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All reviewshouston stholland tunnelspring stgreat locationnew yorkrooms are smallfront desk staffshort walkaround the cornerquiet streetwould stay here againsubway stationwest sideclean hotelhigher floordecent sizehudson river
Stayed three days/two nights. Excellent service, the room was great. Breakfast at restaurant was good also.
Location is excellent, many subway stations and places to eat nearby by walking distance.
Excellent option to consider if staying out of the usual most popular spots (Times Square,...More
Booked into our room- toilet didn’t flush, carpet was wet because the shower leaked into the main room, windows not sealed properly so construction side across the road sounded like it was in your room. Heating was either too hot or too cold. The King...More
Response from patricis c, General Manager at Four Points by Sheraton Manhattan SoHo VillageResponded 6 January 2018
I am so sorry and disappointed to hear about the sub-par experience you had at our property. After your departure we had engineering check the room you stayed in to correct some of the issues you experienced during your stay. We pride ourselves...More
Good location but needs better maintenance overall. The room had terrible insulation so cold air was coming in all night. The AC couldn't keep up with the cold air coming in. The AC is an old, loud unit. The restaurant has good pasta but not...More
Response from patricis c, General Manager at Four Points by Sheraton Manhattan SoHo VillageResponded 16 December 2017
Hello JBMexican and thank you for your review. It seems we fell a bit short during your stay and I wanted to apologize for that, we pride ourselves on providing the best experience possible and I am upset we did not meet that expectation. We...More
We stayed here for the location, love soho. The hotel is well located just a short walk from Spring, Broome and West Broadway. Staff charming and helpful. rooms comfortable but basic. Nice and clean. The hotel could do with installing better double glazing as there...More
Great staff here. The rooms are nice, however, very small. GREAT location, walking distance to great shopping and dining. Has a small Italian restaurant attached and a very small cocktail bar - probably 6 or 8 seats max.
Thank Richard L
Response from patricis c, Manager at Four Points by Sheraton Manhattan SoHo VillageResponded 7 December 2017
Thank you for your feedback. I am pleased to see that you enjoyed your time with us,especially the Soho Village location!
I hope that we have the pleasure of welcoming you back in the near future.