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All reviewshouston stholland tunnelspring stgreat locationnew yorkrooms are smallfront desk staffshort walkaround the cornerquiet streetwould stay here againsubway linewest sideclean hotelhigher floordecent sizehudson river
A conscious choice for this location for traveller who had been to New York City before and prefers to avoid the "mad" Times Square area.
A close walk to Greenwich Village or little Italy to enjoy late night dinners at many popular little Italian restaurants....More
Response from patricis c, General Manager at Four Points by Sheraton Manhattan SoHo VillageResponded 1 week ago
Thanks for the kind and complimentary review. We are glad you enjoyed yourself and based on your comments are surprised to only get a 3 out of 5, many do not know that this is actually considered a negative score on the scale....More
Nice clean room, a walking distance to Subway stations, friendly staff. Room size is adequate, considering you are in Manhattan. One minor issue, we stayed 8 nights and 3 times they forgot to give us a new bottle of water.
After calling the frontdesk, they...More
1 Thank Irwan P
Response from patricis c, Manager at Four Points by Sheraton Manhattan SoHo VillageResponded 7 March 2018
Thank you for your review.
I am pleased to see that you enjoyed your time with us! I do however apologize for the issue with housekeeping. I will be sure to share this feedback with the team to make sure it is rectified...More
You couldn't ask for a better location - very close to the charms of the the quieter streets of Soho and the West Village.
Staff was extremely friendly, efficient and knowledgeable.
Small but well-maintained lobby. The elevators are very busy, especially with the construction going...More
Thank Rachel L
Response from patricis c, Manager at Four Points by Sheraton Manhattan SoHo VillageResponded 13 March 2018
Thank you for your feedback regarding your recent stay. I am pleased to see that you found the staff to be friendly and efficient.
I am however, sorry for the issues with the elevator and the lighting. Thank you for sharing this with...More
First off, the location is great, if you want to stay in Soho. It is close to shopping, restaurants, cafes, and to several metro stations. The rooms are ok. Almost big by NYC standards. Other pluses: You get a bottle of water and a coffee...More
Thank Karin B
Response from Jesse G, Manager at Four Points by Sheraton Manhattan SoHo VillageResponded 12 February 2018
Hello Karin B and thank you for the review!! Thank you for all the kind words and we are glad you enjoyed your stay. Our apologies for the conditions due to the current renovations, we do hope you can return in the near future once...More
This was a very short stay at the Sheraton Four Points SoHO last summer. I had a room on a high floor with open views. Location is always central in short visits. This is excellent if your interests are downton-driven. You can walk to shops...More
Thank H H
Response from patricis c, Manager at Four Points by Sheraton Manhattan SoHo VillageResponded 14 February 2018
Thank you for choosing to stay at the Four Points by Sheraton Manhattan SoHo Village and providing your honest feedback on your recent stay.
Providing the highest level of hospitality is our number one priority and I am pleased to see we were...More