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Doubletree By Hilton - Times Square South

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Doubletree By Hilton - Times Square South
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1,579 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree By Hilton - Times Square South
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Showing 1,359: English reviews
New York City, New York
Reviewed 1 week ago

My company used the meeting room for a seminar for twenty people. We first chose the space for the central location to Penn Station, but the sales manager was excellent and offered us everything we needed at a great price. She also saved the day when we forgot to bring markers for the white board. The space was clean and...

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Helpful?
Thank ThePGE
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear ThePGE, Thank you for choosing to stay with us. We greatly appreciate your positive feed back and kind words. If you are ever visiting Manhattan, please feel free to pay us another visit. Warmest Regards

Toronto, Canada
Reviewed 1 week ago

I needed an inexpensive hotel room for a last-minute trip. The Doubletree isn't in any of my preferred areas but the price was very reasonable for New York, and the booking process very efficient. The room was tiny, and just one small bar of soap is a bit mean, but it was clean and certainly adequate for just one night....

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Thank andrewmC625AB
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear andrewmC625AB, Thank you for choosing to stay with us. We greatly appreciate your positive feed back and kind words. If you are ever visiting Manhattan, please feel free to pay us another visit. Warmest Regards

Yardley, Pennsylvania
Reviewed 2 weeks ago

My family and I were participating in a feed the hungry program and needed a value stay for the activity. This was centrally located for our incoming arrival and departure and the staff was excellent.

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Helpful?
Thank leonardl42
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear leonardl42, Thank you for choosing to stay with us. We greatly appreciate your positive feed back and kind words. If you are ever visiting Manhattan, please feel free to pay us another visit. Warmest Regards

Reviewed 2 weeks ago

I just have two nice things to say about this hotel. the bellboys are really nice and helpful and went extra miles to make you happy. Ran to hold your lift and stuff. Location is good too. But...i wont return. ALL OTHER SERVICES ARE REALLY POOR This is a really subpar Hilton proprety. - Check in was slow as there...

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1Thank Z9829RCkh
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Z9892RCkh, Thank you for choosing our hotel to stay at. I greatly appreciate your honest feedback and I am saddened to hear about your less than stellar experience. I would love for you to give us another chance to show you that we are better than this and to also make it right. Warmest Regards

antwerpen, Belgium
Reviewed 2 weeks ago

Stayed one night last week. Arrived with the train at Penn station and conveniently located. Requested a high floor but received only a 6th floor (out of 26) king bedded room. Received no amenities or upgrade as Diamond member but did not expect one. Only option available for mobile check in. Hotel far from full. The rooms are small even...

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Helpful?
Thank Olivier D
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Olivier D, Thank you for choosing to stay with us. We greatly appreciate your positive feed back and kind words. If you are ever visiting Manhattan, please feel free to pay us another visit. Warmest Regards

Costa Mesa, California
Reviewed 2 weeks ago via mobile

Dear Hilton upper brass, I want to take a few minutes to acknowledge the world class hospitality Richard Gonzalez has portrayed. Having read the mission statement on the Hilton website, I want to say that the exuberance Richard displays is exceptional. His keen interest in patiently and genuinely resolving my inquires really defines what Hilton strives for. "To be the...

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Helpful?
Thank uli714
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear uli714, Thank you for choosing our hotel to stay at. We greatly appreciate your kind words and positive feedback. Richard is definitely one of our superstars! I am more than delighted that he was able to have such a positive impact on your stay. Warmest Regards

Buckinghamshire, United Kingdom
Reviewed 2 weeks ago

After having such a great stay, I have been so let down and disappointed by the lack of interest in a refund in my airport sedan which never arrived and was paid for at the concierge. Not good enough chaps. If a Hilton Hotel cannot deal with $120 issue after a phone call and multiple emalis, then Im sorry but...

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Thank kurtoid
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear kurtoid, Thank you for choosing our hotel to stay at. I greatly appreciate your honest feedback and I am saddened to hear about your less than stellar experience. I would love for you to give us another chance to show you that we are better than this and to also make it right. Warmest Regards

Oakville, Canada
Reviewed 2 weeks ago

This is a good clean hotel in a good location. Friendly efficient staff. Everything within walking distance. Would recommend. Construction on street at present so I would ask for a room not facing the street.

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Thank Graeme G
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Graeme G, Thank you for choosing our hotel to stay at. We greatly appreciate your kind words and positive feedback. I do apologize for the impact that the outside construction can have on our experience. Everyone deserves a good night's rest. I hope we can count on you to visit us again the next time you are visiting Manhattan....

New Windsor, NY
Reviewed 2 weeks ago

Stayed here one night after a concert at MSG, location was perfect. Every staff member that we came in contact with went above & beyond. My husband & I were joking that we were being filmed because everyone was so friendly!! Beds were comfortable, would stay here again.

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Thank Finsky
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Finsky, Thank you for choosing our hotel to stay at. We greatly appreciate your kind words and positive feedback. I hope we can count on you to visit us again the next time you are visiting Manhattan. Warmest Regards

Clinton, New York
Reviewed 2 weeks ago

I cannot say enough good things about this hotel. Clean, up to date, safe, and Paola and Adam were top of the line in accommodating me! Friendly and helpful! Even when I checked out they offered to hold my luggage there until I was ready to depart the city. This place is fabulous! You will not regret staying there. I...

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Helpful?
Thank Christine B
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Christine B, Thank you for choosing our hotel to stay at. We greatly appreciate your kind words and positive feedback. I hope we can count on you to visit us again the next time you are visiting Manhattan. Warmest Regards

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018-6401
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: $168 - $674 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Wyndham New York City
Wyndham Garden Hotel
Hotel Style:
#194 Luxury Hotel in New York City
#197 Family Hotel in New York City
#224 Business Hotel in New York City
#228 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree By Hilton - Times Square South staff and other travellers.
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Questions? Get answers from Doubletree By Hilton - Times Square South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double bed rooms too small”
 of 5 bubbles pamelacJ4741RA, 29 Nov 2016 | Read review
“Great place to stay if you are going to a show at the Javits Center. Only a few blocks away and in a good location.”
 of 5 bubbles lauramF3109QC, 29 Nov 2016 | Read review
“Maybe higher up to avoid the street noise”
 of 5 bubbles Ladycancun44, 25 Nov 2016 | Read review
“A higher floor will have less street noise”
 of 5 bubbles OlivierD332, 24 Nov 2016 | Read review
“They have many options to get a room discount! LOVE this place!!”
 of 5 bubbles christineb907, 22 Nov 2016 | Read review
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