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Four Points by Sheraton Manhattan SoHo Village

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Four Points by Sheraton Manhattan SoHo Village
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861 Reviews from our TripAdvisor Community

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Showing 759: English reviews
Wisconsin
Reviewed 2 days ago NEW

This was my first stay at this hotel, but I will definitely return when visiting my home office in SoHo. It is right around the corner from my office, a block from a subway station, and within walking distance to a ton of restaurants and shopping. The service is phenomenal. Upon early check in, my room was ready. The rooms...

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Helpful?
Thank wisgirl01
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for your wonderful feedback. I am so pleased to see that you enjoyed your time with us, especially the friendly staff and the Soho Village location. I will be sure to share your comments with the team, especially Jasmine! We look forward to welcoming you back in the near future. Kind regards,

Yarmouth, United States
Reviewed 1 week ago

I have stayed here on several business trips, at least six times by now, and they have been very conistent and provided a great stay. The hotel is clean, quiet for Manhattan, and the rooms are on the larger side as well. They give free internet and free bottled water with your room. The only downside are that the pillows...

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Helpful?
Thank Barry H
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for your wonderful feedback. I am so pleased to see that you have consistently enjoyed your time with us and we look forward to continuing to welcome you back! Thank you for choosing the Four Points Soho Village as your home away from home. Kind regards,

Reviewed 3 weeks ago via mobile

The location of the hotel is extremely convenient right in Soho. It has easy access in and out of the city being right by the Holland Tunnel. Cabs are readily available on the Main Street 40 feet away. Or at most times right in front of the hotel. Service, from the second I walked in the door to the moment...

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Helpful?
1Thank JcTjr
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for taking the time to share your valuable feedback. I am so glad to see that the front desk and restaurant service was up to par throughout your stay as well as the cleanliness of your room. I do however apologize for the issues you faced with the thermostat and the construction noise. This is definitely...

London
Reviewed 3 weeks ago

The main thing about this hotel is it's good location in Soho. The streets immediately surrounding the hotel are not that interesting but a couple of blocks away there are great restaurants, dive bars, shops etc etc. There is also a subway station one block away although we just caught ubers or taxis everywhere, so access is good. The walls...

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Helpful?
1Thank Stealth_Merchant
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello, and thank you for your feedback! I am pleased to see that you enjoyed the Soho Village location and the simple pleasure a Four Points has to offer. I do however apologize for the noise from the doors; we will definitely look into this. I hope we have the pleasure of hosting you again in the future. Kind regards,

Arlington, Virginia
Reviewed 3 weeks ago via mobile

At nearly $500 a night this is a pricey place to stay but if your business is in SoHo and the stay short, it is very convenient. The rooms are nice, and recently updated. My only warning would be that it is right next to the entrance to the Holland tunnel where cars and trucks honk at each other all...

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Helpful?
1Thank Blaine M
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello, and thank you for your feedback! I am pleased to see that you enjoyed the Soho Village location! I do apologize for the traffic noise on the main street during rush hour I understand how frustrating that can be. I hope it was not too much of an inconvenience for you. Thank you for choosing the Four Points Soho...

San Francisco, California
Reviewed 4 weeks ago

I already experienced that: average accommodation quality in NYC is worse than everywhere else for those big hotel chains and Sheraton four points is not an exception... Rooms are nice, but way smaller than average. One elevator out of the two available was out of order for most of my stay. no restaurant. no place for breakfast. Anyways, room was...

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Helpful?
1Thank Angelo P
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for sharing your feedback. I am happy to see that you enjoyed the rooms as well as the Soho Village location. I am however sorry that one elevator was out of service during your time with us. That is terribly inconvenient and I do apologize for this. Thank you for choosing the Four Points Soho Village...

Baltimore
Reviewed 4 weeks ago

I went for a long weekend and the hotel was compact but comfortable. Staff was friendly and the rooms were fine. Not very fancy but well kept. Only had a pizza from the restaurant and it was okay. I enjoyed the service of the two different barmaids that were working when I was there. Construction is a little annoying around...

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Helpful?
2Thank BigBruno
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for taking the time to fill out a survey regarding your recent stay. This feedback is extremely useful to us so thank you for sharing. I am happy to see that the staff at the front desk along with the staff at the bar were friendly and accommodating during your visit. I do however apologize for...

Hanoi, Vietnam
Reviewed 26 October 2016

The location is great, lots of restaurants around which is good cause the food at this hotel is horrible. There was a lot of construction outside during our stay as well which was loud and annoying. The inside is old and run down and I found most of the staff were not friendly and didn't know much about the area....

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Helpful?
1Thank bkimball9
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Please accept my sincere apology for the issues you faced. This is certainly not the experience we aim to provide our guests and I am truly sorry this happened to you. Our goal is to provide our guests with a welcoming, home-away-from-home, and to hear that we did not properly carry out this promise is very disappointing. Please...

Philadelphia, Pennsylvania
Reviewed 24 October 2016

We travel often. We are BIG fans of Starwood properties…..W-Westin-St. Regis. We did not know what to expect w/ Four Points by Sheraton. We chose this hotel primarily because of it's close proximity to SoHo-the Village-Chinatown and Little Italy However, there is so much more that this property has to offer. The location is ideal. The staff was wonderful. Allison...

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Helpful?
1Thank DoctorL529
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for your wonderful review! I am so happy to see that you enjoyed your time with us, especially the friendly staff including Allison who is indeed a rock-star! We are very fortunate to have her. We look forward to welcoming you and your family back in the near future. Kind regards,

London, United Kingdom
Reviewed 20 October 2016

I had a pleasant stay at this hotel. The staff were very friendly, the room was clean, and the bed was extremely comfortable. The location is excellent, with many great restaurants and bars within a short walk. The big minus for me was the en suite shower, which was very low-powered and felt important feature of a hotel.

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Helpful?
1Thank Enfilade405
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for your feedback regarding your recent stay! I am pleased to see that you enjoyed your time with us. Especially the friendly staff, the Soho Village location, and the clean and comfortable Four Comfort bed. I do apologize for the water pressure, thank you for sharing this with us. We will make sure that we look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
In the heart of the trendy SoHo, Four Points by Sheraton Manhattan SoHo Village is surrounded by lots of great shops, eateries & clubs, and within minutes of the financial center and Little Italy. ... more   less 

Additional Information about Four Points by Sheraton Manhattan SoHo Village

Address: 66 Charlton St, New York City, NY 10014-4601
Region: United States > New York > New York City > Manhattan
Price Range: $181 - $719 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Manhattan SoHo Village 3.5*
Number of rooms: 150
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Also Known As:
4 Points By Sheraton Manhattan Soho Village
Four Points By Sheraton Manhattan Soho Village Hotel New York City
Sheraton New York City
Sheraton Manhattan Soho Village
New York City Four Points
New York City Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Manhattan SoHo Village staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Manhattan SoHo Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room on floor 16 or higher facing north for a great view.”
 of 5 bubbles 554barryh, 28 Nov 2016 | Read review
“Ask for a higher level floor.”
 of 5 bubbles Stealth_Merchant, 13 Nov 2016 | Read review
“Pick a different hotel.”
 of 5 bubbles bkimball9, 26 Oct 2016 | Read review
“I love the top floors facing North but all the rooms are nice”
 of 5 bubbles 274jacques, 6 Jul 2016 | Read review
“Rooms on the back side of the hotel are quieter.”
 of 5 bubbles AnnaS005, 21 Jun 2016 | Read review
5 of 5
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