 Report
Helpful?
Thank Hannie1976
Lake Worth, United States
Reviewed 2 weeks ago

Although our room was small it was clean and the bathroom was updated and nicely appointed. The hotel staff were friendly, courteous, helpful and professional. The breakfast buffet was very good. The rooms are not well sound insulated as can easily hear voices in the hallway as well as the construction and traffic on the street below. The hotel is...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank David S
Reviewed 2 weeks ago

This hotel is a disgrace to Hilton hotels. Worst customer experience and literally no benefits for diamond members (I had to indicate that I am a Diamond member and ask for breakfast coupons upon check-in). Avoid staying here!

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Roger L
Calvin P, On behalf of the hotel staff at Doubletree By Hilton - Times Square South, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Louisville, Kentucky
Reviewed 2 weeks ago

Before reserving the hotel I called and spoke to someone about a roll away bed. Which would've been an additional $20.00/night. Instead, of the manager acknowledging that it could've been a mistake he called us liars.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank erickab2017
Calvin P, On behalf of the hotel staff at Doubletree By Hilton - Times Square South, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Doubletree, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Reviewed 2 weeks ago via mobile

This hotel is super comfortable and you feel safe. In the early morning or afternoon you get these warm cookies, chocolate and Walnut and that was delicious, that's one thing I'll never forget. One slight problem was the rooms were a little small and the beds were a little cramped up but the view was amazing. I would definitely stay...

 Report
Helpful?
Thank zamir1211
Reviewed 2 weeks ago

Many, many problems: mold in shower, outlets in bathroom didn't work, shower leaked/flooded bathroom, 24 hour construction next door, no working ice machines, no blanket or comforter on bed/only sheet, breakfast order card not picked up, iron in room/but no ironing board, one of two elevators not in service, luggage not stored in secure location/scattered about hotel.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank J2583GYkimg
Calvin P, On behalf of the hotel staff at Doubletree By Hilton - Times Square South, responded to this review

Thank you for your candid feedback of your stay at our hotel. We are very sorry that we did not meet expectations and we’re actively working with our housekeeping team to focus on cleanliness and comfort throughout our property. We have noted the condition of hotel room and restrooms were substandard. We’ll keep your concerns in mind as we evaluate...

Franklin, Michigan
Reviewed 2 weeks ago

made us wait for our rooms from 10 am till 5:45 pm saying one of our two rooms was not ready. No bath soap coffee or cups or creamer in one of the rooms and was not remedied even after a five hour wait. The "business center" computers could not download from a major newspaper site due to security???? Reasons.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Cyrus M
Fishkill
Reviewed 2 weeks ago

Hotel not equipped to handle the rooms they have, So many people still after 4pm not getting to check-in because rooms not ready and luggage/people all in small lobby. Then no help when elevator is broken. No blanket/bedspread on the beds just sheet. Construction starts a 6:30am, next door. Heating system old really no control. Great location, friendly staff, just...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Heather K
Tampa, Florida
Reviewed 2 weeks ago

Hilton honors members need to stay away from this place waste of your points, staff and two small elevators could not handle the guest, bad restaurant staff with no compassion ,absolutely NO reason to stay here when there are so many hilton brands available smallest room I have ever been in small than walk in closet 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼FYI I am Diamond...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
2Thank JuanR1964
Calvin P, On behalf of the hotel staff at Doubletree By Hilton - Times Square South, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Syracuse, New York
Reviewed 3 weeks ago via mobile

This hotel is great!!! It is only a couple blocks from Times Square it is a great price!! The staff were all so accommodating and friendly. I would recommend it to anyone I know. The warm cookies were an extra nice touch and they even gave us a bag of animal crackers because someone in our party couldn't have nuts....

 Report
Helpful?
Thank ChelseaSmith16
Sebastian A, Front Office Manager at Doubletree By Hilton - Times Square South, responded to this review

Thank you so much for your kind words about our property and our staff of superstars. We all look forward to seeing you again in the future.

315 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (173)
Viewed
Room/Suite (36)
Viewed
View from Room (23)
Viewed
Dining (12)
Viewed
Bathroom (19)
Viewed
Hotel & Grounds (15)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (67)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (108)
Viewed
Amenities (17)
Viewed
King City View Room (12)
Viewed
Queen Accessible Room (14)
Viewed
Standard Queen Room (14)
Viewed
Two Double Room (City View) (12)
Viewed
The Hotel (25)
Viewed
Dining (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (13)
Viewed
Dining (4)
Viewed
Bathroom (4)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
DoubleTree Suites by Hilton Hotel New York City - Times Square
DoubleTree Suites by Hilton Hote...
#169 of 463 in New York City
7,422 reviews
Midtown
Doubletree Hotel Metropolitan - New York City
Doubletree Hotel Metropolitan - ...
#318 of 463 in New York City
4,195 reviews
Midtown
Doubletree by Hilton New York Times Square West
Doubletree by Hilton New York Ti...
#418 of 463 in New York City
1 reviews
Show Prices
Show Prices
Show Prices
Chelsea
Doubletree Hotel Chelsea - New York City
Doubletree Hotel Chelsea - New Y...
#317 of 463 in New York City
1,815 reviews
Midtown
Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY
Midtown
TRYP New York City Times Square South
TRYP New York City Times Square ...
#182 of 463 in New York City
3,378 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018-6401
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: $156 - $526 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity and Jetsetter so you can book your Doubletree By Hilton - Times Square South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham New York City
Wyndham Garden Hotel
Hotel Style:
#197 Family Hotel in New York City
#201 Luxury Hotel in New York City
#224 Business Hotel in New York City
#228 Romantic Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Doubletree By Hilton - Times Square South staff and other travellers.
59 questions
Ask a question

See all questions (59)

Questions? Get answers from Doubletree By Hilton - Times Square South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms face the street, a higher floor would be quieter, our room ended in 9 & was off to one side, a little away from the elevators.”
 of 5 bubbles kateeka, 17 Jan 2017 | Read review
“I was told all rooms are the same”
 of 5 bubbles Elyse1965, 13 Jan 2017 | Read review
“It's worth the money to get a room with a view of Times Square.”
 of 5 bubbles 1ohd1, 25 Dec 2016 | Read review
“Try to get on the top floors.”
 of 5 bubbles MarketableRanger, 17 Dec 2016 | Read review
“Service makes up for location”
 of 5 bubbles chemistandnurse, 11 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay